Emporium Arcade Bar

Long story short Dude with stash was a complete ass to my friend she asked for a cocktail called berry Jane which contains whiskey, starwberry pure, and lemon juice. They had it made this cocktail apperantly pre made in a Malibu bottle. Which my friend is extremely allergic to! We tried confirming with him but dude got upset with us asking and walked away. Extremely rude and dude needs better customer service. He gives this place bad vibes.

A darkened Barcade with little gold coins as currency, my favorite. 50cp to play a game, extensive drink menu has everything you need. It's mostly pinball/pool/foosball/air hockey, which is fine, but go to a different one if you want classic arcade games. And I ran through 4 pinball cabinets before I found a working one lmao

I’ve been coming here for awhile and usually get the slushies cause they’re so good! But when I went last night I decided I wanted to try something different so I was in search of a cider , after a while of looking the bartender (short white dude) asked what we wanted so I asked what ciders he has because I could not find it on the menu (it turns out it is at the very top of the menu in the back but it’s just hard to see cause the menus are paper and the water bled through the paper & words so obviously it’s not visible) he proceeds to say “we have so many look at the menu” and walks away with an attitude. Literally disregarded me and my friend when I was about to ask where on the menu??? I’ve been in the industry for years and that’s just not okay, regardless of how busy it is at least guide me because that made me instantly think , oh I shouldn’t tip him (I always tip everywhere I go)

I came here to drop a gift to my friend for her birthday with no intention of drinking or even staying long, unfortunately I was denied at the door without my ID. Can’t give it a positive rating if I didn’t have a pleasant experience Edit: once I re-arrived with my ID, I went inside for approx. 20 mins to deliver my gift to my friend and then left. The young guy who barley looks 21 himself with the hat, cigarette, and dish towel hanging out his pocket said “oh I’m just doing my job because my boss was here, but next time I’ll remember you”…..so next time you’re not gonna “do your job” and let me in without ID?

Had a good time. Good ambience. Nice patrons. Just had an issue with the tokens and machines not working after you insert the tokens, and also a male bartender that helped my bf & I was rude? The other ones that helped our friends were nice.

Nice hangout spot. Decent bar. They have a taco truck but i didn’t try it. There was a pop up shop when I went which was cool. The music was alternative which I’m not a fan of, a mix/more variety would’ve been nice. Overall a good amount of games. You could spend about 3 hours here and have a good time with friends.

Literally everything is broken here. The coin machine shorted us 15 dollars worth of coins. 4/6 machines have eaten my coins and just not registered? The green air hockey table is broken in the middle, and unless you whack it as hard as you can the puck will get stuck. I have never been to an arcade where Literally nothing works. So many better places than this, that actually have upkeep on their machines. Its unfortunate because this place is constantly busy, so the owners have no incentive to upkeep their machines.

Combining classic arcade games, live DJs, and a huge beer selection, Emporium is one of the most fun bar scenes in the city. Whether you’re playing Street Fighter, pinball, or pool, there’s always something going on. The crowd is laid-back and diverse, and there’s usually great music spinning. They also host trivia nights and local pop-ups. Great for groups or anyone looking for a less traditional night out.

The place is awesome, the bar is always full of people, the drinks are great and all the games rule. I was pleasantly surprised to see how good condition they keep the foosball tables. Lots of other places I have gone to, the tables have broken guys or stiff hard to move rods. The Foosball tables at Logan square were great! The men all were good and the rods moved super smooth. I'm coming back for sure to play more at such a cool place.

Great place, tons of games to play and great atmosphere. I was most likely hanging out near the DJ today and played some great music. I was vibing most of the night and even started dancing with some people. Will be back again.

