Andrew C.
Yelp
This feedback is intended more for the manager, if they are paying attention, than as a slam against them. They are new, and possibly struggling with post-Covid issues relating to hiring competent people, but they are nearby, and FAST delivery.
After several orders I have found the quality to be mediocre and very inconsistent.
They're fajitas are quite bland. This could be indemic to the chain's recipe, but Chipotle, as an example, has more flavorful meat. Seasoning and marination would help.
The beef has been quite tough every time. Either a higher quality of meat or a better marination would help. At a minimum, consistently cutting it into smaller pieces would avoid the situation where you're taking a bite and end up pulling a 3" piece out of your fajita with your teeth. Same goes for chicken-large hunks are not appropriate for fajitas....train your people to chop better.
Tortillas is another area of inconsistency. On one order, we ordered both flour and corn and, although commendable, the manager check the order when I picked it up, the corn were actually missing when I got home. Another time, although I commend them for cooking the flour flour tortillas in-house, if you don't cook them, you might as well buy pre-cooked tortillas from Sysco. Mine were mostly raw on this occasion and gross.
Lots of potential, but a this point, for fajitas in Austin, a 3 out of 5 is generous. Generamkye, there seemed to be many problems with consistency and a generally very bland flavor.