Richard Grady
Google
A very odd experience overall. They handled our issue very well, and the main course was actually nice, albeit small portions, otherwise we’d score it lower.
Firstly, we popped in late afternoon to enquire about booking but we were told there was no availability at 7pm, so 7.30pm it was, we arrived to just 6 other people in the entire restaurant and advised we could take our pick from any of 3 available tables. So why 7pm wasn’t an option we don’t know.
A “Drumstick” Cocktail was ordered but we were then told the man who made the cocktails was starting in about 10 minutes, odd in itself and no other drink was offered in the meantime. Cocktail man arrived but we were told, quite abruptly, he couldn’t make a Drumstick Cocktail and we were presented with a much abridged cocktail list versus that available on their website. My wife opted for a Gin & Lemonade instead, which they managed to get wrong and serve with a tonic. Correcting the mistake a bottle of Sprite was plonked on the table instead. Then came the starters of Lamb Croquettes, which were in fact just fat, literally fat, wrapped in breadcrumbs. We sent these straight back. The bread was overdone slices of sourdough, but at least we got two each, good job really or we’d have left hungry.
The bill was presented with the starters removed and only one main meal charged, so the complaint was well handled, hence 3 stars versus one or two. But overall a very odd and unsatisfactory experience. We won’t be rushing back I’m afraid.