El Rancho

Great food and friendly owners! Quaint restaurant. Will definitely go there again!

Great food. Salsa was on point. Staff was very friendly. Will definitely be back for more!!

Food is great and tastes great. Prices are great and employees are very polite. Every time I'm in St Charles I make a point of stopping in.

Came just to see the tiny muscle man as stated in a previous review below and he did not disappoint. Lacking a bit in the shoulders but overall a nice display. Food was incredible. Service was amazing. Will for sure be back

Purchased steak taco dinner. CALL TO PICK UP Tacos are onion cilantro only, I added cheese sour cream. Tacos were tasty, rice and beans were very tasty. Up charge for non cash payments Seemed like my tacos were smaller than what was seen on other review photos but maybe because they wrapped them in foil all together which made them push together. Pros- tasty food, decent price ~12.50 non cash amount Cons - wait was a little long, but can definitely call for pick up in future, sour cream I ordered on tacos came on the side in cup.

UPDATED REVIEW: I’m not sure what happened with the staff there, but the customer service has been great the most recent times I’ve been there. They never messed up my order with the new employees/different employees because I’m not sure if they’re new. The Milanesa de pollo tortas are so good. I went yesterday and showed up late for my pickup and they still held it for me. Great tortas highly recommend. Thank you! Last two times I went I ordered Milanesa de pollo tortas and they think I don’t know the difference between pollo and rez and were unprofessional with customer service telling me that I should learn to speak Spanish when I clearly said Milanesa de pollo most likely won’t go again lady made a huge deal and problem cussing us out on the phone, let’s not forget I got hung up on twice.

The food is pretty decent and we have been coming here for years but the last few times I came they have had issues with taking my order and under serving. They seemingly would not allow me to pay for extra meat portions for a carry out order and gave me responses that did not seem very professional. Also, the customer service related to carry out orders has seen a noticeable dip in quality. I normally don’t complain or write reviews but this was the only way to express how unsatisfactory the service has been as of late.

07/06/23 I ordered a torta de asada, 2 tripa tacos and an agua de horchata, the meat does not have a good seasoning- lack of flavor the torta funny taste / very small tacos for their price - im sorry but I did not like the food , no coming back to order food from here, I only liked the horchata.