Einstein Bros. Bagels

I never have a problem with my bagels, but always have problems with my drink order. Last semester I ordered a bagel and an iced latte, the bagel came out super fast, but my drink never came out. I waited patiently, but about 8 people who were behind me in line got their orders before mines. By the time I said something and they made it for me, I had basically waited over 30min to get an Iced latte. I was a little upset, but brushed it off since they were really busy and people make mistakes. This time I ordered through GH hoping I’d get a better experience. Again I got my bagel but my drink was missing. After seeing someone who ordered after me get their drink I said something, so the cashier got the barista to make it. I should’ve specified my drink, but I thought they still had the ticket and maybe forgot to make it. I ordered a Large iced latte with almond milk (I’m lactose intolerant), but I got back a medium. So I gave it back and they added more ice, coffee, and regular milk. I had to get to class soon so i didn’t say anything and took my drink. Kinda sad that i paid an extra $1.10 but will still be getting diarrhea later :( I think there needs to be a better system for the drinks area because everything else is good except for that department.

$10 for the world’s plainest bagel. I have visited the past 2 days and I order a bagel with extra plain cream cheese. Today I noticed that my bill was almost $11. I checked my receipt and “1 bagel with cream cheese” is $3.59 which is right. Then I see “1 add on Einstein” for $4.69 which is more than the entree. There’s no way extra cream cheese should be that much. Especially when you’re serving broke college students.

Honestly, it isn't the greatest breakfast-ish place on campus but it's not horrific.... I got a cookie though that was a bit sketchy, I honestly don't know if it's the microwave that made it like it is or if it was raw. All I know is that it was gooey and I ate it with a fork... I'd recommend using some other heating equipment other than a microwave (maybe a catering air fryer?)

Einstein Bros. Bagels is a reliable option for a quick breakfast. The bagels are always fresh, and they have a good variety of cream cheeses to choose from. The coffee is also a decent choice to start the day. The service is usually quick, which is great when you're on the go.

Food is average but holy cross contamination. Every time I get a bagel with regular cream cheese. Not uncommon to get avocado or other stuff smeared on the side of my bagel as well.

20 minutes waiting for a soggy, greasy, microwaved slab of grease. Never again.

Food is good if they actually have an option for you. Service is absolutely horrible though, and were very disrespectful to me and my friend who had been waiting in line. We tried to order drinks but the server disrespectfully shut us both down because we only wanted smoothies. Not everyone wants to eat a bagel. Their smoothie is incredible, but definitely not worth the horrible service we were given. Very small and not many places to sit if they're even a little busy. Not worth it, and I will not be returning.

The past few times I've been there the service had been downright intolerable. The staff is disrespectful, both to the customers and to eachother. The work environment they've fostered here has led to them being miserable and projecting their frustration onto their customers. There was a man behind the cashier gaslighting the customer infront of me that they didn't have something that they did infact have and her order was already being taken care of by other staff. She legit saw them grab the bagel she asked for, and then the cashier proceeded to do the same to me. It's not the first time communication has been an issue since they do not seem to want to listen to the customer at all. They truly make you feel small and like you don't want to be there. I'm a manager that consistently emphasizes good customer service and virtually everyone here including the managers need to be retrained or they just really shouldn't be In a high stress job. I understand wholeheartedly that customers are hard to deal with,especially during rush hour, but at the end of the day customer service is part of the job. There is zero reason to take out your frustration on a person who was being nice to you.

I love these bagels. It was my first time trying the cheesy hash brown bagel and the onion and chive smear and it was so yummy. The service was very nice. The ambiance was friendly.

Every time I come I wait for over 20 minutes for a bagel when multiple people go infront if me and the workers are more worried about giving there friends free food.