Nuevo M.
Yelp
I went to El Parasol North in Ohkay Owingeh. The problem was with the staff, who are young women who apparently know nothing about the restaurant and service industry. They are clueless, self-absorbed, and rude. It took several attempts for the cashier to understand what I was ordering even though the menu was right in front of us. No greeting, no smile, and it felt as though it bothered them to take our order, displaying a very "I could care less attitude." Of course, our order was wrong, but decided to eat what I was given rather than deal with their attitude. However, there was no salsa with our order, so I had to ask them for some. The girl looked at our table as if we did have some and wanted more, but when she saw there was none she reluctantly gave me some. When I got back to our table, my dining companions said we also needed salt, plastic-ware and napkins. So, I went back to ask for some and this time another girl was there. I told her what I needed and she gave me everything except salt because they ran out--imagine that! Then suddenly the previous girl goes running up from the back to ask the girl what I wanted. I'm sure she thought I was asking for more salsa by the look on her face. The girl told her, and she whispered to her not to give me more salsa because she had already given me some. She told her I didn't ask for salsa and she hadn't given me any. We spent close to $100 and they were so concerned that I asked for the salsa, salt, plastic-ware, and napkins that they hadn't provided in the first place. The manager here needs to check on the employees and check their attitudes if they want to keep their customers. They lost my business. Needless to say, I won't be back again.