Ezell's Famous Chicken

6.5/10. There are things that brought it up to a 6.5 from me. Initially it was a 5. Vanessa and her great attitude and service raised it up, the fact they had a paper towel stand at the table, and the fries. Fries were good, but nothing crazy. The chicken was alright, again nothing crazy. Fries portion was good, I feel like the chicken portion was not. Overall I paid 17.49 for that food. My main grip was the portions of the chicken. Other than that the foods fine. Tdle sentence is a bit pricy, nothing special but still alright, great service.

Fresh southern inspired meals. I would compare this place to KFC as far as the menu items. Ezell's food never disappoints, meals made fresh when you order. They don't make up huge batches of chicken and leave them under the burner all day (like other similar places.) This place was even featured in a television show with an excellent review from a famous food critic. Staff is always courteous and they work efficiently to expedite orders. Well done!

I ordered delivery....I was pleasantly surprised. We're do tired of KFC so I decided to try ezells. I've never tasted such great fried chicken!!! We loved it. The rolls and sides were pretty good too. Im happy to know that good fried chicken is less than a mile from home. Thank you

I recently revisited Ezell's and was pleasantly surprised by the significant improvement in both customer service and food quality. The location was conveniently placed for a quick stop while driving through Tacoma. As soon as I walked in, I was greeted warmly by the friendly staff. The place is a bit smaller compared to other locations. The food tasted great as any other Ezell’s location

Didn’t realize this place had opened again. Ordered to go today. The chicken was hot and fresh and so were the fries. Thank you for serving hot fresh food. I recommend ordering spicy. It’s not spicy it just has a nice flavor/seasoning to it.

I wanted to like Ezells so badly. I went 2 times within a week just to make sure my taste buds weren't deceiving me. Service is just as bad as the baked beans and fries. The chicken is just OKAY, it's not bad it's just okay. I can appreciate that it's hot and fresh but it taste like old grease and lacking in key flavors. I came back to try the tenders. I placed an online order but had to wait an extra 15 mins after the quoted time. The tenders taste like old grease. The price of the food does not match the product. The only good thing is the roll and I can't even confidently say that because the first time I came, the roll was OKAY and the second time the roll was AWESOME. Come here if you like chicken served with a side of attitude. If you're reading this follow @eatwithjustinm on TikTok YouTube & IG for all the hot spots in WA

Chicken was good, but they ran out of regular. Had to either choose to take the spicy or wait a half hour for regular. The sides are pretty good, too. It's not a bad choice if you want some quick fried chicken. It's much better than KFC.

I ordered three chicken tenders from the counter, not the app. I waited at least 10 to 12 minutes to get my order. And when I got it it wasn't even that hot. It wouldn't have been hard to just take care of my order quickly since I was there waiting.

Today was my first time ordering online for take out. The process was super easy. I did end up waiting a few minutes inside for my order but they were quite busy and it wasn't a big deal. Sad to say, I took no pictures. Once I sat down to eat, I basically inhaled it. I ordered the spicy chicken tenders combo which came with a roll and I ordered the mashed potatoes and gravy. The chicken tenders were crisp and had a nice heat to it. Not too spicy. The roll is consistently so good. One never feels like enough but I know if I order an extra it wouldn't leave me with that wanting more feel. This time was the first time I've ever tried the mashed potatoes and gravy. I really enjoyed it to the point where it's my new favorite side. The potato was creamy and smooth with the perfect amount of gravy. I thoroughly enjoyed how there was black pepper in the potatoes.

Service was not reflective of actually acknowledging me as I entered. Staff was too busy " playing " with one another and checking their phone. I was disappointed that others might experience similar experiences. Food ( #1/2 gizzards) were nearly impossible to chew. Tough and batter was under seasoned. Food was not warm though I had waited inside the store for it to be completed. I will never consider going there again. This was the Federal Way store. I didn't notice the address until after completing this review. Please repost it at the correct location.

