Ember Coal Fire Pizza

Solid spot in the heart of Harwich. Unique outdoor fire, bar, live music, and seating section, with many indoor rooms as well. Food was great, but nothing too excellent. The pizzas were good sizes, though everything was relatively expensive. Kind staff and not too too bad of a wait (they take reservations). Parking is a bit chaotic.

SO!! GOOD!! The chicken and waffles was AMAZING, pizza was fabulous, good selection of local and name brand beers. Bbq nachos were excellent as well. Service was fabulous.

We saw other reviews that were poor and decided to give it a try. That was a mistake. While the service was good the food was some of the worst I have ever had. The mozzarella sticks were cold so cheese was almost hard .The chicken was rubbery I couldn't even chew it. The Alfredo sauce was pretty much butter . I had maybe 3 bites and that was more than enough. The menu pricing was also different than what was reflected on the check.

We came for lunch, just as we they were opening. The pizza was good although seemed greasy and salty for our taste. The wrap was really good. I recommend a double serving of fries with their sandwiches and wraps, not fries and pasta salad. The waiter recommended the pasta salad as a side, I wish I hadn’t listened. The pasta salad was served in the same size container as the ketchup. That was unexpected so I can’t say for sure if it’s that good due to being only 2 bites worth. We also got a side of boneless wings which were done nicely, came out piping hot, and delicious. Overall atmosphere, sitting outside under the shade was pleasant.

Amazing pizza! We stopped a weeks ago on a Friday night, busy but were greeted and seated right away by the lovely host. Our server was Lily, she was very sweet and helpful with suggestions like the mozzarella sticks, delicious! We had a large meat lovers pizza and it was loaded. Took the rest home, definitely worth a try.

Pizza is ultra thin! Could've use more toppings but it was good. 1000 degree oven cooks super fast! Wedge salad was delicious. Server would ask if we needed anything then whip around to get it without letting the rest of us speak and got annoyed when we asked for additional items when she returned. As a server myself, I make a point to list things needed all at once but she was too quick. We felt we were keeping her from something?

We went here on a Friday night at 8. We were able to get a table for 8 In about 15 minutes. They have a lot of indoor and outdoor seating. We got the Margherita pizza and bbq chicken pizza and they were both good. We also got some wings and they weren’t great.

Maybe being from New Haven county spoiled me, but the coal fire pizza here was a tad off the mark. The service and the atmosphere were both exceptional: we had an attentive server and the outdoor patio area was spacious, clean, and well-designed. The pie was lilly-white underneath despite having the signature coal-fire char around its circumference. (Maybe the stone in the oven wasn't hot enough for service?) The dough was caked in flour, a difficult sensation to overlook while eating the pie. It's a cool place to hangout, but the food could use a little work. Also got the Buffalo cauliflower, it was also just okay...buff sauce came on the side rather than tossed.

The waitress was friendly and helpful, the food was delicious and the atmosphere was nice. Known for their wood fired pizza, we opted for the 1/2 rack of babyback ribs and a burger. When I went to cut the ribs, the meat fell off the bones! When I commented to the waitress how good they were and that I'd love to know how they cooked them, she told the chef and he came out and explained it to me! My husband ordered blue cheese on his burger which was cooked perfectly, he said it was the first time he actually tasted the blue cheese! Delicious! We watched the pizza's go by in the pan they were cooked in and they also looked delicious!

We had a reservation for the patio, but when we arrived the hostess told us she "didn't see" our reservation and said there were no more tables outside -- unless we wanted to wait 30 minutes. Oddly enough, there were plenty of open picnic tables, which they did end up seating us at one. Unfortunately, the food didn't make up for any of that. The pizza tasted frozen and just wasn't good. Overall, pretty disappointing experience and wouldn't recommend.

