Heidi B.
Yelp
While I was very excited to try Fatburger after hearing about the brand for so many years from people on the West Coast, my experience with this location in particular left me feeling underwhelmed. After walking in, I noticed the restaurant was very clean, although it did feel a little small with barely any tables or seating. No issues there, but I did happen to notice right away that the lemonade machines were also extremely clean and empty. Right away, this was a let down to me as the website advertised that Fatburger makes their own fresh lemonade in house, and I already knew that I wouldn't be able to try any today.
I ordered an original Fatburger and my partner in crime ordered a western Fatburger. We both opted to go with the basic size since all of the pictures made the burgers look huge and we didn't want to overdo it. Unfortunately, this was the wrong call as after waiting for about 15-20 minutes our very miniscule burgers arrived. Each had a giant bun, but a very very small patty, I would almost say on par with McDonald's in thickness. We also ordered skinny french fries, which were pretty tasty, but the onion rings that we ordered literally had no flavor. I noticed that the coloring looked a little light on the batter, but when I bit into one it was like I was just eating a raw onion with the very faint taste of bread on top. Now, this may be somewhat acceptable if there were any condiments available to put on the onion rings. However, when I went over to the refreshment area to grab ketchup, mustard, or salt/pepper, nothing was available. I ended up having to ask the employee behind the counter for a ketchup packet.
I will also state that this entire experience occurred around 11:30AM when the restaurant had just opened around 11:00AM, so it is not like the ketchup packets flew off the shelf or they ran out of lemonade for the day.