Love To T.
Google
During my stay, our dining experience here was consistently disappointing and ultimately unacceptable. For convenience, I actually ate here three out of the five nights of my stay, giving the restaurant multiple opportunities to improve — unfortunately, the issues continued each time. First night, raw burger that was cold inside, breakfast in the morning was a fully great (avocado toast and fruit) but the bread was so thick and crusty I couldn’t cut it without a steak knife and no one ever came back to the table so I had to manage without one (it was not easy lol). The rest of the dinners we ate were okay, the clam chowder being the best out of all items we ordered.
One evening my meal arrived with almost no sauce, and when I politely asked for more, the request was refused. On another night, our group of six (each adult with a child) was told we could not split checks or maintain separate tabs, forcing us to manually track every order and charge items to our individual rooms ourselves — an unnecessary and frustrating process.
We also attempted to follow the hotel’s own check-in information, which specifically promotes ordering delivery from the restaurant (“Edgar in Bed”). I placed an order expecting delivery, only to discover 45 minutes later that they do not actually deliver the food — we were told we had to come pick it up ourselves and carry it back to the room. This directly contradicted the information provided by the hotel.
The most concerning incident happened on our final night. I charged dinner to my room and wrote “cash” on the gratuity line because I planned to leave the tip in cash before we left (I had the cash with me). While we were still seated finishing a bottle of wine, the waiter came to the table, examined the signed bill, and loudly demanded in front of our entire group, “You put cash here and didn’t give it to me — where’s my cash?”
I explained we had not even left yet and intended to leave the tip on the table when we finished. He continued insisting I either hand over cash immediately or re-sign the bill with a a written tip. Being confronted publicly like this while still dining was extremely uncomfortable and inappropriate.
Overall, the service was slow, the food did not justify the price, and the staff interaction — particularly this incident — was unprofessional enough that I would not recommend dining here.