El Pollo Rico

Asada Nachos 🔥🔥🔥🔥 All i can say was amazing!

There’s always something wrong with my order when I come to this location. When I order the loaded nachos, LITERALLY NO CHEESE. What’s the point of giving nachos with no cheese. Now today, I got the torta order to go. This location is right across the street from my job, and the bread is already soggy and nasty. Couldn’t even enjoy my torta because everything fell out as i tried picking it up. I can’t even call and complain because the young girls in the front always have an attitude.

Chicken was outstanding, and I love the salsa verde. My son got the quesadillas, and the order was huge.

Got here @ 8p.m the salsa bar was all clean already. Order 3 half chicken and some other side dish and when ask for salsa they only gave me 3 little containers. Lady made a big deal when ask for more. She went to speak to manager to give me more. They also forgot my tortillas. Over all i give it a 2 star because chicken was the only good thing. No lemon no tortilla no salsa. Service was bad. Worst location i have been to.

I've heard of it but had it for the first time yesterday. I bought the half chicken. The chicken was delicious. The rice & refried beans was better than expected. The Pepsi was fresher than other restaurants I've tried.

Unreal. All I asked for is the rico bowl half beef half chicken… same order I’ve gotten for 10 years… never complained about the price hike, or the bowl size change… yes we noticed it. But to purposely stuff my bowl with tripe is crazy. Will never come here again. Y’all are a gross company.

Food was okay. No aguas frescas, no ice, and no AC in this place. It was very hot inside.

Bad experience bad customer service No salt no lemons no green sauce not coming back going to pollo ElRegio