Absolutely Awful - Don't Waste Your Money I'm only writing this so you don't make the same $100 mistake we did. From the moment we walked in, it was a mess. Multiple servers walked right by us while chatting with each other. Eventually, a hostess appeared--no urgency, no welcome, just uninterested. Bad first impression. When our server finally came, I asked what kinds of soda they had. He said "club soda"... what? I asked again, and he finally said Pepsi, Sprite, etc. We ordered Pepsi, and he came back with three Diet Cokes and warm tap water with no ice. Seriously? We ordered two pizzas and spaghetti with meatballs. The spaghetti was absolutely disgusting--meatballs looked like they'd been sitting in a walk-in cooler for weeks, and the sauce was brown. The pizza? Greasy, bland, and honestly not even as good as frozen pizza. This was hands-down the worst meal we've had on Cape Cod. Even if the food were free, we wouldn't go back. Don't let the decent-looking exterior fool you. We spent $100 and still had to make dinner again when we got home. Two huge thumbs down. Avoid at all costs.

Amy is rude and miserable. A 50 plus year old bartender... who is unkind and swears about patrons to 20 year old guys sitting at the bar. Very professional. Food is average, I like a lot of servers there just not her, she sucks.

Atmosphere was great! Beer was great! Wings were good. Service mid. Pizza was terrible! We should have listened to the reviews and stuck with the beer and apps!

Slow careless service, below average pizza and wings, mediocre drink menu. A true shame for the size of this family friendly lot in the heart of Harwichport. For over a decade we continue to hope something better comes of this location.

I recently had the unfortunate experience of dining at Ember, and I can't even begin to describe how disappointing it was. To put it simply, the pizza was absolutely terrible. It was like someone took a glob of undercooked dough, threw on a few toppings, and called it a masterpiece. The crust was soggy and chewy, with no crispness whatsoever--just a sad, floppy excuse for pizza. Not to mention my small pizza "bar pizza size" was $23 absolutely outrageous. I genuinely couldn't finish even a single slice without a fork and knife to cut the dough apart and scoop up the toppings that just slid right off! I've had better pizza from a frozen box, and that's saying a lot. I wouldn't return to Ember even if someone offered to pay for my dinner. I'd rather starve than subject myself to that atrocious excuse for a meal again. Save your money and your taste buds--definitely do yourself a favor and eat elsewhere!

As someone who frequently travels to Manhatten and Beverly Hills ... I am pretty shocked when a restaurant on Cape Cod matches the price of those places. Especially one where the food is subpar and the service is snooty. To charge $13 for a single 16 oz. draft beer and $4 for a soda water is insanity, even in these days of crazy inflation. Think about that ... $20 used to buy you a meal at a restaurant ... at Ember, that buys you a beer and a water. As someone who has 3 beers when I go out, it would cost me half a hundred dollars just to get a buzz. We also had the pizza, which is good if you are drunk but is no better than a frozen pizza from the supermarket when sober. We heard so many people complain about the quality of the food and how long the food takes to arrive, based on reviews, we are not alone. Yhe service here too is ice cold. Lots of 20-somethings who are clearly counting down the clock until their shift ends. Between the customers and the staff, it seems nobody wants to be here. Overall, I'd totally skip this place. If you are a 20 year old who wants to get their drink on ... the prices are lower and draft selection is better at the beergarden in town. For food, Brax Landing is better. I hate to be critical but the cost value proposition is way off here and 90% of people leave annoyed and regretful. Also the 4% credit card fee ... tacky.

