Alfred Larsson
Google
Disappointing experience – watch out for hidden charges!
Visited El Portal in Alicante with high expectations, but unfortunately, it turned out to be quite a letdown. The food was just okay — nothing particularly wrong with it, but nothing memorable either. For the high prices, we expected something much more impressive in both quality and creativity.
What really ruined the experience was the pricing. On top of the already expensive menu, they sneakily added a 10% service charge (tip) without telling us. Then, another 10% tax was added, which also wasn’t clearly communicated. The final bill ended up being much higher than expected.
That feeling of being tricked really spoiled the night. Sure, the place looks stylish and has a good location, but overall, the experience left a bitter aftertaste — literally.
Wouldn’t go back.