Eurostar

Comfortable & Convenient Eurostar Experience Eurostar is truly a great way to travel — fast, smooth, and very convenient. The seats were quite comfortable, making the journey relaxing from start to finish. I also really appreciated that they provide an app where you can easily check your booking and even reselect a better seat if available. Super user-friendly! Overall, a pleasant and hassle-free experience. Would definitely travel with Eurostar again.

The line for the new biometric scan is quite long and slow, so leave extra time. The departure lounge is always busy, but once aboard the train it's quite comfortable. The journey is relatively quick and we wizzed through the beautiful French countryside. The staff are always very friendly and helpful. I believe Eurostar is the best way to get to Europe.

The Eurostar Business Premier Lounge in Paris is a fantastic place to relax before boarding. The atmosphere is calm and elegant, with plenty of comfortable seating and a stylish design. The lounge is spacious, quiet, and perfect for working or unwinding. The staff were attentive and professional, and the overall experience made my journey feel smoother and more enjoyable. A great way to start any Eurostar trip!

The Eurostar is a brilliant way to travel from Paris to London. You must go through passport control before entering the platform and are required to check-in two hours before departure. In addition to passport control there is a security checkpoint and you are required to carry all of your luggage. The train compartments are comfortable, however the baggage areas fill up quickly so you will want to queue up early to ensure you are able to stow your luggage as you enter the train car. The cars are numbered on the outside to make it easier to find your seat assignment. The train has two cafe cars where you can purchase sandwiches, snacks, soft drinks, and alcohol. You can also purchase the London public transportation Oyster Card that is used on buses and underground tube trains. The journey from Paris to London takes about two and half hours. The picturesque countryside speeds past as the Eurostar travels at speeds of 298 kph (185 mph). The ride is very smooth; the only downside was riding backwards the entire journey. Apparently there is no way to turn the engines around at the terminal. Other than seeing the countryside pass by in reverse the Eurostar provided a pleasant way to travel between France and England.

What a pleasant experience taking the Eurostar to Brussels. Train is efficient, interior is clean & well maintained. Staff is helpful and organized. The booking system was also quite easy using the app. If travellers book in advance they can score great deals & savings on ticket prices making travel across Europe comfortably affordable.

Absolutely exceptional customer service received by the duty manager Selin at Paris station where she went well and truly above and beyond the definition of exceptional customer service and placing the customer at the centre of everything that they do. This included she volunteering to assist me carrying a 30 kg bicycle bag from their office directly through customs and to the train carriage which was approximately a 10 minute walk for both of us. Her customer service focus dedication and professionalism needs to not only be acknowledged by the company but also used as an example in all future customer service training whereby she clearly demonstrates that she doesn’t simply use Marketing slogans such as we put the customer at the centre of all that we do or similar her actions prove that she actually lives those core values

Comfortable fast easy ride. Well worth the experience for train lovers. I would recommend spending $50 extra for leg space and food service. We were held up due to fatality on train but staff kept us informed of delay. Not their fault these things happen.

Service on the train itself was fantastic. We took a return trip to Paris from London. Purchased a few days out and I’m sure if we made our mind up earlier tickets would have been cheeper. Paid $700aud but I think economy would have been considerably cheaper. The only criticism I have is the ridiculously busy waiting area with poor amount of seating and quite dirty.