Mark D
Google
Worst lounge visit of my life...
I've never been to this location before, but have been to Escape Lounges at other airports. This one missed the mark!
From walking in the door, I wasn't greeted, there was no one there to greet me at the front desk and once the person who actually works the front desk noticed me, there was no sense of urgency to get me checked in or a sorry for the delay or really any proper greeting. Not that huge of a concern, as I am here to relax, eat some food, and drink a couple of drinks.
I peruse the buffet and note there are a few things that look OK, but nothing particularly appetizing and the cheese is pretty dried out.
I continue walking towards the bar and make a quick assessment of the drinks available. The refrigerators are pretty baren, so I opt for a traditional lager draft as it's the only draft in service. Unfortunately it turns out I couldn't get that drink either. Something was wrong with it. My only beer option was a canned IPA, so I simply pass. I found this completely unacceptable. Why was there no beer available except for these IPAs that most of us do not want to drink?
From the above my experience doesn't sound extremely terrible, but the whole place had a bad vibe to it. Like those working there didn't want you to be there and that combined with the amenities/supplies available, just left a really bad taste in my mouth.