Raymond G.
Yelp
I'm a regular who has liked this place for a long time. I've recently read some of the criticisms here and figured they were one-off experiences. I have now had my probably-not one-off experience at Farina Alta.
Food: Well Beyond disappointing!
Eggplant Parmigiana, a long time favorite of mine here, was both burned and then too long under a heat lamp.
Ensalada Caprese, another favorite, two thin tomato slices, a few very small and halved cherry tomatoes, and two small basil leaves... the word to describe this plate: "pathetic"!
two of the three pizzas, Funghi, and Margarita were were enjoyed. The third, Blanco w artichoke hearts, was a bust.
Chicken Picatta was rated "acceptable".
Service: The Absolute Worst!
We were celebrating a birthday, noted in the reservation & acknowledged by the hostess, who was very welcoming! We were relatively close to the bar and taken care of by a female, who was apparently also working as a bartender. She was, at best, indifferent to us and our experience. We had to ask her multiple times for everything that we needed, including items that should have been brought to the table without asking, as well as a few things that were special request, i.e. some extra paper napkins. I actually had to leave the table to find someone to give us a pepper mill, and then again to get to-go boxes because, though they were requested, they were never brought. There was no follow up. "Is everything OK? Do you need anything?"
We felt neglected through the entire meal. Then, as a birthday celebration, the restaurant has always offered a comp dessert with a candle. No acknowledgment & no offer of dessert to anyone. We ultimately had to pursue her to get the check for the table so we could leave. as I said, we felt neglected throughout the entire experience, we did not feel "abused" until we got our check and saw that, because we were a party of six, the gratuity was added to the bill.
As my folks would say... This added insult to injury.
Sad to say, that a favorite place, for us, has now gone by the wayside. Would never spend money here again.
BTW... I decided to leave this review because when I called this morning to speak with the manager about our experience, no one answered the phone and the voicemail was full and could not accommodate a message.
Curious... "Who's driving?"