Rawan Shreim
Google
This used to be a go-to place for special occasions with my family, but I hadn’t been back since COVID. I decided to take my kids out for burgers, but unfortunately, the experience was disappointing.
The staff seemed overwhelmed, even though the restaurant wasn’t full. After some waiting, we were finally seated and given menus, but no kids’ menu. I assumed they didn’t have one until I asked—turns out they had simply forgotten to give it to me. I ordered two drinks and one water, but we were served three drinks. I had to call the waitress to fix it.
My son ordered a well-done burger, but when it arrived, it tasted burnt. Looking closer, the patty was raw inside and burnt outside. For a burger place, that was shocking. The waitress took it back and apologized, asking if we wanted a replacement, but my son did not want another. When I asked if we’d still be charged, she said no—but then immediately offered the check while the rest of us were still eating, which felt premature.
I had a Cobb salad with chicken, but the chicken was so overcooked it was hard to chew. The kids’ lemonades also tasted off, and neither of them could finish their drinks. To top it off, when the bill came, the extra drink (that we had returned) was still charged, so I had to correct the waitress again.
In short, the evening didn’t turn out as expected. The staff wasn’t particularly attentive or professional, the food quality was poor, and overall, it felt overpriced for what we got.