I don't typically leave reviews unless it was really good or really bad. So I regret having to write this review. We arrived around 7pm and asked to sit inside. Nice booth and hopeful setting. Then came the series of unfortunate events. 1) It was about 20 min with empty water glasses that we sat without being acknowledged. We even moved the empty water glasses to the edge of the table. During that time a female server taking care of 2 adjacent tables "noticed us" and asked if we'd been served. She then got my wife a ginger ale. 2) 30 min in and a guy in an orange shirt came by and said he didn't realize this table was assigned to him. 3) Menu had seen better days and was missing the last page which was the main entrees. Another menu page was wrinkled with water. To be clear the menu was simply a folder for 8X10 white sheets of paper and easily replaced. 4) Ordered a small pizza and asked if he thought that was enough for a light meal to share. Pizza was priced at $23 for small. 5) We saw the guy walking around, bussing tables and seemingly unaware of us. Finally he thought to check on our order and came out carrying a $36 plate of pasta. He may have had 2 tables at the time. Really, $36??? Anyways we reminded him we had ordered pizza so he took the pasta back and put in an order for pizza. 6) About 60 min since we got there the pizza arrived and it was decent. We had no problem with the food. Meanwhile another couple had been having the same wait and they finally walked out. The guy came out with a can of beverage and was perplexed because he couldn't find anyone to deliver it to. They literally did not notice the other couple had even been there. The front desk young woman came out and was scanning the room, sure that she had sat someone. 7) So we asked for the check. Typically I give them my card and I review the bill after they prepare it for signature. I had a bad feeling so I didn't do that. Sure enough the bill was for $36 plus ginger ale plus tax. Plus a 4% charge. We took the bill to the front and asked them to redo for the pizza which was $23 plus ginger ale. I asked about the 4% charge and that was for using a credit card. Who is this owner who doesn't realize people don't carry a lot of cash and 90%+ pay with credit card. 8) Bottom line - this is 100% the owner or manager fault. Poorly trained employees. Poor table management system, if there was one. No "adults" watching the store. 9) Conclusion - sell the business. It has a good location and branding. Decent parking. This owner needs to get out of the restaurant business. They have zero clue how to run one. Do not go there under any circumstances. You will be disappointed. Based on all the empty tables, they are waiting for the uninformed tourists to arrive and get wowed by the sign and fire pit. Don't get sucked in.

Disgusting. Ordered sausage and rabe large. Pizza had no sauce no cheese a few specks of sausage and rabe Couldn't be worse. And $29 !!

We started off with wings which were decent. I had the peach salad. The peaches looked like they were canned. They were soggy and flavorless. I sent the salad back. The manager came out and apologized. She said they were not canned just flash frozen. The food was all just meh. The server was new and inexperienced. Stick with the pizza it looked like the best option. So many better choices on the Cape.

I was in Harwich at Monomoy High School for my Niéce's HS Graduation, it was very long and I'm so proud of her for her Achievements....so we were all Hungry we ended up at Ember Coal Fire Pizza in Harwich, it's a great Local Pizza place, trust me it won't disappoint, we got Mozzarella Sticks which were HUGE, some Sweet and Spicy Boneless Wings...sorry no Pictures of the Wings....but they were Fantastic, same with the Mozzarella Sticks too, I also got a BIG Wedge Salad which was Amazing, then last but not least, Buffalo Chicken Pizza with Buffalo Sauce as the Base.....not Red Sauce, everything was delicious and worth the time and wait, definitely like that Place to Dinner

Restaurant has a nice vibe with outside bar and fire pit so this has to be the only way it remains in business because the food is not! We went to a ball game so we're hungry later in evening and this was only place we could think of that was open so ordered large cheese with mushroom for takeout. $31 for a pizza...yikes. I get inflation is hitting us all but how about make a decent pizza if charging that much. Hardly any mushroom in it and the bottom was undercooked. An absolute average pizza at best.

Got a to go order the pizza was ok the steak tips & caprese salad were not edible actually threw it out , it had one burnt steak tip (tiny ) in the whole order ! Accompanied with rotten greens. more than disappointed ! I'm horrified that any chef let that leave there kitchen

Excellent service, though the restaurant was empty so it's not that surprising that the food came out fast and the (very friendly) server was so attentive. Two problems: 1) the restaurant now contracts with toast for transaction processing, and without posting a sign, or placing a notice on the website or menu, or even having the server inform you, they tack on a 4% administrative fee. This is not a tip for the back of house or server; it is a surcharge on top of your meal to cover the cost of using a third-party to process transactions. Instituting a surcharge for the use of credit cards is no longer that uncommon (even if I think it's a bad idea), because restaurants obviously need to find ways to preserve their dwindling margins. But you have to let people know before the credit card has been processed so they have the opportunity to pay in cash if they want. 2) the menu indicates that a hamburger is $16, and there is a list of items that can be added beneath it, including cheeses, pickles, red onion, mushrooms, caramelized, onion, and bacon. Only bacon has a price listed next to it, which is $1.50; because the others have no prices, the assumption is that you can add those at no cost. That assumption is incorrect; cheese is $1, sautéed mushrooms are $.50. It felt a little deceptive, or at least unclear, to see a cost for only one item, but then learn that there are costs associated with some other of the items (red onion and pickles turned out to be free). That's just a truth in advertising thing. Generally, the food is generally fresh and very good, though it wouldn't kill them to give you more than a thimble full of pasta salad with the burger. It's not fine, dining, but it does not purport to be.

