Karen
Google
We came out to celebrate my sisters 16th birthday, we were so confused on where to order food. The host kept redirecting us, finally told us to sit down and someone would come take our order. After waiting so long and asking again, we were finally told me had to go up and order. They were out of sushi, any sushi, and my sister wanted sushi for her birthday, no big deal, it happens, but then they were out off all mocktails too. We asked the lady if we could order a birthday dessert for my sister because she wanted a specific dessert, she told us to order it later. We end up moving to the bowling area to eat and bowl, we were told to pick our shoes and given our table number. We were also waiting for so long to start out lanes? There was no one around to ask to start our lanes, turns out we had to pay 1st and we weren’t aware. So after everything, we’re done eating, no one has came to check up on us, we go to the host and tell her we are ready to order a birthday dessert, turns out the kitchen was closed. This whole time we’ve been dealing in going back and fourth, no one directing us properly, getting all the drinks from the bar so we could finally eat, all these things and no one called last shots for food. We wanted to order dessert and the host didn’t let us and now they closed the kitchen. I go to ask for the manager at the bar, the bartender asks what happened and I told him and he just tells me he could get me a dessert and asks if I still want to talk to a manager. At this point I’m like whatever and just enjoy the rest of the night. I think there could’ve been better service. The food wasn’t bad. But the bowling was super expensive.