Fairmont Makati

Hotel was extremely clean & services are great. Staff are very friendly & helpful. The lobby was a great place to hangout & enjoy a wine. We had a late flight home & were able to use the hotel spa to shower before we made our way to the airport.

I recently had the pleasure of staying at Fairmont Makati for 10 nights during a business trip, in your Executive Gold Room with Gold Lounge access. From the moment I checked in to the day of my departure, I was truly impressed by the exceptional level of hospitality and care extended by your team. A special commendation goes to your Gold Lounge staff, who made me feel genuinely at home every evening. Their warmth, attentiveness, and professionalism elevated my stay beyond expectations. Please pass on my sincere appreciation and recognition to the following team members: Jaz Cabella, Adi, Kate, Sheila, Kevin, Zahrah, Alex, Briel, Sheena, Patrick, and Dexter. Special thanks to Chef Rohit for his awesome food as it made me feel at home. Thank you for making my stay so memorable. Keep up the great work, and I look forward to choosing Fairmont again on my next visit.

Exceptional Front Desk Service. Big thanks to the amazing front desk staff — Inah, Ram, UV, and Aaron. They were incredibly kind, helpful, and made our stay truly enjoyable. Check-in was swift and seamless. We were warmly greeted with genuine smiles and a level of attentiveness that made us feel welcome right away. The team made sure we had everything we needed for a comfortable stay from the moment we arrived until we checked out. The hotel ambiance was lovely, and our room was clean and well-maintained. I was especially impressed by the high ceiling — it added a nice touch of space and comfort. The location was also perfect, just right across from the mall, which made everything super convenient. We genuinely enjoyed our stay and will definitely come back. I highly recommend this hotel, especially for travelers who value excellent customer service and a welcoming atmosphere from the very start.

The room rate given is reasonable, and the early check-in and late check-out are among the best highlights of our stay. I enjoyed the fitness and wellness facility as well as the lounge. Perfect for quiet alone time at night. However I am quite disappointed with the cable TV. Netflix and Youtube etc are not available - please keep my comments private.

From the security team and concierge (Robin and RK) to the front desk staff (especially Juvy and JV), everyone made us feel genuinely welcome and valued. It was the perfect place to celebrate a birthday—clean, quiet, and exactly what we needed.||A special shoutout to the hotel lady nurse who consistently checked on our daughter during her fever and even followed up the next day—her care truly meant a lot to us. We also want to thank the Guest Experience team for the outstanding and personalized welcome amenity—it was absolutely exceptional and made our stay feel extra special.

I need to preface this review by saying that I have stayed in some pretty amazing hotels in Asia. I was told by friends that the Fairmont Makati was the best hotel in Manila. I honestly cannot agree with this.||The hotel service is excellent and the staff are certainly of a high standard. The rooms are also nice and spacious. Well appointed, good facilities.||Where this hotel lets down the guest is in the Fairmont Gold lounge. The offering there is very limited and I have not been as disappointed with a Fairmont Gold lounge in all my travels. The breakfast is absolutely minimal for a five star property I really expected better.||The downstairs main lobby breakfast is much more varied and diverse but there is a lack of quality items.

I want to commend the front desk people, room service people (in room dining), housekeeping people and Spectrum people for the loveliest stay. Their service and attention is top notch, they were kind, they were hospitable they were proactive in asking for my needs. These little things made my day and I feel seen with my needs.

The hotel is well located in Makati, just across a Mall and main road. The staff were great. My first room was musty, probably due to the rainy weather and carpet floor and the staff was very helpful in moving me to another room. The new room was bit musty too so maybe they should invest in dehumidifiers. The pool was clean and nice. The buffet dinner and Lunch were good and had large variety. Will definitely go back again to this hotel.

We were able to snag a gold room in one of the gold floor. We love love the staff here. Friendly and kind staff all around. We love the breakfast at the lounge and happy hour as well. I was able to enjoy the spa, got lucky to get an incredible massage. We enjoyed the pool as well. Situated in a nice area. Near the mall and near all these amazing restaurants! Very very clean and we feel very comfortable. A home away from home.