I am so happy that I gave this location another chance to impress me. Since my last visit three years ago, a lot has changed. This location has gone through a management change. Furthermore, the service has dramatically improved. The service is focused on the needs of the customer. The food is now fresh, tasty, and hot. The fried chicken tasted like it was homemade. Clearly they have devoted themselves to following the original recipes of the founder. The ambiance consists of cleanliness even in the restroom. If you have not been to this location, or if you have not visited for a while, I recommend you do so. The new direction is refreshingly good and the food is too!

chicken has no flavor what so ever and price was exorbitant for 4 pieces of chicken. Ordered side of fries and those were just Wilco crinkle cut fries that were bland also. Will never waste my money here again

3 stars is an absolute BS rating for this fast food chicken...food is amazing. Try it...I recommend the spicy and rolls It is fast food...remember that KFC like during your review

I came in back in February 2022, the food is so freaking food. The service is quick and friendly. Definitely recommend.

Slow service waited 25+ minutes for 1 order of a 1lb of chicken strips Mac and cheese and mashed potatoes. Chicken breading was extremely bland like it wasn't even seasoned also not very most, Mac and cheese was very average not anything good though and mashed potatoes were straight up gross, expensive poor service and mediocre at best food. I would not suggest this place if you want good chicken go to buddys chicken and waffles in Tacoma!

Loved the 8 piece chicken and the coleslaw. Friendly service, food ready on time and a clean store.

Normally we Love Ezell's. We have an Ezell's night at least 3-4 nights every month. Historically, service and food is great. However, tonight they dropped the ball. We ordered original chicken but we were given spicy, and over cooked chicken instead. I didn't discover the problem until I got home 30-min later on Fox Island. This sort of mixup is happening more and more often lately. As I said, we love Ezell's, but I will think twice before I make the one hour round trip in the future.

Top notch fried chicken. The color is just right and the crisp is to die for. The actual meat is juicy ( I ordered dark meat). I felt like the dinner roll was just right- dense yet airy, very soft and flavorful. I got the side of baked beans (quite sweet but delicious) and the coleslaw which is also good but I'm tempted to pepper it. I came in with a mobile order on a Sunday night and waited longer than expected but no worries- worth it! The dining room is small and probably only seats 6-8 groups.

Really great food, get the spicy chicken, it's not actually spicy just well seasoned. I love their rolls too, I could eat a dozen of them eazy. Prices are reasonable too, they are significantly less the other chicken places and you get way more food. My only issue is service is often kinda slow, it's not unreasonable tho so it isn't the biggest deal. It won't stop me from getting amazing chicken.

4 chicken pieces. Took 30 minutes when the cashier said it would be right up. . Maybe it's better to have it delivered. Then you'll know it's going to take some time. When I heard them calling out number 21 when my order was number 99. That's when I walk back up to cancel my order. And to think I always tip once I get my food at 50% of what I buy. Terrible service and employee seem to be entitled Good thing he doesn't work for me. He would be washing dishes so the know the meaning of customer care.. if you look at the video he seem like he doesn't care about this establishment Be to call in the orders. You'll definitely know when it's ready for pick up. Management you can contact me on here. Good thing your federal way store only took 3 minutes for my family order

Not bad but not overwhelming either. We tried this place on a recommendation while we visited Seattle. The chicken was pretty good. So was the mac and cheese. The staff was really friendly but it took a minute to get our order out. The rolls were really good.

I made the mistake of coming back here. Haven't been here in quite some time (I had forgotten why). The chicken is not bad (very crispy. Very juicy). It's just, COMPLETELY UNSEASONED!! Got the Macaroni and cheese (taste old. Dry). For the price of they charging me ($26 for 3piece tenders, two sides, and a Breast), this was a $10 meal. Not $26. I could have went to Southern Kitchen. The service was very good though.

Everyone suggested I eat here when I moved here. I'm assuming this used to be a great place for chicken. I unfortunately am not a fan. It was over cooked, overpriced, and sides were bland. I only enjoy the bread. The strips are the better option for chicken. I've tried two locations and it's been the same. Service was cool and the inside feels like any other fastfood.

The second you walk into this restaurant the first thing you notice is how good it smells inside. The fried chicken is so juicy on the inside and crispy on the outside. Definitely better tasting than KFC and Popeyes. The mac n cheese had great cheese pull. What really sets them apart aside from their chicken is their fresh rolls. They're so soft and warm and have a thin sweet buttery glaze on them. The perfect addition to the meal. The young lady that took my order was soft spoken and polite. They were out of potato salad so I was a bit bummed about that but the chicken, rolls and Mac n cheese made up for that. This location is 1 block away from St. Joseph's hospital and is located in a small shopping center with its own parking lot. I wish we had an Ezell's closer to my home.

