Yan Leng Vuong
Google
Very disappointing for a Michelin recommended restaurant.
When entering the restaurant, there was a strong incense smell and when getting sat in the back garden, there was incense everywhere to keep the mosquitos away but the smell diminished our dinning experience.
We took the 6 courses tasting menu and the experience was mid. The food was average, very big portions in the beginning and smaller portions in the end.
Very long wait before getting the first course, the appetizer came after 40 minutes of being seated, no amuse bouche were offered.
The service was professional and friendly but was lacking in some way. We were not introduced into the menu and the waitress just asked if we were ready to order. We had to ask the waitress to speak about the menu and specials of the day.
They changed the utensils at each service which was pleasant.
No water service, we had to ask for water everytime our glasses/bottles of water were empty. Also we had to ask every time for more wine and made our meal cold while waiting for the wine.
Bread came without olive oil, we had to ask for it.
Most of the food was ok, the beef tartar was way over seasoned. Everything else was well seasoned.
The wine pairing was the most deceiving. Half pours and we're charged when asking for more wine (noticed at the end when getting the bill) when most of the service took too long that we had to ask for second pours to enjoy it with the actual dish it's supposed to be paired with.
The dishes had a great presentation and my husband and I loved the micro greens/flowers on top on the dishes.
It seems like the restaurant is smoke friendly, if you want to smoke and spread second hand smoke to children, you're welcome to in the second section of the garden. They gladly moved us inside after we complained about it.
I think Erbaluigia still has a lot of work to do in terms of quality of service and policies they choose to enforce in order to provide excellent quality to get to the next level.
This restaurant makes you realize how great the dining experience we usually get and turns out we usually take them for granted when compared to a restaurant like Erbaluigia.
The service from our sommelier was great. We had high expectations for this restaurant but we feel cheated and will not recommend this restaurant to our friends, unfortunately...
Our bill was discounted by 7€, but I feel that they didn't really apologize and didn't own their mistakes. Their loss.