This hotel is centrally located in Makati. The service is exceptional, and the hotel is always clean and welcoming. The rooms are very nice with comfortable beds and plenty of amenities.

From the moment my family and I stepped into the Fairmont Hotel we were impressed with the impeccable service . The staff at your hotel were very welcoming and helpful throughout our stay . The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning. Big kudos to JV, concierge for being so incredibly attentive, anticipating our needs before we even had to ask . We were completely impressed with his professionalism. The overall experience was truly unforgettable. We can't wait to come back to your hotel .

I can't say enough nice things about this property! Excellent staff and location. It's a relatively new hotel so everything is nice and shiny and works like it should. I arrived after a late flight at 11:45 and was hungry and the bar/restaurant (which was supposed to close at midnight) stayed late to make sure I was fed. That would never happen anywhere else I've stayed before. The rooms are clean and modern and the bed was comfy. There was a safe, fridge, coffee maker, and (my favorite!) a plush bathrobe. The breakfast buffet (included with room) was amazing and one of the best I've ever seen. The pool has a bar that serves food and is a calming oasis in the middle of the big city. As with everyone in the hotel, service was impeccable. I will never stay anywhere else in Manila and I wish there were more hotels like it across the world. But if that were the case, it wouldn't be special, then, would it?

Classy at its best . Room has high ceilings . Room decor is a far far better than we have in the US . The Jewel of this Hotel are the people who works here . From the Doorman to almost everyone you meet .They Greet you. First impression would definitely last as only in Asia I've experienced this kind of very warm ALOHA.. .Being from San Francisco. Fairmont Makati is way way above with its customer service compared to Fairmont San Francisco!!!!

What a nice upscale hotel in Makita. The buffet was decent that came with the room with some variety of items. The coffee only so so for some reason but self service cappuccino machine was much better. The bed was excellent in comfort as was size of room. Excellent room staff.

Beds super comfy. Free WiFi. The water pressure is seriously harsh ( in a good way ) & the bath products are silky and smell great The bar serves super delish drinks - the Makati Sling is drool worthy and their breakfast buffet if no joke. It's the biggest I've ever seen & has all options for Western & Eastern diners alike What didn't make this a perfect stay for me, centered around the elevators.....their security systems need some help. My key card didn't work 2 of the 3 days for the elevator & even when the front desk came with me to access my floor, the request would cancel out mid-journey and I'd have to go all the way back downstairs I also made the rookie travel mistake and didn't check the alarm clock so I got a nice unexpected 5am wake up call. Would be great if housekeeping checked these things after the previous guests check out! Other than that, very enjoyable & would not prevent me from booking again

I stayed here for 7 days for work and what I can say is that the service has been completely impeccable from everyone... from those who check you in, to those who clean your room, to your wait staff in the restaurant/bar, to those who open the door as you enter/exit the hotel, to the security staff checking cars coming in, to the pool and gym staff greeting you. It's quite impressive on how consistent the service quality is honestly. The room is very nice and spacious as well and the bed super comfy. The gym and pool are on the 4th floor and give you a fantastic view of the bustling city. Definitely check them out. They also give you a bottle of water and towel when you hit the gym. The breakfast buffet is also fantastic. There are SO many options, it's slightly overwhelming, and the options change daily. Options range anywhere from a whole coconut, fresh smoothies upon request, freshly baked goodies, cheese and cured meat options, salad bar, the usual eggs/potatoes of all types, dim sum foods, fresh noodle soup bar, various Philippine and Indian dishes. Yeah, very overwhelming. And that's just breakfast! Check out the hotel bars as well. Fantastic well made drinks with cozy lounge chairs. You can also reserve a driver if you're wanting to explore areas a little farther away. And then you just pay by the hour so it's really convenient so you don't have to rely on sketch taxis. The hotel is definitely a little on the pricier side for what you can get elsewhere but definitely worth it!

