Einstein Bros. Bagels

I recently visited a workspace that was remarkably relaxing and ideal for both working and chilling. The serene atmosphere, enhanced by natural light and comfortable seating, created a peaceful environment. The staff, especially Mayra, were incredibly welcoming and helpful, making me feel right at home. Overall, it was a fantastic place to enhance productivity while enjoying a calm vibe!

My iced coffee was luke warm and flavorless. My bagel sandwich was similarly flavorless even though it looked promising. Had to take it home and add salt and some sauces to make it good so I didn’t lose 14 bucks on a crappy meal. Spend the extra 3 minutes and go to the other Einsteins down the street. I’ll never go back there again.

I went threw drive there the guy that helped me was super nice ! He was fast and efficient and even got me some ice for my water bottle ! Thanks so much for that! I got a classic farm house and it was delicious and who ever made my coffee did a great job it was beautiful and delicious.

This Einstein’s is a continuous let down. I figured I could get a decent, quick and healthy-ish meal when I pulled up and the lot was mostly empty and nobody was in line at the drive through. I got a friendly greeting asking me to wait a moment and so I waited… for almost 10 minutes to NOTHING but silence and so I drove next door to in-n-out for a unhealthy meal but a way better customer experience. Super disappointing considering how visibly slow it was. Last time they also botched my Nova Lox so idk why I even tried this spot again. Used to LOVE Einstein’s too, so I’m just bummed at how much they’ve tanked in quality.

I’ve been coming here regularly for almost two months and always get my free coffee. But today, the girl at the register didn’t let me use my reward. It’s really frustrating because I’ve been a regular customer for months, and today I received a completely different and poor customer service experience.

Best location! They have fast and friendly service. Had a request for a large order and were more than helpful

This store has been great in supporting our Komen Breast Cancer Walk team! They are so great and helpful! Thank you so much!

Einstein Bros. Bagels is my go-to for early morning office meetings. A baker’s dozen of bagels is always a people pleaser! Comes with 2 choices from several options of cream cheese. In my experience the store is always kept clean & the staff has provided great customer service.

Dingy crummy looking store front. The person taking the order refused to make eye contact and was speaking very quietly. Couldn't hear what they were saying and they seemed like they hated even helping me. 2 chairs inside to sit at, so hope you're the only ones there. The bagel was cut poorly (not in half but more like 1/4 and 3/4 with a 90° turn. Hard to explain and I didn't take a picture). Very difficult to eat. Experience was so bad that the first thing I did after was find a new place to go for bagels next time I want one. Will never return.

I am so sad to be writing this. I've been going to this location for 2 years now, i'd go after every test or quiz i had as a celebration the employees were kind and the service was so fast, and the food and coffee always delicious. But in the past few months it has gone down hill, waiting time has increased, coffee tastes old, so many new employees that things come out wrong, rudeness. Today was my last chance in this location. I waited TWENTY minutes when there were only two cars in front of me in the drive through and parking lot was also empty. when i finally get my order i got the completely WRONG order. I ordered two bagels. and only got one, and it was neither of the ones i ordered. i'm sorry but i will not be returning.

I wish they all had drivethrus. Quick, easy, accurate order. And a generous amount of lox for once.

We loved this spot. Inexpensive and simple little sandwiches are perfect for breakfast. Their cheesy hash browns are annoying to eat because they stick all over the paper wrapping, otherwise they're good. Definitely recommend this spot.

Found a metal foreign object in my bagel. 3/4" X 1/2" with a really sharp edge. Fortunately I pulled the bagel apart just before biting into it and discovered it. I'm sure stuff happens but I just want to make sure that no one gets hurt. I've contacted district Mgr and filing a complaint with food safety only to make sure the store is following proper safety protocols and placing a high importance on customer safety. I'm told the store currently has no store mgr. Not sure how this got onto the bagel but someone should figure that out. Side note: the store also has began soliciting for tips through the drive through. Not sure if that's a store decision or corporate/regional but not what a tip is for especially when the base prices are already at a premium. Check your food!

