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You know when you don't want to tell anyone about an especially nice stay so it stays reasonably priced and not too crowded? I was already prepared to be impressed at my second Explora Hotel after Rapa Nui, but the overall experience curated by Diego and his team surpassed expectation. This specific hotel supplies outstanding value while welcoming adventurers of all abilities including couples, serious hikers, and families. The all-inclusive concept allows each traveler to meet with a staff guide each evening to personalize their trip for the next day while enjoying meals designed by top world Chef Virgilio Martínez along with delicious local specialties and special events like telescopic stargazing and evening dance shows. Lactose free, pescatarian, gluten free? They will say "everything is possible." The rooms are clean and comfortable but idea is breathtaking nature, good food, and relaxed living creates luxury, not in-your-face Ritz Carlton extravagance here. Guest experience manager Luis maintains a strong culture of service where all team members are truly interested in creating your best stay. If you go, prepared to be awed by the incredibly varied natural settings, world wonders, and the many artfully selected excursions that always seem to have little unexpected surprises along the way (nb: most are about an hour away each day in a van, totally worth it, though). They will facilitate you taking a day trip to see Machu Picchu in a seamless way from here and it was good that we added on time in Cusco to adapt to the elevation for a day or two before. Be sure to include enough days at Explora for the many varied morning, afternoon and all-day activities and excellent spa. Their in-hotel shop is thoughtful and well priced for gifts and hiking supplies you may have forgotten and laundry was not outrageously priced. There are too many notable staff members to give a look out for but some include outstanding guide Darwin, waiter (Diego) Armando, Rodrigo at the front desk, and so many others who went out of their way to improve our stay in a meaningful way from management, guides, excursion drivers to housekeeping, just naming a few to look out for in no particular order- Josway, DJ, Lucito, JJ, David, Julio Caesar, Wilma, Moises, Anghel, Percy, Sandra, Claudia, Alessandra, Flavio, Clayton, Nelson, Leo. All my trips should be so enjoyable and I look forward to returning.