We stayed here for 3 nights at room 507. We were upgraded to include breakfast for two and access to the Fairmont Gold Lounge at 7th Floor for P2500 or USD50 per night. This hotel is strategically located in Makati. Near to restaurants and shopping as it is connected to 4 shopping malls thru its basement. We were really pampered during our stay here. Very good staffs that provide helpful, friendly, and attentive service. Very good breakfast at Spectrum with good variety and at Gold Lounge with more privacy.

Beautiful Holiday experience here at the Fairmont, Makati. We were toying with staying at the Raffles (more upscale rooms) but honestly so glad we opted not to. We were so pleasantly impressed by our accommodations; room 422 did not disappoint. Ceilings must have been over 20 feet, linens were silky and luxurious, bathroom was expansive and was exquisitely appointed with marble. Tons of amenities at the hotel; Lobby Bar, Macaroon Café, Spa, Pool, Impressive Breakfast Buffet/Dining Restaurant. Location is phenomenal across the street from Greenbelt Mall. Staff was friendly, accommodating, engaging and absolutely Top Notch.

I LOVE this place. I enjoyed every moment we had stayed here and I highly recommend this place to everyone. The respect and service you get is beyond words that I can explain. From the time you get off your vehicle to when your come thru the open doors and to your room. We had stayed on the seventh floor in the presidential suite and Love the Mirienda and cocktail hours of the day. The breakfast downstairs is awesome. It was my Fiancé first experience and to visit the Philippines and staying at the Fairmont Hotel is not too much of a culture shock to him. I love how they know when prepare your bed at night and they are just very attended to your needs. It was a good call for us to stay here and thank all the staff that made this experience a exceptional one. I would stay here again in the future.

Swanky banquet hall and cushy rooms with luxurious trappings. All in all, it's a rather businesslike hotel, albeit a very nice one. Having visited other Fairmonts, this is not my favorite, and it's not the most budget hotel around. But is quite conveniently located if you're doing short term business in Makati and don't want to fight Manila traffic on the regular.

The Fairmont Makati my favourite hotel in Makati, having stayed 14 nights in 2015 which more than qualified me for the Premier status in Fairmont Presidents Club, the hotel chain's loyalty program. It's serene luxury with only 280 rooms in the property and is relatively tranquil and exclusive compared to the larger hotels in the area such as; Makati Shangri-la's 696 rooms and New World Makati's 584 rooms nearby. Sharing the same breakfast venue with Raffles Hotel, Spectrum does a marvellous job of fulfilling the expectations of it's guests from the two luxury hotel brands. The Gold Lounge from my estimate was around 400 square meters with an ambiance that is both cozy and classy. The snacks are beautifully presented and of course delicious. Since I arrived around 5pm they we're about to change the selection for the Evening Hors D'oeuvres. The champagne and good selection of food was enough to satisfy my appetite. The Golden Lullaby which starts at 9pm presented a small collection of cakes, chocolates, and sweets that completed my day. My experience with Fairmont Hotel Makati didn't begin at the hotel itself, but at airport where I was greeted by two representatives from the hotel. They escorted my to the car promptly parked on Bay 7 right at exit of the arrival area. The chauffeur was standing by the car eagerly ready to open door for me to step in the hotel's white BMW 7 Series. The next morning I ventured to Spa on 4th floor to use the hotel's complimentary mineral pool.

