Derek S.
Yelp
Ive ordered from eLoong Dumplings in Westlake tons of times through Postmates and always enjoy their soup dumplings, garlic cabbage, spicy chicken wontons, and sesame noodles. They have great food, and while it's not the best I've had, it's pretty tasty and a great option for delivery.
We finally decided to dine in for the first time and visited their physical location, and it was packed. Luckily, we got in before the crowd came. It was frustrating to see people getting seated and served after we had already been seated but we finally managed to flag someone down. We were seated near the entrance, which is the furthest area away from the kitchen and host area, so it seemed like they somewhat forgot about us. Once we placed our order, the food started coming out quickly, and the staff constantly checked on us to make sure we had what we needed. The staff is very friendly, and it's clear that people in the area love this place, as it was packed with both dine-in and to-go orders.
Positives:
- Great food: soup dumplings, garlic cabbage, spicy chicken wontons, sesame noodles, boba Thai tea
- Friendly staff who were attentive once our order was placed.
- Popular place with a constant stream of customers, showing its local popularity.
Negatives:
- Initial seating experience was frustrating; others were served before us despite arriving later.
- Seated near the entrance, which is far from the kitchen and host area, making it seem like we were forgotten.
- The restaurant was very noisy due to the crowd.
Despite the initial hiccups, the tasty food and friendly service make us want to come back and eat here again.