Cecilia G.
Google
I would give the building 4 stars, and the management one star, so two seemed to be a compromise.
The building: pretty good. We were on the second floor. The street was very loud, and the 7eleven gets rowdy sometimes. The inside walls are thick and we rarely heard out neighbors- that is very nice. The appliances were decent, the showers and sinks were all good. The AC and heat was self-controlled so that was very nice. The rooftop was lovely, except that the couch cushions would occasionally disappear. Oh, and the TV up there has never worked while I lived there for aa year. No wi-fi either, which is a huge bummer. This building is pretty tough to move in and out of, compared to others- no freight elevator, no way to reserve the elevator, no guard so you can't leave the doors open, and the parking in the back leads into a stairwell that is hard to navigate.
The management: Very poor. The carpets were not changed out when we moved in, and the apartment had been smoked in. Ayah, the property manager said she didn't smell smoke. She was either lying, or really can't smell anything, but that's irrelevant because i smelled smoke, and as the tenant, I am the one living with it. She did finally agree to have our carpets steam cleaned, but every time I vacuumed for an entire year living there, gray dust and soot would come up from the carpets. A kitchen drawer was broken when we moved in and we requested that it be fixed. The maintenance guy said he'd order it but he was going to close the request. We never got a new drawer - we didn't bug them about it because it was relatively minor, but still. Then, a neighbor who parks their van in the back of the building had a massive oil leak. Dirty motor oil all over the back parking area, which also happens to be the best entrance to the back stairwell. We put up with that for at least two months. I tried to avoid stepping in it, but it was tracking all the way up the stairs (see pictures) and into our apartment. When I would clean our floors, there were areas that were water repellent because of the oil and I couldn't get them clean. I asked Ayah to do something about the neighbor parking there if they weren't going to be able to maintain their car. She said she'd power wash the area, but since it was an ongoing leak, that really wasn't a solution. She offered to clean our carpets again, and we asked if we could have the floor steamed because that was where the oil was. She never got back to us after multiple attempts.
Three weeks before I was to move out, my dryer broke. I had emailed Ayah a week or so before that the dryer kept running when I opened the door, so something was clearly not quite right. She said she'd send maintenance, but she did not. Then, a week later, it wouldn't start at all. I contacted Ayah and put in a request for emergency maintenance. Apparently dryers don't qualify as an emergency. I had to wait a few days to have her send out an internal maintenance guy, who thought something internal was broken (I had clearly explained which piece as broke - just the door switch). It them took 14 days to get the approved vendor in to look at the dryer, and he still didn't bring the part to replace it. I went more than three weeks without a dryer in my apartment and had to carry all my laundry down and outside the building to a unit to use a washer and dryer. Not ideal.
I found Ayah to be a very difficult property manager to work with. She is sweet, but just not on top of issues, promises a lot but delivers very little, and makes you feel like you are bothering her if you just ask for any little thing.
It's a nice building if nothing breaks and you don't need any property management. Otherwise, I can't recommend you live there.