Eurostars Los Agustinos

Our 3 night stay at Eurostar Los Augustinos was mediocre at best. On the positive side: 1. The room size was generous 2. The bed was comfortable |3. The room was quiet 4. The front desk staff was pleasant and helpful. 5. Breakfast was good. Unfortunately, none of this could outweigh the depressing, dismal condition of the carpet in our room and the furnishings in the interior Courtyard. I cannot speak to rooms other than ours (Room # 205). My opinion is that it should never be used again until it has been renovated. I should also mention that contacting the hotel months in advance of our arrival, in order to correct a mistake made thru the booking agent was unacceptably complicated. My best advice would be to stay in Briones and take a taxi (or bicycle) intro Haro to visit the tasting rooms.

For a 4 star hotel, it didn’t quite hit the mark for me. Since it’s an older building, walls are quite thin and we heard noise throughout the night. The shower water pressure was also really struggling. Location is fantastic though so if you’re visiting just to go to wineries in Barrio de la Estación, all are quite close.

This was a good quality 4 star, if slightly old fashioned in terms of the rooms, but everything was spotless. Only thing missing was a kettle and water. Thanks for a nice stay

A stunning building in a great location near shops and restaurants so that’s the good news. The hotel itself is in need of an upgrade. The carpets are tired, the decor dated, wires hanging out of the ceiling, broken ceiling tiles. Service is poor, the bar is closed during the day and even getting some water is near impossible. The aircon is so old it’s completely ineffective (not great when it’s 32’C outside! Parking, if you can get it, is expensive. All in all it is time this place was refurbished.

Unique setting. Beautiful building. Dinner was pricey, but our waiter Chus was fantastic. He deserves a raise:)

Comfortable room in an amazing building. Great location - lots of wineries easily walkable! ||Staff friendly, especially in offering us an alternative room as we had booked a double and ended up in a twin. ||Beds were comfy but on the whole it needs a bit of tlc. Had to be very careful getting in/out of shower as the bidet is in the way. ||Courtyard area is amazing and food looked good though we ate out.

we visited for a single night en route from Salamanca to San Sebastian. We booked this hotel because, on paper, it looked to be the best hotel in Haro. |We were very disappointed! As two couple we had booked 2 double rooms on-line direct with the hotel. The room we were shown to smelt strongly of cigarette smoke and the light was supported by its shade on the wall. as soon as we tried to adjust the shade, the fitting fell off. We asked for another room and were offered the room with two single beds that our friends had just rejected! We were told the only other room was a room with two single beds together and so we took it. This room smelt of stale cabbage. we had prepaid (including breakfast) so checking out wasn't an option. The smell was so bad that as we were unpacking my wife left the door open the receptionist passed showing another couple to the room and asked what the problem was. She recognised the problem!|We blocked all the plug holes and drains to try and stop the smell. The receptionist was sympathetic but said there was nothing she could do. There would be no manager until 10 am the next morning by which time we would have checked out. She said she would have given us a free breakfast but we had already paid for it. I asked for the manager to email me regarding our issues but still waiting. We were given a bottle of cava s=as some kind of compensation but ideally we would have stayed somewhere else.|The hotel is a pretty soulless building which for an ex-convent is going some!

Friendly staff lovely building and nice rooms, happy to recommend