Steve H.
Yelp
Don't go here if you're in a hurry, 'cause NOBODY in this place seems to have a sense of urgency ! I went in for the first time today, based on looking at their menu online. There were a lot of things that I thought I'd like, so I gave them a try. First of all, it's one of those "Order Here" stand in line places (like a Subway). There were three people ahead of me in line. I got in line at 11:42, and it took me 13 minutes to get to the point where I could place my order - that's a LONG time to wait in line. I placed my order (a sandwich and a cup of soup), and waited over 15 minutes for it to come out. It was supposed to be a "hot" sandwich, but by the time I got it, it was cold. The (tomato) soup was hot, but not very tasty - I only had a couple of bites, and left the rest to go to waste.
In terms of atmosphere, it was loud and hectic, which are not words normally associated with with the term "lounge". There were a lot of loud people in there, and the architecture of the place is like an echo chamber. There were small children running around unattended, which NOT the fault of the establishment, but gives you a feel for the type of patrons this place attracts. There were seven kids (yes, I counted) chasing each other around and running into the furniture, and one kid sitting under an empty table crying (where were his parents ?!?). I felt like I was in Chucky Cheese's. It was totally nerve-racking.
The bottom line for me: I gave it a try, and that's it for me. I will not be going back to this place, ever !