I'm writing this 12/30 Monday evening at around midnight when this happened. I typically hang out by my neighborhood or River North, West Loop and Gold Coast. But I happened to be in Logan Square this evening and was walking by this bar and decided to check it out. I've been to the one in Wicker Park years back because I used to work at the bar across the street but never this location. I initially was just going to look around and leave (so I could come back at an earlier time and a later date) because it was late, but the atmosphere was nice so I decided to stay and grab a drink. They had these two slushie drink options that based off description varied dramatically in what they would taste like. I waited patiently at the bar to order, when the white male bartender with a beard comes to me. I told him I wanted to buy one of the two slushies and was simply asked him if it was possible to try a small sample of them before I order. Something that would have taken a full seconds even despite their longer bar. I asked without any pretense or attitude, it wa very polite and calm. I myself have been a bartender for 15 years and in my opinion it was not an unreasonable ask with current restaurant volume and staffing at the time. It was not that busy. The man just looked at me and said "no" with a curt attitude and made a rude face. He barely even stopped moving around to address me. I don't think i'm articulating his random nastiness well enough, but I was taken aback. I didn't say anything about his attitude but I'm sure my face looked taken aback. I told him "okay, i'll take the blue one". He just looked at me with another rude face, went back to fidgeting with side work for a few more seconds and then went on to take other customers subsequently ignoring me when he clearly heard what I said. He didn't announce he wasn't going to serve me , nor gave me a reason why. So because you work here and you're a mean person that gives you the right while on the clock to be rude to customers who have done nothing wrong and then they can't even make a surprised face back? That results in "revenge" from you? Clearly he was refusing to serve me for absolutely no reason at all. The way he handled it moved me to tears, I was already having a down day and then this man embarrassed me, and was so nasty for no reason. It was just so random. I then asked security if it was possible to speak with a manager. He told me they were working, I said I didn't mind waiting if that's okay. It was like pulling teeth. He then said they're behind the bar. I asked him to describe to me what they looked like or what their name was, and he couldn't give me a solid answer. He finally admitted it was the woman behind the bar. I spoke the woman and told her what happened, and my one star is for her because she seemed apologetic and ultimately gave me the blue slushie for free which she did not have to do. But as someone who works in the hospitality industry in high volume bars and nightclubs bartending as well, that bartenders attitude was completely unacceptable and completely unnecessary, I wasn't being difficult or rude and if I could not get a sample I understand, it's no big deal. It's the nasty and condescending manner in which the bartender handled a simple hospitality request. If a moderate volume bar and hospitality is too much for him then maybe he should find another industry where he can be rude, lazy, slow and surly somewhere else but keeping him on staff at this business will only cost business to innocent paying customers. I can't help but wonder if he was so dismissive because I am a black woman who was there herself? But unfortunately the callous lack of respect and condescending attitude leads me to believe so. Be mindful when coming to the bar that certain bartenders only want to do the bare minimum. Needless to say, I will never return back to bar.

Emporium is a really cool arcade bar with lots of games and drinks. It always has a pretty decent sized crowd, and a great vibe. It's definitely energetic, but just quiet enough where you can chat with your friends and enjoy hanging out. I think my favorite thing about this bar though is the mango slushie (yacht club slushie). That drink is straight fire and I have to get it every time. I hope to be back again some time soon!

Games and drinks how can you go wrong! They have a nice selection of alcohol and non alcoholic drinks! Something for everyone! Service was great

A good place to go with guests or out-of-towners. The beer selection was wide (if not enough of them were draughts). Almost all of the machines were lean and in working order (this is rare and admirable for arcade bars). Bless you for having skeeball!

Fun place to play games and spend some time with friends. A lot of games don't work or they are broken, unfortunately. Friday's and Saturday's gets pretty packed.

Great atmosphere! Love the variety of table and arcade games. I went there on a Friday night and it surprisingly wasn't TOO packed or loud. They are staffed well, so getting drinks was a quick and easy process.

I equate this particular Emporium to a Dave & Busters, just specifically for a different market. It's drinks first, games second. Their selection of drinks are more than acceptable. Their service is pretty good too. What's not good are the games. Unofficially down times aka you lose your tokens - far too often. Whether it's the pinball machines behaving wonky, or classic arcade cabinets gobbling your tokens but not registering credits. It's frankly a very disappointing experience. I go here for convenience, but I can easily make the trip elsewhere. Your mileage will vary. And that's not a good thing.

It's fun. Solid drink selection. Bathroom graffiti decor makes it impossible to believe the space is clean. This is not Dave and Busters- you don't win tickets and there are no prizes lol

Went for a vendor event. The games are typical arcade games (ski ball, etc.). They're a lot of fun, but some games like the air hockey table needed repairs. They offer beers, craft beers, wine, and a limited number of cocktails. The cocktails are okay, nothing amazing but drink-able.

Had a great time here on a Monday night. Wasn't too busy. They have old arcade games from mortal Kombat to crazy taxi ( which the wheel was program to go the wrong way) to old pinball games. The bartender was nice and the place was dimmed light but perfect.. The games require tokens

If you're missing your childhood, then Emporium is a must. The place is gigantic with tons of different games. Play skeeball, air hockey, Pop-A-Shot, arcade machines, pinball, and more. When we went, there was also mezcal tasting from Del Maguey, which was a great perk. They have a full bar, so I had a great alcoholic mango slushy.

