Gwen C.
Google
So I placed an order on Monday, May 19th through the information provided on Google which states that they are open. 30 minutes later I received an email stating they are closed and we would need to get a refund from the Square app, Square in turn stated that the restaurant would have to issue the refund. Now here it is Thursday, May 22 and I just received a text stating that they will not refund, but instead we can purchase from them. We had already purchased elsewhere on Monday and just wanted our money back. I called and whomever answered the phone refused to settle with the refund and told us to contact Square whom they don't use any longer but still have them on their Google search page to place orders through, nor do they have updated information as to location and hours of operation. I really hate to take legal actions and force a resolution including an additional settlement amount beyond my $50 refund reimbursement, but at this point I'll do what's needed.