Evergreen 9 Mile

We have lived in 2 apartment homes besides this one and we can say that the quality is not worth the price they ask. I think the company Pegasus takes advantage of that because this is a military town, so they don’t care. The good: Location 2 pools Nice front office Some good staff Gated (not secure though) Large kitchens Open floor plans Nice porches Includes washer and dryer in unit The bad: Pools are dirty Inappropriate clothing at pools and patios Fire pit DOSENT work Dog park is discussing and you can’t use it if you care about your dogs paws or health Dog wash station is always dirty and stinky Vacuum at car wash never works good Elevators are unsanitary Bike storage is too small ( you can easily get injured) Mail room is unsecured ( all day) Equipment in gym ( treadmills and tow machine) not working People smoke on there porches Many at least 4 aggressive breeds and they have shown aggression The vanities in our unit are backwards so you can’t open the drawers with the door open On property storage to expense Dogs barking all the time on porches unattended I could keep going but I’m just over it I’ve contacted corporate like 4 times in 5 months we have been here since 6/2024 Here’s what I asked , can you please make this place sanitary, and put up cameras so you can fine the people who never pick up there poo, can you please fix the gym equipment and clean the gym and bathrooms can you please clean the dog park before you have a lawsuit from someone can you please fix the AC can you please fix the gym equipment’s that doesn’t work can you please, and on and on and on. So I can say I like the staff but this is not the Dimond you think it is at first glance. Looks can be deciving. I emailed corporate and asked for compensation for me as a resident having to reach out to them multiple times regarding issues that were not being taken care of, they said “ unfortunately we can do that”. Yes they can but they are greedy company and they do not care about customer service so if you move in here know that the maintenance guy is awesome he will be there for you when you need it and the grounds keeper they finally hired is great. Don’t count on anything else. These photos are over a few months some with grounds keeper and most without. I think everyone can say they wouldn’t pay $1865.00 in rent unless they had some great amenities, well if you can utilize them. I’d live here for $1400.00-1500.00 but paying what we pay each month we shouldnt have to call corporate.

My teenage son lived at Evergreen in a 2B2B for Spring 2025 semester while attending UWF. This is one of the only apartment complexes in Pensacola we could find that doesn't have carpet. If you have allergies, this is the place. It is well-kept and clean. The maintenance people respond immediately. I love that the washers and dryers are already in the apartments so we didn't have to buy/move those. Vallet trash is also standard. It can be a task to get a representative on the phone; this doesn't matter if you live there and handle business in person, but may matter if you live elsewhere and are trying to contact someone for your kid. I even got text reminders for rent, which was extremely convenient. My son moved out after only one semester, and we had no issues inacting the early termination portion of the contract. The people that work at Evergreen are extremely friendly and helpful. We will place another child there in the future if needed!

I absolutely love this apartment complex. I stayed in a 2B2B about two years ago. Unfortunately I had to leave due to getting extra roomate with no available 3B3B. The staff were very kind and communicative. I loved the amenities provided. It was very modern and they always had events going on at the clubhouse. The community was very nice. I absolutely love the maintenance team, came quick and efficiently. These are by far the best apartments in Pensacola FL, especially the price. I would not waste time in applying to this complex. Would 100 percent come back!

The community is very quiet and it feels safe. The office staff are some of the most friendly, helpful and professional people I have come across. The amenities at the apartment are absolutely amazing. The pool and the gym are the best. You definitely want to live here!

This is the best apartment I have ever lived at. The staff is great and very responsive. After my application process went through I pretty much showed up with a U-Haul completely unprepared after driving cross country and had a lease and keys within 25 minutes. Whenever I’ve had a service issue with the apartment i always get a response same day and the problem is always fixed within 24 hours The staff always makes sure there’s at least one weekly event whether it be food trucks, 30% off on local takeout, wine socials, etc. Legit only issue I’ve ever had is someone not picking up their dog poop and some people not cleaning up the grill after using it which are so minimal and I’ve never actually reported and if I did I bet they’d have a solution almost instantly

Absolutely beautiful facility! The staff are wonderful and the common areas are breathtaking! It really does feel like living in a resort with the incredible two pools and two story gym! Every building has elevators which makes moving a breeze. You will love living here!!

Have zero complaints. The staff is great. Good vibes and good people. Some places have been stuffy so to speak and fake friendly. People here are AUTHENTIC - and that is RARE! The grounds are kept. The landscaping is meticulous. The dog park is the cleanest out of all the places I have been. The fact that they shut it down for a deep cleaning is AMAZING! Thank you! Thank you! Also - as many dogs that live here- I’m amazed at how quiet it is and animals well behaved. Neighbors are respectful. Residents respect others from what I’ve seen. There are so many events going on. Food trucks, gatherings, ETC. For a place this large you don’t hear kids screaming or loud music. I literally cannot hear my neighbors. “Love ya whoever you are but so glad I can’t hear ya!” 🤣 I love it here while I look for a home and if I had to rent longer- I shock myself to say- I would totally stay

