Owen T.
Yelp
If you're thinking about the BEAUTIFUL LIFE TIME FITNESS, down the street, it is a far far superior option. I COULD NOT be more disappointed with my equinox membership. The work out equipment is very underwhelming but they offer a cold plunge that no one else in the area does. First day of using my membership I went to use the steam room after cold plunge and there was no steam. For like 15 minutes. Like not at all. I was getting pretty confused when a younger gentleman came in, poured water somewhere, and got everything going. A couple minutes in, a staff member came storming in and scolded everyone in the room for messing with "his" steam room. He was very aggressive and went on for over a minute with the door open, letting all of the steam out. On my way of the steam room a couple moments later, his fellow equinox goon gave me a dirty look and shook his head. I was like wtf this can't b real. At a 210 a month gym . That's crazzzzy. This left a bad taste in my mount so it was a week or so before I came back. The steam room had no steam once again, and when I inquired to employees about what was going on they told me it was going to be out of service for 4 weeks and made a joke about how I should just "go turn the shower on hot, you'll get some steam". Wow... mind u people this membership is 200 a month. When I got this membership, the sales girl leann told me since I was purchasing 2 memberships they would be giving me 2 $150 equinox gift cards. When I got the member ship I asked where they were, since I thought she would just give them to me. Said they "should" be on my account in 5 days. I inquired abt the gift cards over a week later, at which point she said it should be here around the 28th. It was the 23rd. So she basically just told me the exact same thing as last time. I asked if there was anyway she could just give me the card, and she said no, it's her system. It's crazy to use something in your pitch as a selling point, and then not actually have any intention of giving it to your clients. There's a million other things I could go off about with this place, but this is what to expect from these people. If you're thinking about the BEAUTIFUL LIFE TIME FITNESS, down the street, it is a far far superior option. Wayyyy better work out equipment, sauna, steam room, pool, and for about the same price you can get access to every single life time in Michigan.