It's really nice to see inside it's a good Customer service I hope you guys enjoy a lote

This place is just as bad as McDonalds with their illiterate employees. I've yet to leave this location with the correct order. So now I sit at the window and look at every item so I can just have them remake it then vs driving back around or going inside. I we ALWAYS order a bacon egg cheddar on everything ADD swiss and we always get bacon egg and Swiss NO cheddar. Or we order bacon egg and cheddar ADD swiss and ADD turkey. That usually comes cold without cheddar or bacon. It's really pretty damn easy to ADD an ingredient to said item. I will never understand why these idiots always remove shit when we ask them to add cheese or Turkey. Not once did we say NO to anything on the item to begin. For $11 bagel y'all better get your shit together. It's not that hard. Evans location is the only location w polite employees who listen and know how to add ingredients to items.

At 11:40 AM, on August 5, 2023, I went into the store lobby to buy bagels. I waited more than 10 minutes before someone waited on me. The staff appeared fixated on waiting on drive-through customers, even though their were a half dozen customers waiting in the lobby. Finally, I was able to order two bagels. After waiting seven or eight minutes, I stopped one employee and asked her to put two bagels in a bag and give me my order so I could leave. All the customers in the lobby were very annoyed that they had to wait so long. I haven't seen management that bad anywhere for a long time! However, the bagels were good.

Come on people under staffed when I was there lots of customers and not one chair or table in the place a bench that was full and no one was going to let my elderly friend with a walker and back cast on sit down sometimes the human race sucks as much as this place And this app won't let me take a photo for some reason looks like a cheep ballroom in here Good luck out there

Went in on a rainy day to have some breakfast before running errands. First, there was no inside seating. Second, my bagel was awful! I ordered the briskit bagel with no briskit. The bagel had a small egg and a "gallon" of the aioli sauce. I cleaned it off with a napkin and still had too much. Had to throw it out. I won't be returning. Service was good, not great. Employee that helped us was friendly, just a little slow.

The food is pretty good. But that's to be expected from the restaurant that has their entire menu already made up for them. What boggles my mind is the lack of personality from the girl in the drive-through in the mornings. She's 100% monotone with zero expression on her face. The greetings sound like she's reading them from a sheet taped to the backside of the window. I'm probably gonna try and find a different bagel shop in the area.

Very nice people good bagels and was happy to see coffee on the menu and breakfast ! Try it

I rarely EVER give places one star, but I had to. Explanation below. The only time I find myself wanting to go to Einstein's is when I am headed somewhere, and need a quick bagel. After all, it is a fast food bagel place. Service: Bad The workers here are nice, but their service is abysmal. First time I came here, it took 30 mins for them to make two plain, untoasted bagels with plain cream cheese. I gave them the benefit of the doubt and went a second time, this time in the drive thru lane. Same story: 30 mins for two bagels. The time to tastiness scale is way off on this one. Here's my issue: I'm sure many people are disappointed expecting a quick bagel and then feeling scammed after having to wait basically the entire time it would have taken to drive to their destination for one bagel. Both times I came here, I could have just driven to where I needed to go in the time it took them to make 2 simple bagels. They don't look understaffed either? There's like 5 workers doing their thing and it still took forever. Just not worth coming here IMO.

Omg they literally saved the day when I lost my wallet thank you especially the drive thru girls

As an employee here for the past 4 years I'd like to address some current issues because of the pandemic that may not be listed on google. As of 2022 all Einstein's will NO LONGER have any indoor seating. We recognize this is a huge inconvenience especially as some states begin to lower their mask and indoor seating mandates, and have lost a large portion of our customers because of this. Please do not take this CORPORATE DECISION out on the employees. We are doing our best to serve all our customers with kindness, understanding, and respect but no amount of protest will change this CORPORATE DECISION. I will also note that many of us do not agree with this decision especially during the colder months when outdoor seating is not a viable option. If you have any complaints concerning this CORPORATE DECISION, please send them here: https://www.einsteinbros.com/contact/