I am absolutely amazed by the incredible features of this apartment complex. From the friendly & welcoming staff to the numerous amenities and beautiful architecture, including the pools and interior, this place is perfect! Feels like home. 🏡 ✨

There is a love hate real relationship here. The people working here, pretty great actually and now that they have a grounds keeper the area is much cleaner. Unfortunately Pegasus the company who owns Evergreen 9mile is a money hungry 100% profit company with really bad customer service and the men working for them, well they aren't as nice and they definitely don't have any attention to detail skills. They put the wrong vanity in the apartment we're in the drawers should be on the opposite side where the door doesn't run into them. They have issues with the porches not being level, the outside porch ceilings have holes in them. The grounds here were ok when we moved in but then we started no notice peoples dogs were getting sick from the tuff dog park, animals paws were getting burnt from there not being a shade, the bathrooms were nasty and never cleaned the gym was and is always dirty, the equipment in the gym ( most needed items) aren't working, there is dog poo everywhere , no camaras, and the car wash , well the vacuum doesn't actually do any good. So basically for 1900.00 a month you are paying for what a 1300.00 apartment complex would give you. Inappropriate bathing suits at pools, with lots of drinking and loud music, people having large parties each weekend. The list goes on. I need to say that the front desk staff Kira and Brooke and the new grounds keep and maintenance man are great. They are kind and do their best. Here's photos of all the time we have been here, I am posting this because we gave corporate a chance to make things right with us, and they declined to compensate anything. So I feel you should know Pegasus is not a good company cause if they really cared about apartment living, they wouldn't set themselves up for failure. But they know because this area is majority military that they can do whatever and get away with it, so they do.

When you look up polished poop everygreen pops up. Pros: the staff is great christian rented my apartment back in February he was truely outstanding, his customer service I wish there were more people in this world like him. The Chris in maintenance is top of the line, fixed everything that you ask him, is also kind, funny, and relatable. There was this weird blond chick that used to work in the front, she gave me the creeps and honestly I didn't like to go to the club house cuz of her BUT she doesn't work at this location and it's now Brooke, her customer service skills are also out of this world. She's always there to help! This is the end of the good things I have to say... Cons: The ownership here needs to get the construction under control. EVERYTHING IS LATE. I Pay full rent but the workout area, dog park, and main pool are not available. When I moved in (February) they said the gym/pool would be open by May, and I had hoped cuz there were posted signs about the big opening.... LIES LIES LIES they are still closed. There's one weird a$$ pool that whoever designed it should be feel like garbage, and it's way to small for the amount of people who are HOT cuz we live in Florida. I feel like I've had my hard earned money stolen from me. Pegasus Apartments please actually respect the people who are paying A LOT of there hard earned money to leave here. Personally if I can't swim during the 4th of July I'm moving out of this scam and never living in a apartment owned by Pegasus.

The ladies in the office are amazing. Great place to live and very accommodating. Super close to so many nice things and an overall amazing experience to live here!

Great property to live at I've been here over a year and have loved it the pools are fantastic the gym is nice and there's even a little doggy spa to wash your pups office staff is great and maintainence is the best I've had 100% recommend

Two stars only because of Christian! My husband and I complained about our neighbor upstairs being loud while walking MULTIPLE TIMES. They took over a MONTH to do something about it. When they did, they only checked the isolation of ceilings and did NOTHING about it. My husband and I moved out and were hoping to get at least some type of discount since we had to break the lease and pay a RIDICULOUS amount of money, but no. We got nothing. Do not live here if you want a peaceful place to call home.

The apartments are nice, but when it comes to extremely rude upstairs neighbors, the front office will do nothing. We are used to regular foot traffic as my husband and I have lived in apartments for a long time. This is not regular foot traffic. At hours like 2 and 3 am, the people above us are stomping on the floor and slamming doors. It's so loud that it scares my infant son awake. I've made a few complaints and not only has nothing happened, the noise has gotten worse.

Evergreen at 9 Mile is the nest apartment complex I have ever lived. The neighbors are friendly and there are a lot of young families and many very sweet retired people here. It's a great mix of people and no drama. The people who work in the leasing office are so wonderful and always make you feel welcome. My 10 month old daughter loves to go visit the leasing office staff every day on our walks so she can show off to them, and they are amazing with her. I highly recommend this place. It's the first apartment I've ever lived in where I felt completely at home in my own unit and the complex as a whole! Just to make this place even better, there are TWO amazing pools, 6 grills, and a great gym with a kids' room for your children to play while mommy gets her workout in! I couldn't have asked for a better place to live!

Noisy neighbors that don't allow you to enjoy your home that you pay an arm and a leg for. Having to pay for a lawyer just to get peace at an apartment I pay money for is absurd. Management brushes it off as if it is normal. Constant banging all day, every single day. You can't even watch tv or read a book. It's a great thing I recorded all the noise and kept emails.

decent living, the maintenance is very friendly and fast. This has been the best apartment I've lived in.