Tee
Google
I visited Enish, Finchley Road yesterday and was very disappointed with the service. The waiter was rude, dismissive, and unprofessional throughout our visit.
I was told I could not have my baby’s pram near the table and that he should use the high chair. I explained he may fall asleep, but the response I got was: “he doesn’t look like he’s going to sleep anytime soon.” The high chair provided was dirty, so I did not use it. When I asked what I should do if he couldn’t sit, she actually suggested that parents hold their children while eating — which is completely impractical.
As expected, my son did fall asleep shortly after. When I asked for the pram back, she reluctantly agreed but continued to argue, saying many restaurants don’t allow prams and that she had “been to loads” that didn’t. She only allowed it “because it wasn’t busy,” despite there being just six diners in the restaurant at the time.
To make matters worse, she had AirPods in and was on the phone during service, which came across as very unprofessional.
The whole interaction was unnecessary and created a very unwelcoming experience. Parents should feel accommodated, not made to feel like an inconvenience for something as simple as keeping a pram nearby.
The food itself was nice enough, but overpriced. The suya wasn’t the best and felt expensive for the portion, and charging £6 for a fizzy drink is ridiculous.
