Annmarie M.
Yelp
This is strictly for the Fairplex management, employees, and organization and is in no way a reflection of the vendors exhibiting there.
I arrived ready to enjoy a day at the yearly Cat Show, which was glorious, by the way. Driving into the parking lot, there are no signs anyplace indicating where you should park. People are driving in circles, pedestrians walking dangerously on the wrong side of the street... No one directing traffic anywhere from the street. I knew exactly where to go-to the website said "Gate 1, Bldg. 7". When I arrived at this location, the parking toll guard tells me, No, I have to go back up to Gate 17. I comply and find no less than 7-8 lanes of cars trying to get into the Fairplex. I wait, and wait. I see all 8 lanes, after they are robbed, er I mean, pay 10.00 to park, being funnelled into ONE lane. It's moving monstrously slowly. There is NO REASON for this; the parking lot is enormous there are ACRES of spaces. ACRES.
We finally get to the first guy directing all the traffic. What they have done is reduce all traffic to one lane, and then cause even more backlogs by directing exiting traffic to the same area. (Why??) Now the power-tripping traffic guy is yelling at people, waving arms furiously, and generally causing more chaos. He thinks he's a NYC traffic cop in Times Square... People are stopping to ask questions and he's yelling at them to Keep Moving. All he needed was a whistle.
After this clustertruck, we encounter yet ANOTHER screaming employee, rudely waving, gesturing and yelling, directing to the furthest point visible to the naked eye...It's my turn and Um yeah, No. The building I'm supposed to be in is now further away than ever after all this misdirection. I am not going to the furthest edge of the lot. So I drive through the lot to try and get closer, and I do. The guy who parks next to me was just as exasperated when we emerge from our vehicles simultaneously. He was headed to the RV Show and it made no sense to him either why we were parking so damn far away.
As I am walking, and walking, there are fences and gates blocking me from getting across quicker, now I see cars driving past me, to the spaces closer, and I hear yet another employee asking drivers what show they are there for and directing these cars to where I should have been! Where was he when I arrived? Why didn't the two nincompoops I first encountered ask me where I was headed instead of commanding me to Siberia?! Absolutely NO directional signs.
Now I am almost to the area of Bldg.7, I am seeing mirages at this point (incidentally, I am nearly to the place where I originally turned in according to the directions on the website) I finally get close enough to see the tops of the building Im supposed to be in, but the entrances are blocked. I see another employee in a golf cart and ask: "How do I get to the Cat Show in bldg. 7?" He directs me to a break in the fencing and says that's " the only way in." I have to walk All Around the Octoberfest building, empty shells of the Fair, walking walking walking over more scorching asphalt until I see building 4. But its Blocked by a big blue and white striped fenced tarped barrier. There is NO way to get in seemingly. I ask yet another becarted employee... He tells me go behind the "Beer building" yes, this is what he called it... More time wasted, still no way in. Now I'm on, what, the fifth person? I ask someone I see vacuuming, and she says I have to walk all the way back whence I came, because there is 'no other way'.... By this time I'm furious, hot, and exhausted. (I must really love cats)
And here's where I come across Broomhilda. Lifelong Fairplex employee, decked out in vest / uniform / powertrip, and I ask her, is there a shuttle that will take me back to my car, because I saw shuttle stop signs on my epic journey from the Hinterland. She says "No. Those are only for the RV show". I smile, "How will they know?" Ms. Helpful: " It's only for the RV people." Me: "But why? I paid to park too." I ask why nobody knew where to direct me and she tells me: "Oh well, not my problem." Nice. I tell her have a nice day and she says: "Oh I Wiiiiiiill!!!" In a creepy sing-songy (wicked witch) voice. Excuse. Me. Rude rude rude. Rude.
So, upon leaving, trekking back to my car, I over hear a Fairplex employee telling a driver: " Oh you're going to the Cat Show? You can park here (pointing about a mile closer than I ended up) and you Can Take the Shuttle Back to your car if you need to...."
WTF?
What is Wrong with this place? Why are they so unorganized? Why is every employee not informed of what is where in the grounds? So they can direct venue-goers. Aren't these employees aware of the concept of Customer Service?? I suppose not. When people pay 10 bucks to park and 4.00 for a bottled water, I guess it's our own fault.
Not going to be going to Pomona Fairplex for awhile, cats or no cats.