Falkensteiner Schlosshotel Velden – The Leading Hotels of the World

I spoke with someone who did not isdwnriry himself at this property as I had written a review regarding how I was treated by the reception, the lack of courtesy, the room with no view , dog poop on the carpet and the moment you entered the hotel it felt dark and unfriendly, it smelled and it was dark and gray. I was told they fired the person at the desk and took it very seriously. I was told it was now in the hands of the team in Vienna. I don't like to speak with someone who says how important it is for a good review as they kept all of my money and before I left the hotel, as I did not stay there I had asked to speak to someone of authority to sort it out as I don't like to give negative reviews so I agreed to remove it but since I have not heard from anyone I can see that their management does not walk the talk. The ball was in their court to demonstrate thier commitment to me and they have failed. The front is beautiful but I can see they only want the money and talk about how important you are but then forget about it.

It was awesome, and I can't wait to go back. The place is amazing, and the hotel has everything you could want. The service was perfect. The only downside is that the rooms are a bit dated and could use a refresh.

What a stunning location! We truly loved Schlosshotel Velden. We travelled with our children and my MIL and everyone had a great time. The food was great, the location was unbeatable. Beautiful, large rooms, with everything you could need. We walked through the town of Velden, rode E-bikes around the lake, went paragliding and even shot down to Lake Bled for a day. One of the highlights of the trip was a boat ride out to dinner in Maria Worth, which was so stunning. Had the best time and would not hesitate to go back!

The location and the staff is excelent, and they have clean rooms, a very nice restaurant and a super-good spa, but in my room there was a moldy pole and there was a little door (the door was not locked) in which I found lots of cables, the internet router and god forbid, a child might have touched it. This things are not normal for a 5-stars hotel, and please be sure that the rooms are secured! In rest everything was magnificent!

Total recommendation if you can afford it (we are members of their loyalty program so we got some discount). Yes, it is kitschy, especially if you know the TV Program “Ein Schloss am Wörthersee” (A castle on the Wörthersee). But the hotel they made out of this castle is really exceptional. Not just the renovated castle, but also the extension they built, all rooms are absolutely 5* standard, the same goes for the service. They read every wish from your mind, this is e.g. visible at breakfast – which is by the way one of the best breakfasts I ever had. Great buffet with high quality products, but you can also order stuff like a “Buddha bowl” or “Egg benedict”.|The pool and sauna are also perfect, there are always enough fresh towels and the sauna service is really good. The beach area is wonderful, staff prepares a sunbed for you as soon as they see you from a distance, you really feel like a star from the TV series. Which makes you think of this kitschy TV program again! :-o|All in all, total recommendation!

Wonderful architecture and design, elegant blend of tradition and modern, comfortable and spacious room, with amazing views. But none of that would matter if it weren't for the truly attentive and accommodating staff and their services. They make your stay uncomparable to anywhere else.

Beautiful spa, beach club and location, the service is missing a beat, turndown service needs to be requested, spa reception lady is not professional, leaves her job post at will without a substitute, leaving guests waiting and wondering how to call for service. The hotel is generally under staffed. I would recommend the new wing, the schools is pretty from the outside, but room layout and electrical wirings are convoluted.

Here's a review based on your feedback: **A Luxurious Retreat at Falkensteiner Schlosshotel Velden** Falkensteiner Schlosshotel Velden is a true gem nestled in a picturesque location. From the moment we arrived, we were greeted with warm smiles and exceptional service. The staff's attentiveness and willingness to assist made our stay truly memorable. The hotel itself is a sight to behold, with stunning architecture and impeccable design. The lighting, in particular, creates a magical ambiance throughout the property. It's the perfect setting for a romantic getaway or a relaxing vacation. The culinary experience at the hotel is equally impressive. The breakfast buffet offers a wide array of delicious options, catering to all tastes. The restaurant serves exquisite dishes, prepared with fresh, high-quality ingredients. Overall, Falkensteiner Schlosshotel Velden is a well-managed establishment that delivers on every aspect. It's a place where luxury meets comfort, and we highly recommend it to anyone seeking a truly unforgettable experience.