Ms Dee Pepper
Google
I used to love coming here to eat, but the last few times I have visited, there's always an issue with the food for me. The quality just isn't what it used to be. Either that, or they are purposely giving me the scraps which clearly says to me that you dont want me there. Message loud and clear. They dont have to worry about me ever returning again. I just got upset when I was reminded of my last experience a few days ago. I didn't leave a review then, but I have time today. Anyway, I believe it was either Monday or Tuesday. If the cashier or the cook reads this, then they will know I am telling the truth because they will remember. I ordered a Carnitas burrito with verde sauce cut in half. From past experience, I know to stay there and watch them prepare my food. Whenever I haven't, they would always leave something off that I paid extra for .. like cheese for example, or cilantro and onion...Just little stuff like that..so anyway as the cook is placing the meat in the flour tortilla, from where I was standing it looked like big chunks of fat. I thought I was tripping and didn't want to make an issue, so I said nothing...Maybe it was just once piece and I can pick it out once I get it. This is what I justified in my mind...No problem. So I get to the car, opened my bag, and notice the napkins stuffed in the bag are greasy. Luckily I had him cut the burrito in half, because I was instantly able to see that was something I didn't want to bite into. It almost made my stomach turn. I pulled out 3 big chunks of fat.. absolutely no meat on those pieces..Just straight thick fat chunks. Like why would you mix that in a customer's burrito? You cannot convince me that this wasn't intentional, because he can clearly see the meat he puts on the grill.. He just didnt give a crap, and has no integrity about treating all customers right..I calmly go back inside and spoke with the cashier and showed her what I pulled out. She then goes on to explain that carnitas has fat on it.. I said "ma'am come on..you know good and well, Carnitas doesn't come with chunks of fat like this, and you know u would not eat this. The whole burrito is full of grease. She offered to make another, but I declined. There is no way, I would ever trust that cook preparing anything for me ever again. They have lost my business forever. I'm sure they dont care.. but I hope this review helps the next person. Pay attention to your food before you leave.
I will say this, The owner has always been kind to me over the years, so I don't want to bash him at all. I'm not sure if he was there or not. I didn't even think to ask for him so that I could explain the situation because there was no point as far as I was concerned. His cook caused him to lose a customer.