Dorrie T.
Yelp
Wish I could say this was a stellar review for the so-called famous chicken spot, but once again, Ezell's got my order wrong...
As I say that, I know I have to share what was ordered, or at least missing, but let's talk about a few other things first... service will always go a LONG way when smiles or friendly behind the counter are included... the warmth of the front counter was tepid at best... it'd be different if they were super busy, but no...
I asked to use the restroom AFTER ordering and was told in clipped tones where to find the door code... restroom was clean, thankfully! As was everything in the place...
I watched as a few orders were put out, one table, the rest to go... lots of to go, but no one checked their orders before leaving so I thought ok I will take the que and not stand there to open all the boxes to make sure all I'd ordered was included... my bad!
I don't live near this location, but happen to have business fairly often at the nearby Mailbox West (they're AWESOME!)... I figured I'd try this again, 1st time at this location, let's see what happens and if THIS location can salvage my view from the Tacoma location... nope!
They totally missed 3pcs of chicken and got the sides, but not the chicken. They got the 2 orders of gizzards, one spicy, one original, but I've honestly never had gizzards so bland in my life... I ordered 2pc chicken original, which was partially included since there were 2pcs spicy, but not 3pcs... the best part of the meal for me, since I gave everything else I ordered to my family to share was... the cobbler bowl... honorable mention for the roll, which had more flavor than the gizzards!
Will I go back? Maybe... but you can bet I'll be checking my order before I leave to make SURE everything is included!