My friends and I came here after our brunch. We had wonderful and delicious cocktails. I will definitely come back.

Emporium is one of the biggest barcades that you'll find in this side of town. It's a great spot to come in, grab a drink (or bring your own food), play some arcade games or billiards, or just chill. Before you can enter, you must prove that you are vaccinated by showing proof. I appreciated this as it helped reassure that folx inside were staying safe as much as possible with being out and about. You have large picnic tables near the entrance where you can lay low and enjoy some food from the outside world. The walls are lined with video games and there are table games near the back. It's a massive hall with lots of lit up graffiti on the walls to really immerse you in the experience. Drinks here can be expensive unless you stick with canned beer, and even then they're still a bit high going from $5 - $7. They do have nice options for draft though and the idea of drinking and playing classic arcade games is a tempting combination for us oldies. Definitely check this spot out as a place to congregate after dinner or even beforehand. You'll be sure to find something nostalgic or a beer that may just get you there.

This place is a lot of fun with a lot of games to offer! Drinks are good and you can bring outside food which is nice

You can't go wrong with Emporium, especially this location. We came on a Saturday night around 8 and it wasn't too busy. The shuffleboard table was open, but was in major need of sand. We got a few rounds in before taking a lap around to play other games. By the time we left, it was much busier. They also have food stands outside, this might be weekends only though.

This place was so fun!! So many games to play and such a fun vibe! They have pool tables, all kinds of video games and other arcade games. The drink list was good and so was the beer selection. The crowd was a little younger but I didn't feel out of place. We were ending the night so we only stayed for one drink but this was definitely somewhere I wanted to spend more time at. Next time I'm in Chicago I will make sure to go back!

Came here for my partners b day! It was so awesome that we could reserve seats for 20 people without needing to put down a deposit. No food but lots of spots near by you can order takeout from. We got pizza from around the corner. Huge drink menu lots of beer to pick from. The place was packed on a Friday night so we didn't get to play pool. But loved all the pinball and skeeball. They also had a really fun dj. If you're looking to do a party on a budget this is a great spot.

I have never not had a good time here. Always great service. I feel like this is the perfect place to "go out" without having to commit to going hard. What. A. Vibe.

I had been to the Wicker Park location because, but I prefer the space/layout at Logan Square better. I really loved that they were asking for proof of vaccination before entering and have hand sanitizer everywhere! I wish there were more game options rather than pinball.

A really awesome barcade. There's plenty of room in this place to play pool, experience old arcade games, and just hang out with friends. It's a safe venue with plenty of helpful staff and friendly people. It's busy, exciting, and full of cool people to meet. Come early if you want to avoid a line. It fills up fast.

This bar has such a great vibe, and has a great selection of beers and cocktails. I'm not the type to enjoy drinking and sitting at a table, so being able to move around and play a variety of games for as little as $.50 was something I couldn't pass up. This bar has such a fun, laid back environment and I will definitely be coming back the next time I visit chicago.

Great place to hang out, play games and drink! Since it is an arcade and bar, you have to be 21 or older to enter. The games take tokens and each token cost $0.25. Video games and pinball machines cost 1 token and table games cost 2 tokens (air hockey, billiard, shuffleboard, Foosball, etc.) Where else can you play pool for $0.50? The air hockey tables are nice and the puck glide smoothly across. Paid street parking nearby was easy to find on a week night. It was convenient to walk over to Revolution Brewing. ....| \ _ , , , - - , , _ , .../ , ` . - ' ` ' . _ \ - ; ; ; , _ ..| , a - ) ) _ . ; . ( ` - ` - ' - ' ' - - - ' ' ( _ / . _ ) - ' ( _ \ _ ) 2018

Fun fun vibrant young crowd old games great for gathering and great restaurants in area

