Brittney E.
Yelp
TLDR: The experience was overall a big letdown and in no way worth over $200 for two people.
We did the Winter in Technicolor dining event on its opening night. My partner and I were visiting from out of town and heard Electric Playhouse was a fun place, so decided to make it a dinner date. The entire evening is supposed to be "themed," including the menu and the interactive experience, but it was not cohesive at all. Don't go expecting to feel holiday cheer.
The interactive part was wholly lackluster. Each course had a different projection and only 3 of them were interactive, with the same exact effects - run your hand over the table and it moves some pixels around. The only projection that felt anything like winter was the initial snowflakes upon entering - some of the rest were pretty despite not feeling anything like winter, while some were bizarre - like a neon green worm that spread across the walls, with a totally clashing color on the table.
The food was actually great, with the prime rib cooked perfectly. Dessert was fantastic. All of the dishes had good flavor and adequate portions. The chef came out afterwards and was very genuine. We spent the extra $20 per person to add on drink pairings and I expected cute cocktails and maybe wine with the main course, but unfortunately it was just two different two-finger pours of wine and one champagne flute of wine. Sometimes the wine didn't even come until after the corresponding course was half finished. We would not have paid the extra $40 to add on the drink pairings if I knew it was a glass and a half of wine.
Service was slow, with long pauses in between courses. Courses were brought out 2-3 servings at a time, and often one end of the table had finished their course before the other end was even served. Several of the staff did not seem to have much experience with waiting tables, and it was difficult to get water refills or order drinks (which cost extra), especially during the first half of the evening. There was a lot of in-and-out of the door, which took away from the immersive part of the experience since it was so bright in the lobby.
The cherry on top of the experience was the real entertainment - our fellow diners. A couple of rowdy gals came together and said this interactive dinner was boring compared to the other ones they had been to, so they got up and started messing with the projection controls, changing it to Halloween and other random themes. This lasted for about 15 minutes until staff came in, saw what they were doing, and then obliged them by scrolling through the projection library. The last 20 minutes consisted of tombstones, blood splatters, and spiders crawling across the table. Completely changed the tone of the evening.
Included gratuity and taxes brought the total to over $200 for two people. We could've had a helluva meal at a super nice restaurant for $200.
Also - no one ever answers the phone. I tried calling several times during business hours over the course of two days prior (and also messaged them on Facebook) to see if there was a dress code for the dinner, and it always went straight to voicemail. In case you're wondering, you can wear pretty much whatever you want. Some people were dressed up, others were in a nice shirt and jeans.
We did step into the main, general admission area after dinner and played a couple of the games, which was fun. It was nearly empty because they were closing for an event that evening, meaning we also didn't have much time to hang out. Maybe I was ruined by going to Meow Wolf the night before, but there were only 5-6 games and I couldn't imagine coming there when it is busy. Seems like it would be a lot of sitting around and waiting your turn.