Very good food, ambiance and atmosphere. The location is convenient and accessible. I'm going to hit it up in the evening as I tried it initially for lunch.

A long- standing neighborhood favorite, but it's a mite hard to understand why. I stopped in for lunch today and ordered three chicken tenders with a roll and cole slaw - a combo which came to $14.20. (The card device encouraged a tip, but the bland and emotionless young woman behind the counter had done nothing to earn one.) Ten minutes later, my order is ready in a bag, as I had not been asked if it was to be to go or in-house. The chicken was tasty but, in total, might have equaled a single chicken breast, the roll was apparently home baked, but no butter was offered. The slaw was wet and boring, aside from a hint of horseradish. I received no fork, so I had to ask for one from another counterperson who seemed annoyed to have to give it to me. The staff apparently gets along well with each other because the loud chatter never stops but this customer got the absolute minimum attention or assistance. Next time I'd like chicken, I'm going elsewhere. Disappointing.

It needs to be cleaner, warmer, more welcoming and better quality chicken with larger portions. Very over priced and disappointing.

This place can be packed during the lunch or dinner hours. Once you get your order placed the wait is pretty good. Good food especially their fresh baked rolls.

Usually love going to this location and food is always great. However, today my husband and I ordered spicy chicken tenders and we received original. No problem, walked food back to ask for spicy and Tara the cook came up hostile and rude saying she cooked it and knows it spicy without looking at food. Very unprofessional and seemed ready to pick a fight instead of helping us out. Vani who was working the front register was so nice and sweet and apologized for the cooks reaction. She shouldn't have to apologize for anyone. She had great customer service. Probably won't come back to location.

Stopped in from outta town. Told the guy at the counter I had never eaten here before. He said, "well welcome in." He was nice. I took my tenders and potato salad to go. It was really good.

First visit, not good... Chicken look & smell burnt, Mac & cheese dry, corn taste & look like can corn (very soupy) chicken strips were tasteless, mash potatoes & gravy should be called gravy with a small scoop of potatoes, okra was half batted but roll was good. also charged 8 cent for a bag although we dined in... not optional. Hidden-Valley Ranch to go cup for dipping sauce. Floor very sticky & dirty otherwise clean. Customer service was good... I think it was the manger on duty. All other staff were nice & professional.

It's hard to find chicken places these days, you have to look at a gas station or a grocery store. As one of the last true chicken joints in the area, I think Ezell's does a fantastic job. The chicken pieces are recognizable, appropriately sized, not greasy, it's well seasoned and tastes like chicken. I'm pretty particular about my sides and for me at least the beans and the Mac and cheese had great flavor and were prepared well.

Driest/blandest chicken I've ever eaten and I lived with a European family for over a decade... Smh Ezell should go on head and rename the restaurant (if you can call it that) to Kylez. On a good note they quickly made my order. Was only 4 people dining at 5pm (dinner rush) I definitely should have taking that as a warning sign.

Great chicken, excellent sides, wonderful service. It's nice to get food from people who seem to really care about what you've ordered, and want to make your stop a positive experience. Warm and friendly service plus delicious food.

Arg. If I would have wrote a review on my first visit two months ago it would have been 5 stars. However my visit last week would have been 0 stars. Previously visit service was fantastic, food was served fast, food was hot, food was moist, and delicious. Perfect chicken. This visit service was fantastic, food was served fast, food was hot, food was dry as heck. Almost like it was under a heat lamp for hours. I don't understand it as the place was busy and they were pushing out a lot of food. In hindsight everyone in front of me were orders pounds of tenders so maybe that stack of chicken was sitting there for a bit. I will try it again as I love fried chicken, but the last order was half eaten.

We are originally from Atlanta Georgia and haven't found any place that knows how to fry chicken right. Ezell's chicken is crispy at tender and not too salty, which I love! The fried chicken tenders were varied in size from regular to really giant pieces. I was almost worried that it wouldn't be cooked through. It was cooked perfectly. We also tried their fried okra, which really hit the spot! Thank you so much. We love Ezell's now. We will be back!

I ordered 3 piece chicken tenders; the chicken was delicious but I think the price was high. Ten dollars and some change seems high for 3 pc tenders with no sides/drinks.

Work at the local hospitals, Been going to this Ezell's for years, never had any issues. Lately it takes me up to thirty or more minutes to get food, and even then it tastes rushed and underdone. I always love to support a local business but falling standards and poor customer service make that more and more difficult. Hope it improves.