What do you do after you watch It? You go to the House of the Dead! All seems only fitting on Friday the 13th. Yep, I had a whole lot of spook going on last night. It was the opening night of House of the Dead on the most fitting night of the year! This is Emporium's third iteration of their Haunted Emporium and the 7th pop up to grace this space (most recently & notably the Stranger Things pop up) since the beginning of the year. They couldn't have picked a better theme than Halloween! It was a total haunted house inside this bar. It was fun walking through the place and checking everything out. It was kind of cool that people could sit inside the haunted house and have their drinks. That being said, there isn't enough seating! Unlike past pop ups, there are not any actual tables to sit down at so you have to go in knowing you'll stand or hope to find a seat in the haunted house. They brought in a lot of new items to decorate the bar but I could also see a lot from the last pop-up. I'm all about recycling & reusing but just found it funny there was a huge section of house plants that didn't quitttttte fit in with the theme. And a Christmas tree. Service was friendly and fast. I was happy to encounter no line on a Friday/opening night. It got busy inside but was never unmanageable. They have some special Halloween themed cocktails but also beers, featuring mostly Revolution and mostly eerie names. I ended up having a Rev Red Skull & Pipeworks Dead Inside...for those with no soul like myself MUHAHAHA ebil laugh. Keep in mind, this is on the main drag of places in Logan Square which can turn into a $-show on weekend nights. We saw a bro climb through a tiny window of the haunted house knocking & breaking several glasses as he did this, stumbling to the ground then run screaming out of the bar. Ugh. They are open until November 4th so head over if you're interested in having a drink in a cool themed bar for the Halloween season!

Had the best time celebrating New Year's Eve 2019!! The emporium was huge, loud and so much fun. Every type of arcade game and pinball game you could imagine was in play. I even got into some myself. I mean, I didn't know what I was doing but it was fun seeing the lights going crazy with noise and colors. Getting to the bar was a chore though. It's probably not as bad after the holidays but everyone and their mama was crowded around the one bar area. I was impressed with the bartenders though, they were on it. I got a few drinks and shots, all good. Course it loosened me up enough to hit the dance floor. Yes, they have one all the way in the back! Right under a disco ball! And back there are more games, a few pool tables (try not to get poked in the stomach by a cue when you pass by!!), and some skeeball lanes. Also there was a photo booth. I mean there was so many things to do and see, it's impossible not to love this place. Was definitely a great spot to celebrate going into 2020!

BUSTED STUFF A 2002 Dave Matthews album, or Logan Emporium's current sad state of affairs? 'Tis both, in this case. As a fan of alcohol, the combination of watered-down drinks and beer exclusively in cans is far from ideal, but tolerable. Comes with the territory sometimes, I get it. But as a lover of arcade games, this place makes me weep. We're talking full-on, grown up tears here people. Following dinner at DMen Tap, I stopped here with Maddie B mistaking this Emporium for its other, superior location in nearby Wicker Park. "Whatever", I said to myself, they've still got pool tables, foosball, air hockey, some stand up cabinet games and most importantly, pinball. I went for a Daisy Cutter ($6) as usual and Maddie B had some disgusting $7 passion fruit asswater (although neither of us has sampled the buttjuice, we can only surmise what it might taste like). So that was a hard beer fail, yet we soldiered on. We made our way to the token machines and noticed that 1 of the 2 was displaying a blinky red light....not a good sign. The working one accepted only bills, despite the presence of a (non-functioning) coin slot to convert quarters into tokens. The broken machine had its coin slot taped over, so what's the point of even having one? A placebo effect?? Sheesh. 'Defender' was out-of-service, which is fine, but the "temporarily out of order" sign taped to the coindoor was ripped to shreds. It looked super sloppy and unprofessional, like some toddler/drunk idiot got angry and tried to tear it off. That brings us to the abysmal pinball shtick. I've never in my life seen so many tables switched off or otherwise unplayable. 'Fish Tales', 'Baywatch', 'Firepower', 'Tales From the Crypt', 'Hurricane', 'Playboy', and 'Breakshot' were all dark. That was effectively half of their entire collection. HALF. Now, I did see what appeared to be a techie going around and making notes of all the broken-ass pinballs. Based on prior visits however, "taking notes" is all that ever happens. I was promised an improved pinball situation a year ago, and they straight up failed to deliver the goods. *TL;DR* Fool me once....shame on you. Fool me twice.....still your fault. Fool me three times......you get roasted on Yelp and lose my business indefinitely. I hate to give ANY barcade less then the full five stars, but Logan's Emporium pushed their luck to the breaking point. Half of their sh*t is totally f*cked up and seemingly has been for months/years. As a rule I never, ever give a business 1* after a single visit. Only if the situation doesn't improve (or in this case, worsens) do they plunge down to the lowest tier of approval. They've had AMPLE chances to win me back and have repeatedly let me down. It kills me to say it, but I refuse to feed any more tokens into this place. I'm 100% donezo with these clowns. Bye-bye!

