Morgan S.
Google
SCAM - Charging my account $40 well over 30 days after I once (unfortunately) stopped here and fell for the "brushless" sign and bought a one-time car wash.
I was highly dissatisfied with their extremely low quality car wash, which I did not think was "brushless".
I stepped inside to try to inform the cashier that I didn't think the car was had been brushless and yet it says brushless on the front of the location. My comment was a customer service comment, and delivered in that tone. The cashier responded in Spanish, as though she didn't understand me at all. I asked her if she did not speak English, and again she spoke to me only in Spanish. OK, I recognize this type of treatment and, obviously, customer service is not even an afterthought, so I simply left.
I took no further action except I did come to the Google reviews to see if any others had a bad experience with the carwash, and I saw that other did. I didn't leave a review at that time, as I only had been once and didn't plan to go again and didn't feel compelled to leave a review.
However, now, as I am reviewing my credit card statement, I see that they have hit me with a separate charge of $40 quite a while after I stopped there one time.
It appears they have tried to hit me for some kind of monthly wash club charge, which I didn't sign up for.
That is a brazen act of theft and fraud.
I would absolutely AVOID ever buying anything else here, ever, and I will never stop here again.
I only stopped here one time (and it was my last time anyway due to their behavior) but this place is a horrible scam where you unsuspectingly stop once (without seeing the google reviews first), and they try to rip you off over a month later with a fraudulent charge, and no doubt one every month after that until you catch it on your CC statement. Then their fraudulent conduct forces you to spend your time disputing their fraudulent credit card charges.
What an awful scam that is.