I have heard so many great things about Ezell's chicken. My husband and I finally went to the Tacoma location. I was so bummed. The chicken looked great, good color, crisp, but, no flavor. My husband thigh was so overcooked it was dry as a bone. Mac and cheese. Blah. Over all totally underwhelmed. We didn't even eat our meal. Mashed potatoes and gravy were very good. Nancy

Went on recommendation of a co-worker in between appointments nearby. Location a bit sketchy so I'm glad my husband was able to accompany. It's an order at the counter sort of place. The young person taking our order polite and helpful. They seemed to be out of a few items which was odd given the time of day. All that aside the food was great! I had spicy chicken strips, he had original. Happy to report no weird meat pieces; flavorful and fresh. The bbq ranch sauce complimented the spice just right. Rolls were soft. Would like to try some of the other standard sides: can't go wrong with macaroni and cheese or coleslaw!

We always get Ezell's when we visit family in Tacoma. Erica made our day this trip. I placed a very large family order with items like okra that them cook to order. This gave me time to watch Erica interact with a multitude of customers during the height of dinner rush. What a joy. When my order was ready, she carried half of the load to my car for me. Great food and sterling service. Peach cobbler made the mea. Thanks, Erica.

what a rip off! the worlds smallest tenders for $10. they literally looked like fried shrimp. I get that things are more expensive these days but when the employees look like they are taking piles of food outside to whomever... Buyer beware at least they tasted good, the three bites they were....

Sign says open at ten thirty. Internet says open at ten thirty. Door was locked until eleven o'clock. I can see three employees in there-I've watched 6 customers leave. Four customers are toughing it out. Three of the four were door dash. I was the first customer in the door, the last one out. I ordered first and paid first-they fulfilled the door dash orders first. Best chicken in town doesn't do anything if they don't do right. Review lost it all when ten minutes later I didn't have any utensils to eat baked beans or mashed potatoes with not napkins to wipe my face or hands. Really? . I love relaxing lunch in the park. Not today. Never again!

We ordered Ezell's from Door Dash to our hotel room and it was delivered on time. The chicken was ok. We had the corn and mashed potatoes as our sides, and they were ok too. The rolls were dry and burnt. Kinda surprising ... did no one see these rolls before putting them in the box? I know they can do better, maybe just had an off night.

I used to like this place, but lately they've been very inconsistent. I keep giving them chances and keep being disappointed. There's always something wrong with my order and inconsistent food quality. Most recently, they sent me a dinner roll and chicken that was nearly burned. My patience has run out and I won't be ordering from them again.

How disappointing. I ordered the chicken gizzards from Ezell's because they did not have the chicken liver. I ordered a half a pound of gizzards and I should have known that something was wrong because it feel like I was just carrying are in the bag and when I get home what do I find but about eight pieces I've gathered that does not wear a half a pound I waited on my scale at home. This is the second time that this has happened I will not ever order from there again nor will I recommend it to anybody actually I will do the opposite and tell everyone not to go to this place this food that I received is not worth over $10 that I paid for it. You should be ashamed of yourselves over there at Ezell's on MLK. UPDATE: Ezells chicken said that they wanted to resolve the issue so they agreed to send me out a gift card that I have yet to receive I don't think it's coming. Shame on you AGAIN EZELLS !!

OMG... Finally! I'm super happy to find this place in Tacoma! Hits all my cravings with down home goodness and peach cobbler too!! YAAASSSS! Being from Vegas, we've been looking for a place to go...

This used to be my favorite place for fried chicken but it has gone to hell lately. I gave them a second chance last night and was really disappointed. I ordered a 3 piece meal, all dark, spicy, with two sides through door-dash. I got two pieces of dried out white, and one dried out thigh. I only received one side. I'm sad to see this place go so far down hill.

I visit Ezell's on a pretty regular basis. It's one of my go-tos when I don't want to think about what's for dinner but still want to be fairly happy with what I eat. I actually really love their spicy chicken. I find the regular spice blend bland, but will eat it in a pinch with some hot sauce. Their most popular ask is for spicy/ dark pieces and on busier times like Friday night or weekends, an order for spicy/dark can really delay your meal. I've really appreciated that when the delay is looking bleak, one of the staff will let me know and give me compromising options for faster food. That place gets popular and those staff members stay busy. They may be curt sometimes, but there's a lot going on. I love the baked beans, but I bet most people will find them too sweet. I really wish they had okra listed as a side instead of buying it by the 1/2 lb. It IS good okra though. The actual dining area is real small. I wouldn't depend on it. Most tables are for 2 people and there's maybe a half a dozen tables.