If you're looking to go out without getting all done up and just want that "chill" atmosphere, you should check this barcade out. This location is ginormous! It gets pretty busy during the weekends but since its large enough, you can always walk to another part of the bar if one spot gets too crowded. The beer selections is pretty good. They carry a large selection of the Revolution Brewing brand from down the street if you're into that. The "table" games here are my favorite. I love the air hockey tables, the Foosball tables, the team hockey tables. I just wish that there were more of them as those are the games that everyone flocks to and there is almost always a line to play them. They also have a large selection of pinball machines and lots of pool tables. This place even serves food. There is a built in food truck near the entrance to the right when you first come in. The food they serve varies. One night its tacos, the next night it's sliders. You can also bring in outside food to eat such as pizzas, and tamales from the tamale man that makes a cameo at all the bars around this area! *TIP* if you wanna play, there are machines that convert your money into tokens.

Stopped by Emporium while visiting a friend. It was such a cool vibe. They have a pretty large beer and seltzer selection, which was great. They have arcade games, foosball, air hockey, pool, and more. You could play games for as little as $.50, which I'd say is a pretty good deal. We had a great time and would definitely come back when we visit again!

Had a good time here for a birthday party. Only wish they had some ping pong tables around somewhere

The place certainly does the trick if you're looking for a barcade, but many of the games are pretty dinged up/glitchy if not all out broken. Went for the Galaga but the device was on the fritz and settled in with a few games of Frogger with no button/control issues. Solid drink selection. Can be quite packed on weekends and would recommend going earlier in the day for a better experience and more access to games.

Good place to play pool in town but the people that show up here are usually quite drunk and annoying. Also there's 2 sets of gendered bathrooms for some reason, rather than having any gender neutral bathrooms which deters me from going as a trans person.

Games are in good shape. Prices are reasonable. Disappointed that the air hockey machine wasn't working great and that the pin ball machines I wanted to play were out of service. All in all a great spot.

Love this place and atmosphere. I got into some of the pinball games and had a few beers. If your in your 20's this is the spot!!

Well didn't even get to go inside both locations kept there doors locked at 12:30 and i was outside knocking to get in with my wife but since I had on a champion sweatsuit I guess they didn't let me in when there was lots of people inside still drinking and all. Gotta be white i guess.

Last night we tried going to Emporium in Logan Square. Unfortunately the bouncer saw my friend's name was Hispanic and wouldn't let him in. They couldn't give us a reason besides "he was too drunk" even though he hadn't been drinking. When asked to provide an example, they started recording us on their phones. Very inappropriate and we will never return. I would look into hiring new bouncers who are not racist.

Fabulous. I love it here the service is always amazing. The games are really good. I always run into my friends and we have a great time.

Fun times, had my birthday here and they reserved a few picnic tables for us. Enjoyed all the different games

Cool concept of a halloween themed bar. They even built a mini haunted house for your to explore inside the bar. When I was there Children of the Corn was playing in the background. That made me pretty nostalgic. Since we were there on a wednesday night there was plenty of room. However, given what i've seen it could get tricky on a crowded weekend. It is mostly standing room with a few benches here and there. If you went to the previous pop up bar (the upside-down) you'll notice some recycled decorations. Notably the christmas trees in the corner (maybe they'll continue to be used for a christmas themed bar?). The drinks like previous bars are kegged cocktails, so they're all pre made. Each cocktail is $10. They also have a few beers on draft. We got the Candyman and the Hellraiser. Candyman is tiki drink, so if you like fruity sweeter drinks you might like this one. Hell raiser is a mezcal sushie. The staff was friendly, and service was quick. Its a cool Halloween themed bar. Definitely fun and worth checking out. Just be aware it can get crowded quick on the weekends and line will get long.

If you're looking for a fun game bar, I recommend you go somewhere else. The staff was unfriendly and curt--a lot of negative energy in this space. The man at the door was also disrespectful, misogynistic, and made my friends uncomfortable. Not to mention the arrangement of the games was odd and the whole ordeal felt awkward and unwelcoming. Drinks were overpriced as well considering how watered down everything tasted.

I've been to this Emporium on multiple occasions and I've always had a blast. Yes, you have to pay for games which is different from Headquarter's free games but it's still super cheap! Only 2 tokens (50 cents) for a game of pool, or foosball, or air hockey, etc. And I love that they have a few picnic tables up front in case you want to take a breather and just sit/hang out. Plus there are many stools up at the bar. It does tend to get busy during typical peak bar times, but what great bar doesn't? In the winter, they have a free coat rack set up near the window but be warned it is not monitored. Which fits with the overall vibe of this place - laid back and kinda hipster. So of course they have an extensive beer menu, and even on a Friday night there was the classic Logan drink special for a shot and a beer. No cocktail menu, but you can still order mixed drinks if preferred. Whatever you're drinking, bottom line is Emporium is an all around awesome time.

