Ann T.
Yelp
Location: On the main bordering Little Italy. Street parking is available but metered. The closest subway is probably Beaubien and then it's a few minutes walk from there.
To be clear: This initial review is NOT about the products (or the vast variety) that are sold here. My review serves to highlight the complete lack of customer service that is (not) offered here. I went to État de Choc earlier today and the store was empty, except for the clerk who was working.
No greeting.
No smile.
No "Can I help you?" or "Are you looking for anything in particular?"
Or "Can I provide you with any information about the 100 types of chocolate we sell here?"
Considering the price range, I would expect, at the very least, a friendly greeting when I walk in and some guidance on the different varieties of chocolate that they offer. Thanks to the lousy service, I doubt I'll be returning, especially since I always receive exceptional service at Les Chocolats de Chloe and Lecavalier Petrone.