Tammy N.
Yelp
I went here on a Monday night to grab dinner with my friend. Walking in, it was super roomy and not too many people were there. I'm guessing it gets busy on game days/nights. We seated ourselves because the servers/waitresses were nowhere to be in sight (this was already a bad sign). I never got our waitress' name but she gave us our waters and menu pretty quick, which is good. Once we ordered our food, it was downhill from that.
We got our food in a good amount of time. I got the Green Chili Burger. It doesn't say it anywhere on the menu, but most of the entrees come with a side of fries. The burger was huge and it was alright, a little dry but thanks to the chili, it made the burger taste pretty good. The fries were crunchy and just the right amount of salt. The only thing missing was ranch. I tried to get our waitress' attention but it didn't work. She would come back every 30 minutes to check how we were doing and when I really needed her, it was difficult. I finally got ahold of her after finishing more than half my meal and she said it would cost an additional 50 cents. (*insert eye roll*) I don't think I've ever had a burger place charge ranch. Other than that, my other issue was my water was never refilled. She never really took notice of us and that may be our fault because we were seated further down.
We were done with our meal for awhile and just waiting around for her to come back but she never did. I guess her coming 2 times asking if we were doing okay was enough and when we said yes those two times, she literally didn't come back. After awhile, she came back and we asked for two to-go boxes. This should be quick right? I think it took about 20 minutes for her to get the boxes. What was she doing? She was standing in the middle of the restaurant talking to someone. My friend got up and went towards her to ask for the boxes again and she said "I'm getting them." What did she do? She was still talking to this person. When she came back with the boxes she said sorry and she had a business talk. (*how is this relevant at all to my dining experience?*)
Needless to say this was the worst service I have ever experienced in my life. Will I come back here? Maybe, but I'm going to make sure that I seat closer to where the waitresses are so they can see me. This place definitely takes notice if you're a regular, so if you are one, good for you because that's the type of service I would like.