Emmanuel Sandoval
Google
A Disappointing Experience Beyond the Food
While the staff here are genuinely friendly and the food is indeed delicious, my review is directed squarely at the owners of this establishment. The dining experience itself is far from enjoyable, marred by several significant issues.
First, let's talk about the bathroom. While I understand the need for a locked restroom, the state of the one here, even when locked, is simply unacceptable. It's incredibly dirty and in a terrible state of disrepair. This reflects poorly on the overall hygiene standards.
Moving to the dining area, the tables are littered with passive-aggressive notes, which creates an unwelcoming atmosphere. Furthermore, basic necessities like napkins and standard condiments are completely absent. It's frustrating to have to ask for such fundamental items, or worse, go without them.
Finally, the issue of hidden fees is frankly dishonest. Charging extra for items like eggs or imposing surcharges for card payments versus cash without prior disclosure is unacceptable and leaves a sour taste.
While the kitchen staff and their culinary efforts are commendable, the owners' apparent disregard for customer comfort, basic amenities, and transparent pricing makes this a place I cannot recommend. Until these fundamental issues are addressed, the "delicious food" isn't enough to salvage the overall experience.