Alex C.
Yelp
Food is just okay, used to love it as it is local to my apartment and convenient.
Yesterday, I noticed a brand new touchscreen to order on your own. I used the machine since there was a line.
After walking to the restaurant to pick up, I ordered for myself on the touch screen and it offered tip selection options of 22% , 25% or 30%!!
My jaw was on the floor, I had to manually select "other" and manually type in "$0.00". There was no "no tip" option at all.
What was the tip for??? I ordered myself, and picked up my own food?? They want 22% minimum for making my burrito???
I do not intend to come across as a curmudgeon; I am happy to tip a reasonable amount for good service (and always do)!
This was a brazen and blatant attempt to minimize costs, and force the cost onto the consumer. PAY YOUR WORKERS!