The pizza was great, the bill was less than honest. When reviewing the bill, they charged more than what the menu listed. When asked, I was told it must have been wrong on the menu. But all the menus stated the same thing, even the website. They itemize all toppings so you would notice. On top of that, they charged an admin fee, what's that all about. What your bills, they're sneaky.

Overall, poor experience. The cold pizza and very slow service made the experience poor but when we received the bill the cost was extreme. We will never visit this restaurant or recommend it to anyone we know that lives in the area. I think the firepit is the only draw.

Great service and food! Waitress was spot on with service Outside looked great but was raining!

Looking for a warm meal after a rainy day of traveling we stopped at Ember Coal Fired Pizza. The BBQ Chicken pizza was excellent! The crust was crisp and the cheese was gooey. The boneless wings were also good with just the right seasonings. Our server was attentive and helpful when it came to suggesting local beers except the beers did not have prices listed on the menu so we were surprised at how expensive they actually were. The restaurant had a cozy vibe and a lovely looking outside area for days that aren't rainy. Overall the food was great, but next time we would stick to water to drink.

Absolutely horrible!!!! All I can say is go elsewhere. Seriously, they call that pizza? Over-crowded, noisy, unorganized and a bunch of young kids trying to run a business with no leadership. After getting the pizza home we threw most of it out. Burnt, paper thin and basically disgusting. It all looks good from the street with the crowds and fire but after trying to park for 20 minutes or so, you could have had better pizza somewhere down the road. Don't waste your money.

The beer menu has no prices which is wrong. Ordered 2 Fiddlehead IPA's. The bill came, $28.00!!!' I questioned the server and it was correct. $14 for a Fiddlehead??? Ridiculous. Won't go back.

BEWARE. BABY COCKROACHES. INFESTATION. Absolutely unacceptable. This place needs to be shut down immediately. We found multiple baby cockroaches crawling around inside our to-go pizza box--over four clearly visible, moving between the slices as we were packing the food. It was beyond disgusting. It made our stomachs turn. Even worse? These pizza boxes are stacked right next to the food prep area, where pizzas sit before going into the oven. That's a complete health code violation and a breeding ground for contamination. There is nothing sanitary about that. Let's be clear: baby cockroaches mean there's an infestation. Not a random pest--a full-blown infestation. That doesn't happen overnight. This is neglect, and it's dangerous. When we brought it to the manager's attention, he barely reacted and showed no concern whatsoever. No apology. No urgency. No care. Just continued with business as usual--as if this was normal. This is a health hazard, plain and simple. It's disturbing, it's unsanitary, and it should not be tolerated. We are calling for immediate inspection and shutdown until this issue is fully resolved. Management, DO something. The public deserves better.

We were excited they were selling the famous Bonats meltaways. Husband brought home in a bakery box. They were raw. Tried to cook more it didn't work. All went in the trash.

Service was excellent, ambiance was great, but pizza was maybe the worst I've ever had. Visit this restaurant summer - don't know what happened. At $30 a pizza - grocery store frozen pizza may be a better option.

The pizza is very thin crust. I think it used to be different, but I may be remembering wrong. It was still very tasty. Nice beer selection and good salads. Outside the music was playing and it was very lively. Inside was quieter. Our server was excellent, but the servers and bus staff who weren't busy were just hanging around being noisy. I know they are just kids but they need to find something to do or take it in the back.

Dominos pizza level pizza here folks. I'm serious. Avoid. Trash business. Complete and total tourist trap.

