Khala Grace
Google
Cheese Festival Experience:
The staff were incompetent with a food truck.
Further, the menu is not readjusted in terms of what food is or not available. When asking for a chicken empanada- as detailed on menu- they were unavailable until 25 minutes later. It's important to communicate before hand with regards to items that are Actually ready for order. Otherwise, what's the point if ordering?
My sibling ordered still. However, the approximate wait times for food was overly inaccurate- from 10 minutes to 40. There's no reason to lie about a time frame. Be honest, whether you have an understanding or not. There's a level of consideration that needs to be placed in regards to proper customer service.
Finally, the tostones do not come with sauce. My sibling attempted to ask for sauce, but the staff were non responsive.
Overall, if this is how someone treates their customers in a food truck- I can't expect much from a restaurant. Thank you for the warning.