Just moved to Tacoma and tried out Ezell's based on a recommendation. We wanted a good cheat meal and this is what was suggested. We were not disappointed! The chicken here is awesome. Tried both the regular and spicy. Both very good. Added fried okra (always love to see this on a menu), Mac and cheese, corn, and potato salad. It was all very tasty. Clearly made on site and recently. Now, there were a lot of complainers there: Didn't want to wait outside, wanted the food faster, etc. Look, there's a global pandemic. You wait where the restaurant tells you to wait. It's safer for everyone. As for the speed, if you want fast fried chicken go to a fast food restaurant. If you want good fried chicken come to Ezell's. We will certainly be doing so again when we want fried chicken.

OK - but no longer great. Ezell's used to be the go to for tasty, crispy and fully flavored chicken and sides. Last few times I've been here the food, service and general environment has just been lackluster and tired. I totally understand the impact of COVID on operations, but for a food which is designed to be packaged and taken home, Ezell's is definitely off their game. Chicken tastes like it has sat under the heat lamps for way to long. Sides are often served lukewarm and lack any burst of flavor. To go orders are often wrong - have had to come back twice to adjust missing items or incorrect items. Just feel's like they are phoning it in. Time for a new chicken place.

how disappointing! the chicken was barely seasoned. the Mac & cheese was old. the mash potatoes were cold and the gravy was gelatin. I understand businesses are short staffed and desperate. but there's no way they should have a mean, rude, curt & impatient employee up front. everyone standing in line had to listen to him chew out a customer because (in his words) he was "the only one working". That's the last time they'll get my business. and from the l@@ks Of things, I'm sure they really don't care. bye bye‼

Still going strong after 37 years. Current staff works like a clock. One of the few places with livers and gizzards.

I just recently gave this Ezell's location a try and it looks like I should have paid a visit here earlier on but better late than never. Part of the reason is that I was told that going to the original Ezell's in Seattle was really the only one to go to. I have been to that location several years ago and enjoyed it but decided to do a take out order here at this location more out of idle curiosity. Steve and I ordered the Spicy Chicken Tender one pound meal along with two sides. We got the mashed potatoes and coleslaw. We enjoyed our tenders meal considerably and wished we came to this location sooner. Normally with these meals rolls are included but it was posted that they were out of rolls. The chicken was not overly dry or tough which is something of a disappointment whenever we do these chicken meals at fast food restaurants and encounter that but that wasn't the case here at all!

I went to Ezells tonight for Spicey Chicken. I order 3 piece dark combo, I got home and found that the chicken was very dry, like chicken Jerky I didn't know that thighs and legs could be that dry. Looks like they cooked the chicken hours earlier and then served what they had. I was very disappointed, and probably won't be back. Also, I ordered a sweet potatoes pie, and never got it. Service and Quality is what I expect I know it's hard out there to do business, but you need to step it up

Food was great parking was terrible super sad I was unable to get okra at a certain time. The peach cobbler was good and the customer service was great. Sad to see homeless outside I offered to by the gentlemen outside a meal but he declined.

I had my boyfriend go and grab me dinner here 2/24 at 6:30 pm. BRITTNEANY was the cashier. He came in and because he was wearing a trump hacket she immediately rolled her eyes at him. He brushed it off and ordered and went and stood outside. When he saw people were getting their food and there was only one other gentleman in there he decided to go in thinking his food was almost up. As him and the other gentleman ( an African American man) were standing in the restaurant. The staff woman told my boyfriend ( a white male) RUDLEY that he (alone) needed to go outside and wait. Not the other gentleman. Clearly that had a problem with him being a white male wearing a trump hoodie. Whatever. Need be the other black gentleman who was very cool came out and shook my boyfriends hand and said "I just want you to know what just happened in there was messed up and your my brother to" and they talked and got to know each other and had a great conversation about life while they waited TOGETHER. For their meals. THIS is what it's about. Racism goes both ways and today someone was wrong about it and someone else made it right. We will not be supporting this place any more. No matter how good the food is, staff needs some work on how to not be racist towards white people or any people for that fact.