One of the worst bars I have been too, I highly recommend the bar next door. Emporium was very rude to their customers buying drinks.

NOT FAMILY Friendly Went to spend time in the afternoon with family-3adults, 1 teenager- Had to be over 21 y/o?? To play pinball and video games??? Left there and went to Revolution Brewery- Welcomed with no issue Emporium May want to reassess your rules

This place is fucking awesome . Out bar tender Marco was amazing. He is the world's fastest mixologist. I highly recommend him if you go. Marco thank you for a great night.....

Good beer selection, mediocre prices, large venue for group events with benches/tables. BYO food. Decent selection of table games (3 air hockey, 4 or 5 pool tables, 1 shuffleboard table) and a good array of classic pinball machines (25c per play). Otherwise just has a bunch of old arcade games (circa Mortal Kombat II). The Tamale man does come through regularly (just give the man your money. Don't think about it. The extra hour you'll get from quarter games will not give you the satisfaction as a steaming bag of tamales later that night), and there's a taco food truck inside the venue that's open intermittently. If you're looking for new machines and games, the Fulton market location is better. If you're looking for free games, Beercade is better. However, for where it is, this is a good place to start or close out your night.

There's a little soft spot in my heart for Emporium. Quite frankly, I miss it like the dark side of the moon misses the sun. This was a go-to spot for me when I was living in Chicago. Why do you ask? GAMES! I'm a very competitive person and I love sipping on a good beer or cocktail while dominating on the pool table, and foosball when the pool tables are all filled up. Oh, they also have pinball machines, air hockey, etc. This place doesn't take quarters when it comes to playing the games. You'll want to go to the bar and exchange your cash for tokens. These tokens never go old so if you don't use them all in one visit, hold on to them... or give them to another patron. They have a full bar and a nice beer/cocktail selection, including local brews and spirits. There's usually a food truck parked inside offering food if you work up an appetite while getting your game on. Heck, in the past they've even set up a haunted house towards the back half of the bar around Halloween. Was is scary? Naaa, but it was fun for a date night. The crowd that gathers here is well, a bit hipster. No worries tho, not the pretentious hipster, the friendly competitive kind that are happy to compete with you in a game. There's always good music playing and while it may get pretty packed, it's a big space and you can move around a good bit. The bathrooms are typical for a bar. No frills needed, it does just the trick. I also really enjoy the art on the walls, it's fun to look at. If you're in the area, give Emporium a go. I like both locations (there's another in Wicker park, not too far from here, and they have live music), but I prefer this one because of the good number of pool tables they have. Have fun!

IMO there are better arcade bars in Chicago. The setup at this place is kinda odd. All the games are along a wall and it's got picnic tables scattered all over. The great about this place is the location it's at. You can easily hop to another bar if this one isn't your scene. P.S. I'm sorry to the girl I cursed at while trying to leave here the other night

My mother booked a surprise party here for my father because he loved the pinball machines. A few days prior she received a call about a vinyl record event coming the same day (after we had booked weeks prior) and asked if we wanted to move to the other location. Since it was a pre planned event with 25+ people coming and a caterer, we weren't able to do that. I don't believe it cost anything to reserve the space, so we put up with the event but the staff was rude to us the whole time. I was informed 2 minutes prior to surprising my father with the rest of the group that someone in our party brought a person underage. As if we had done something so terrible. Although security had to allow her in??? But she made it seem like it was my fault? Anyway, she then said that since the vinyl thing was there, it was ok until 5. I asked her if we could deal with it after we surprised my dad since he was literally walking in the front door as she was expressing her concerns to me. She then said I didn't need to be rude. Our reservation was set until 5 so I was confused why we needed to be interrupted in the first place. Especially after seeing literal toddlers all over shortly after that. After that, the entire event we were being stared at by the blonde who was not wearing any type of uniform but clearly works there and the woman in the orange shirt. The entire group received multiple dirty looks and a lot of people noticed and asked who she was. I can see from the recent reviews that I shouldn't be surprised. I'm a firm believer in always tipping 20% in the service industry. This time was my first time under tipping do to the lack of service and treatment. I'd I wanted to receive dirty looks from women, I would of went back to high school.