Worst pizza I've ever had. We ordered a Large fig and prosciutto pizza, when I first saw the pizza I thought I received charcoal however I gave it a try. Not everything is love at first sight. Very doughy crust to be a coal fire pizza, the goat cheese tasted bad and for $28 it seems like we received 59 cents of prosciutto, barely any in the pizza. This will be my first and last visit at this place, definitely I do not recommend.

You are better off going to your local grocery store and buying a frozen pizza. If your don't heed this warning, then stick with the appetizers...they are decent.

This place is absolutely awful. Had wings that were pre boiled and coated with soggy sauces. The pizzas were floppy, undercooked and disgusting. Over priced and do not go. Disgusting. Filthy uncleaned picnic tables that appear to have not been cleaned in many seasons. Disappointing as it used to be a great place.'

Best place ever! Best pizza, atmosphere, and people! It was so amazing, never been to a better place in the cape!

Person manning the phone had no idea what a plain cheese pie was. Dried out, burnt, over-priced "pizza". Do not recommend.

We ordered three different pizzas - none of them was any good. Bland and flavorless. Glad we had a gift card.

Was so excited to come here, until it turned out to be the worst pizza I've ever had. The service was a mess. The pizza wasn't even cooked all the way, and had no flavor. Worst $100 spent in my life.

so so bad. our pizza came colds. waitress was busy flirting with the lesbian couple. if you want a costco pizza for 100 dollars this is your spot. i recommend going and buying a frozen pizza rather than this. if you wanna spend your whole night for a shit pie this is your spot. waitress was lost and said it was busy when there were 10 people there. must have been busy with the girls she was touching up on. don't recommend this spot.

I'm going to be completely honest. I was just trying to enjoy a chill night in and somehow chose Ember?? Anyway, I called in and ordered salads and pizza. Simple. Got there with my pockets full and left ransacked. i didn't know I was ordering wagyu beef dubbed as a bowl of skimpy lettuce with a couple feta balls and a poorly cut onion. This place was a bigger waste of money than throwing 200 on the Pacers at +500 to win. all jokes aside, this place is the absolute worst. Had full potential to make a Greek salad-- I'm not even picky--and a simple, easy margarita pizza which I would hope they can achieve considering pizza is in their name. cut your losses short and keep driving down that road past Embers. I wanna give 90 dollars to charity after being robbed 90 at embers cold fire pizza and wings.

Have driven by many times and thought it looked nice. Stopped in last night since we were in a pizza mood. 3 hostesses when we walked in - I asked how long the wait was... everybody looked at each other as if confused. Oh we can take you now... walk to a table that had not been cleared yet... ok no worries I get it. Wait for about 5 mins then back to the table that had trash underneath. 2 water glasses for our party of 4. We are told there are no clean glasses left (it's a Monday at 6pm?). 10/15 mins later here is some plastic cups of water. Waiter (with zero personality, clearly does not want to be there) takes our order. 20 mins later we asked about the app we ordered... "oh you want that first?" Umm yeah it's an appetizer. We had ordered garlic Parmesan wings... there's clearly red pepper flakes on the chicken... so I ask if these are the right ones... I'm told yes that just what they look like. Though the wings were tasty, they were super spicy... def not what we ordered. There were no utensils on the table so we ask for some and are handed them in a bunch (not rolled in a napkin) just a waiter grabbed a handful out of a bucket. As we sit we are looking around... table next to us is brought food and no plates... customer gets up and grabs plates for the table himself. A piece of pizza crust remains on the floor and is kicked around several times by servers. The table next to us gets up and leaves... whomever cleared the table gives it a half ass wipe and doesn't pick up underneath (napkins, stares, food, lemon slice and cheese all over the bench) They reset the table as if it's ready for the next guests. A table in the distance remains unbussed and filthy for at least 20 mins. So gross. Pizza comes, it's good enough. Check comes and it's outrageous. They were definitely not understaffed - plenty of people working, but clearly nobody in charge. Staff appears not trained. We were wondering how there was no wait since everywhere else was 1.5 hours. No chance this place is going to survive. It's too bad because it has the elements to be a nice place but it needs a staff overhaul and a manager that is present and cares.

