El Sereno Laundry

Do NOT come here and waste your money , your precious time, and laundry detergent because these washing machines don’t wash well, like all the other machines at the other laundromats . And all the spaghetti sauce was still on my blanket and when I told the attendant/housekeeper, she blamed on me instead that I should’ve used a bigger machine so they can charge MORE $$$ , but there was plenty of space left in the washing machine when I washed my blanket And when I used the same size machines at the other laundromats, , everything was washed very cleaned. Then the rude housekeeper didn’t even let me use the sink to wash my hands or to wash the unwashed spots on the blanket that were not washed by their weak and old washing machine. The attendant was very unhelpful and rude. she assumed that the spot on my blanket was poop and never even asked what they were. They make you pay for the laundry card and if they fail to wash your clothes properly, and if you don’t come back , you lose the money you put in the card. This place is dirty, machines don’t wash right, bad attitude, uncaring housekeeper, and you go home with unclean clothes then you have to take to another laundromat and spend the same amount of money and waste more of your time to wash it. Do NOT come here otherwise you’ll be VERY regretful that you did like i am right now!!! It is no wonder why that there are no customers there. And the ones that come there probably didn’t know that these machines don’t wash and there’s no hot water in the washing machines either.!! But the housekeeper lied because with hot water, it would have washed off everything that is dirty on your clothes. HORRIBLE PLACE!! I wish I didn’t waste my time and money And laundry Detergent there, for nothing!!

Came her on a Thursday about 3:30pm. It was very empty, about 5 customers total. The place has a rundown appearance, but the washers I used seemed to be working tip-top shape. You have to buy a card from the machine for 1$. It takes cash and debit cards. Washer prices : -$2.50 for small but have a sign for hot water use medium size.(not sure what that means) -$2.75 for Medium. Washers display shows 19 mins and 50 seconds, but that is just for the wash portion. It automatically goes into a rinse(about 5-10 mins) and spins(about 5-10 mins) afterward -$4.75 for large, and they seem to be a good size. 19:50 total time. -$7.75 for X-large(looks ginormous) The dryer is $0.25 cents for 10 minutes. Only took about 25 mins to dry almost all my loads. Including one of about 5 towels, so $0.75 is a good expected price. (Used 41, 43, and 44). This location has a machine with drinks and a machine with chips at reasonable prices. There is also a freezer with ice cream. There is an attendant working, but I'm not sure what hours, and they sell laundry products. Additionally, there is a machine for filtered water at $1.25 for 5 gallon jugs. Single bathroom available for customers. Parking is available in the back. Wheelchair accessible entrance.

About 13 years coming here and counting. 🙌 Ester is the sweetest Staff member here keeping it clean and organized!

This is the first time I have used this laundry mat. First impression it’s pretty large and space so perfect for the current pandemic. They use x charger cards instead of coins. This is totally new to me and I kinda love it. When I walked in I was clueless on how everything works but an employee was extremely helpful. She even helped me load my card and made sure I knew how to work the washer.

I use to love coming here since it’s always so nice and calm at night but now I’ve recently started to notice the 4.25 machines leave your clothes SOAKING WET EVERYTIME. It’s crazy I end up spending more time and more money on the dryer than at a other laundry mat. Until they fix that issue I will not return.

Nice lady working here. For sure. But this is one of those laundromat you have to BUY a card just to use. The old chucky cheese token scam. Very confusing. Prices not clearly marked. All said and done my med load was prob 7 bucks I'm even confused it just kept going up. No plugins whatsoever. Kind of lame for me. Machines look clean but the one I washed in front middle had a bent sharp hole so if it hasn't ripped some of my clothes that are in dryer now I wouldn't know. The whole $1 for a laundry care loses them a star.

I love it here. you have employees to help u when needed. I don't like when parents let there children run all over the place and miss use carts for play, but otherwise pretty much it's great

The people who work there are kinda rude and even though the machines wash and dry pretty good it is a real hassle to buy & load the laundry card that is required because, there are always problems with the cards. The drinking water they sell is pretty good and that dispenser always seems to be working well.