Have you ever wanted to be treated like Royalty? The answer is the Fairmont Makati. From when you exit your vehicle, greeted by the bell hops, the concierge, the welcoming, everything at this hotel is just filled with so much warmth that you might never want to leave. On my first and recent visit to the Philippines, my father talked of his second home, the Fairmont Makati, and to my surprise it became my second home. The lobby is decorated sophisticated and modern, and everyone is ready to fetch your bag, say hello, or ask if you need help. As you sit in the lobby, and of course order your Mango juice because you realize, duh You're in Manila, the server also presents you with some yummy snacks, wasabi chips, peanuts, and high class service. Within our stay we also had access to the Breakfast Buffet complete with all your Traditional Filipino Dishes, some Dim Sum, Fresh Fruit including yours truly, Mango as well as all your American stables-bacon-eggs-sausage, there was really no room to eat the rest of the day. The room we had came with a beautiful view of the trendy business area of Makati, the polished pool, and sunsets in the evening. Not to mention the pool has a deal all you can drink happy hour for 495 pesos aka $10! You can beat it, a little San Miguel here, a little San Miguel everywhere. As far as the room goes, high thread count sheets, fluffy pillows, ultra luxury rainfall shower along with a giant tub, slippers and robes to lay in while watching your high definition flat screen. Needless to say ladies and gents, and again I say if you wanted to be treated like Royalty, stay at the Fairmont Makati.

This is my favorite hotel in Manila. Low key but high end. Service is top notch. Your business is appreciated. The bathroom is so luxurious you don't want to leave. The accoutrements are amazing. Slippers and bathrobes and the best soap and shampoo in any 5 star hotels. The bed is so comfortable you don't want to get up! Forgot toothbrush? They got you covered. I do t use it but it nice that they provide it.

Amazing staff. After traveling through visyias and Palawan we got to Manila on our last leg of the trip. My daughter said it best "It feels like home Daddy". The buffet was extensive and plentiful. The location is great and the buildings is pretty new. We enjoyed the pool at night as well as the gym. The staff are amazingly interactive and helpful. Getting us Grab cabs and arranging rides back after being at the mall of Asia. Again the staff always make it 5 stars no matter the property.

Great service from start to finish. Staff is attentive and polite. The hotel is in a great location where high end stores are close by and lots of close dining options. I felt iffy walking around since a few people have told me to be careful with personal items such as jewelry and purses but this location was in a good area that I had no qualms and walked around the 3 days I was there. Gym was small but water bottles or iced water were readily available. The only issue were the pillows . It's way too soft that piling on 4 still didn't work for me. Thanks for acknowledging my mom's birthday and sending up a cake to room 803!

I stayed here when it just opened and I wasn't living in Manila at the time. I stayed 1 night at the raffles and 1 night at Fairmont, which seemed like a fun experience to me, because it's just the same building anyway. They also share the amazing lap pool, which has barely any people in it. The fairmont was cheaper but the quality was almost on par with that of raffles. The service staff was very well spoken and well trained. The check in was very smooth and when we got into our room we were pleasantly surprised how this hotel finally brought international hotel standards to Manila. Fresh, modern, luxurious from the bathroom to the bedroom and the common area's.

Three words characterize the Fairmont Hotel in Makati: flawless, tasteful, and understated. Not cheap but then you get what you pay for. In this case, excellent service, really friendly and helpful staff, and a very superior room. Over the years traveling in Asia I have gotten used to what I can best describe as an international standard consisting of large marble lined lobbies complete with chandeliers and grand stairways leading to whatever. If you want that stay at the Shangri-La Hotel, which just down the road from the the Fairmont. I have to admit that in first stepping into the Fairmont I was somewhat underwhelmed. However, do not rely on first impressions. I assure it is worth the money. In a sense you get two hotels for the price of one when you stay in the Fairmont. It adjoins the Raffles Hotel. The two hotels are in the same building. You can use facilities of the Raffles as well as the Fairmont. In regard to the Raffles this includes the Long Bar which is a reduced version of the Raffle's Long Bar in Singapore. I assume, although I did not test this out, you can use the Raffles' pool as well as the Fairmont's pool. Neither the Fairmont or Raffles offers anything in the way of 'fine' dinning but this is not a problem because the Greenbelt Mall is located directly across the road. This is a very up market mall and has a number of outstanding restaurants located within it. I mean really outstanding both in terms of food and ambiance. The Fairmont is also located next to the Glorietta Mall which is somewhat less upmarket but provides extensive shopping opportunities. I should add that the Greenbelt and Glorietta Malls rank as some of the largest in the world. One last point: the wifi was excellent and free.