What could go wrong with Wood Fired Pizza?? Almost everything. From the moment we thought to go and make a reservation the pretension was evident. There is a $50 per head charge if you don't get there for your reservation. Okay, people pull no shows and it does cause a minor disruption...but for real, $50 per head. Anyway, we chose to book last minute and were able to get a table at 6:30. We arrived early and checked in, asked if we could be seated early and we were told no. There were multiple tables available and a full staff on the floor. We went to the bar and were met with a very unhappy, abrasive bartender with whom our interaction started with her copping an attitude while asking if we were all together (twice). Why, yes, we are all pulling stools out next to each other and we all look alike. it seemed crucial she have that pressing question answered. She proceeded to throw bar menus on the bar in front of us and roll her eyes to a fellow coworker and comment, "it's August"..She was right. It is August and September comes next on the calendar, then everyone leaves! I really don't care if an employee has spent the whole summer behind the bar and is "sick" of tourists. Those tourists are part of her income, if not all. I do care that I, a tourist, work hard for my income and really am not deserving of any attitude from a miserable bartender. Perhaps she would be best served in an office job away from the public eye. Having a front of house position requires a certain personality, one that she did not possess. At some point during the bar debacle a man stopped at the bar, I imagine he was a manager and he seemed to be yucking it up with the angry woman bartender. As they say, top down. Misery loves company. I then asked again about being seated a few minutes early and was accommodated. We were being shepherded to an indoor table when we reserved an outdoor dining. While asking for an outdoor table we had to "wait a minute" only to be escorted to a tiny table better suited for a two or three guests, tops (we were 4). The only saving grace, the one and only bright spot, was our server Juliette. She was kind, welcoming and had a warm personality. We asked for a larger table and were moved to a picnic table more suitable to our group size. Juliette took our orders, was efficient and capable. Our food came out of the kitchen COLD...all of it. We left half a pie for the garbage, It was crispy on the edge and soggy in the center. Cornmeal seems to be a fancy element used on a number of dishes. The Arugula Salad with peaches is uninspired (half for the garbage). The Gorgonzola garlic bread was meh, the Calamari cold. The sauce on the pizza, the sauce with the Calamari and the sauce on the pizza is a thick flavorless Ragu. Ember is not a restaurant for Italians who know Pizza, or Calamari, or Gorgonzola garlic bread, or Arugula salad. Our thanks go out to Juliette for being a bright spot. It's interesting she would even work at a restaurant of this very low caliber. My children looked at reviews and asked why I hadn't (I always do). My answer, what could go wrong with Wood Fired Pizza?

We ordered pizza which was great but as other reviewers stated, was not told about the Hospitality Fee of 4% and couldn't believe $14 for a draft beer. Never paid so much for a draft. should've ordered water.

Terrible management.WORST EXPERIENCE EVER RUD EMPLOYEES.My wife got food poisoning.This place is terrible and over priced

Service was ok decent ambience but the pizza was really really bad. Seriously terrible. Type of pizza that makes you wish you hadn't made it out the door. I'd take little ceaser's over this pizza any day of the week.

In the past we have had some memorable meals at Ember but last night was a disappointment!! Boo. The salads were lackluster, too much dressing, the chicken was dry and overcooked, so little love!! Why? The wings were tasty but greasy and not crispy. Boo 2. Then the pizza: the fig and cheese pizza was thinner and drier than the wafer in church. Sad. Used to be so good!!! The Margarita Pizza was a soggy, thin crust with lost slices of tomatoes sitting on top. The cheese was also seemingly divorced from the crust. Like all the ingredients had a fight when they left the kitchen and they weren't talking to each other. The service was friendly but distant. My Chardonnay, in which I should have been able to drown my sorrows over tourist trap food, was not even cold. It was meh. At least the glass was nice. So was the fire outside. But you can't eat either of those.

Nice atmosphere, especially outside. Friendly waitstaff, good service. Good drinks. I really liked the boneless buffalo wings. Sauce was fire. The pizza is great. Looking forward to trying other specialty pizzas next time. Great outside on a nice summer night.

Very good food. The outdoor seating is really nice and the atmosphere is good. A nice place for families in the summer or to go with friends. The pizza is amazing. A bit pricey but I understand that, however the wait for food was super long. If you don't mind that it's great!

Great outdoor drinks and social setting - but, for food, stick to appetizers, they were great. Pizza - stay away from it, (burnt) thin crust and scarce toppings make that a "no go."

Where to start? We had three tables besides us in the whole restaurant at lunch which probably should have been a sign. Our waitress was incredibly slow to greet us. Like, we sat for at least 8-10 minutes before anyone approached us. We ordered two beers. Both beers clearly sat at the bar before being delivered for some time and the head had almost totally disappeared before they were delivered to us. We ordered wings and they were not coursed properly and came AFTER our pizza. After they did arrive (the sauces on the side so we could try multiples), the sauces were separated in the ramekins from sitting. The wings tasted... old. Like they had been cooked twice. But the best part was that our pizza was cold on the bottom, and the crust had been cut off around nearly the whole thing to hide that it had been burnt. There are many great restaurants on the the Cape. This isn't one of 'em. Avoid. The irony here is that there advertise wings and pizza on the sign out front and both were mediocre at best. Oh and they have an unspoken credit card processing fee of 4% and it will show up as "delivery fee" on your receipt.

This place has gone downhill. Badly. Waited 15 minutes after being seated to be acknowledged . Looking back, we should have left after that. Ordered "large" wings and pulled pork nachos. Took about 10 minutes to come out. The wings were soggy, but not too bad, the large order would be considered small anywhere else. The nachos were horrible. The pulled pork was cold, not even room temperature. Like they had been sitting out. They did comp the nachos after we pointed that out. The price that they charge for the quality and portion of the food is absurd. We had been going to Ember for years. After the experience tonight and seeing similar reviews, can safely say we will never make that mistake again. I wouldn't recommend to anyone unless you are just looking for a place to sit outside and have drinks. Very disappointing.

Stopped in on a Saturday night, party of two. We were promptly seated inside, which was fine. Waited at least 15 minutes for somebody to acknowledge us at our table when they did they were apologetic. 10 minutes later we got our drinks and had the foresight to have already ordered our food when we ordered our drinks, my son, a burger and fries. I guess the burger was really good and the fries he didn't really eat kind of soggy and tasteless. I got the meat lovers pizza, which was OK. Nothing spectacular as others have said the crust is really thin and with charcoal fire it's a bit burnt along the edges, I don't mind this, but others might. We also ordered nachos for an appetizer, and this is something I would highly recommend that nobody order. The portion was enormous. It seems they assemble the dish fully and then dump 2 pounds of shredded cheese and what you get a mountain of oily messy goop on top of what was quite likely pretty decent ingredients . The server Lilly was very nice and did the best she could. This seems like one of those places where there's an awful lot of inexperienced young people trying to run the place with very little managerial oversight. From the outside it looks like a very inviting place to stop in and I'm glad I gave it a shot but it's highly unlikely and I'll be going back. Because the server was so kind I'm giving a generous three star rating.

Some of the best wings I've had in a long time. Some original/different pizza toppings, the pulled pork pizza and shrimp scampi pizza were very good.

I went to Ember for the first time over Columbus Day weekend. We went early (6:15) and while there were lots of empty tables inside, we were told that all had been reserved for large (5+) parties, so we decided to sit at the bar. Ordered their special Rose Sangria which tasted like fruit juice. Not sure there was any rose in It..... The hostess brought us to a table after 15 minutes, which was great. Then the large groups started rolling in with LOTS of kids and the noise level was very high! Ordered a margarita and it was the worst margarita I ever had! Tasted nothing like a margarita, so I sent it back. We did share a large pizza, for $28, which was tasty. Long and short of it is that I would recommend Ember for families with lots of kids who want to spend as much on a pizza as they would on an entree. Don't bother ordering any drinks.