Fatburger

Dear manager of fat burger I am writing to express my disappointment with both the service and the handling of an incorrect order I received during a visit to your drive-thru on the evening of Sunday, July 27, 2025. I placed an order that included: • One Impossible Burger with fat fries • One XXL Burger with sweet potato fries • One strawberry shake I clearly requested no relish and asked for pickles to be placed on the side. Unfortunately, when I arrived home, I discovered that my burger still had both relish and pickles on it, which made it inedible for me. I called the restaurant right away and spoke with a staff member named Francisco. Rather than handling the situation with empathy or professionalism, his tone was dismissive. When I explained the issue, his response was, “What do you want me to do? Remake it?”—in a tone that came off as irritated and unwelcoming. I said yes, I would appreciate a remake. However, when I mentioned I couldn’t return that evening but would come back the next day, he told me I would need to bring the burger back, wrapped up. This seemed unreasonable given that the issue was due to a mistake on the restaurant’s part. I’m a regular customer and normally have a good experience, so this was especially disappointing. I hope you take this feedback seriously and that steps will be taken to improve order accuracy and customer service moving forward. Thank you for your attention to this matter. I would appreciate a response and a resolution.

I had the pleasure of dining in here! However really hurt my wallet.. this meal (adding cheese ands bacon especially, plus sweet potato fries and medium drink) was $20! The people were kind, polite and helpful as it was my first time here.. the sweet potatoes are crispy with a soft inside, but I know I enjoy mine better at home 3/5 My Cajun chicken was like biting into heaven though!! Juicy, fresh, and seasoned 😻😻😻/5 Fountain drink/5 lol Thank you everyone here.. the cookie sandwiches are tempting me! Maybe next time :D

HIGHLY recommend stopping at this particular location. Fantastic customer service and fresh made food.

Almost $20 for an incredibly mediocre burger and fries? Insane. I waited forever and then they forgot my fries and I had to sit out front for almost 10 minutes further waiting. You won’t catch me ever going to this franchise again as long as I live.

Ordered online and waited 15 minutes at the speaker just to be spoken to. There was one car ahead of me in line, one car parked in the parking lot and they were there when I pulled up. I waited another 10 minutes to get to the window. I get to the window and they hand me my food right away. I asked if it was fresh and he said, oh yeah, we just made it. That was a lie. The oil the fries were cooked in was obviously old and slightly rancid, the fries were not fresh and the burger was disgusting. It wasn't made the way I ordered it and the flavor was not right. Everything about this location sucked from beginning to end. It was a though the recooked 2 old hamburger patties.

This place always has the best burgers of any restaurant chain!! Always the best season meets freshest toppings and great sides. I've been going to this Fatburger for 25 years and it's never disappointed me. The one minor issue I have is I miss when it was open 24 hours. But besides that I will be frequenting this restaurant for another 25 years!! 🍔🍟😁

If I could give 0 stars, I would. I just went through the drive thru & ordered 2 burgers. My husband & I got home & they were cold. I called to let them know & the guy basically called me a liar & said he watched them be cooked & they were fresh. He told me I had to bring them back or he couldn’t do anything. We threw them in the trash, because I was afraid of getting food poisoning. Ridiculous! Drive a little further to the one at sunset station. Better food & customer service.

I had never been to a Fatburger and I've been out here for almost 40 years. I couldn't believe how darn good that burger was! I was craving it the next day but didn't have time. On Saturday, this morning, I wanted one and the plane is advertised that it opens at 8:30. Imagine my disappointment when the guy said they weren't opening until 10. Ugh. Had to drive around town. Still gave 5 stars because it happens.

Just got back from Fatburger and I have to say, it was absolutely incredible! The service was top-notch, definitely a 10/10. But the food? Out of this world, easily a 100/10! I'm completely in love with this place

Burgers are way over priced, and paying extra for chili that either watered down or they never put it on the burger, after paying EXTRA!!! Then I ordered onion rings that were double cooked as it was sitting in the fryer for an order or they do not know how to fry!! Every onion ring was burnt and thew most of them away for a $7 side!! Awful food and we paid $70 for three burgers that NEVER had chili!! GO TO TOMMY'S, if you want a good chili burger and cheaper! NEVER again FATBURGER!! Yes, I could have gone back to complain, but photos and reviews are just as good as well as why argue and wait! The girl we paid had a sorry attitude, and she told me, "Everything is expensive!" It's like she said to duck it up, but this is FATBURGER customer service!! OK, NEVER AGAIN, FATBURGER! As for star(s), it would be zero (0), but you gotta give at least one!

Took 45 minutes to get the food and the kids said that that was the worst burger she's ever had. Onion rings were unedible, the western burger was completely dry and overcooked and didn't have much flavor at all. They're severely understaffed with one girl running around take an orders from the cash register and the drive-thru. And a guy cooking burgers one burger at a time. With the unreasonable high cost for the terrible food that we got, we will never be coming back. And I would never recommend this restaurant to anyone. The one good thing was that the girl behind the counter was very nice

My wife has a dairy allergy, so we always look for various Vegan options when we travel. The Vegan chocolate shake looked particularly promising and failed to meet even our lowest expectations. The shake was ridiculously priced at over $12 for a "regular" size and was one of the worst vegan products we've tried. We ate some fries and threw the shake away--waste of time and money.

Chicken tenders, absolutely disgusting. I don't know why I thought I'd give them another chance. Close this location & open something actual edible.

Awful...awful...awful!! This place needs a SERIOUS makeover from the staff to the food and until that's done I will NOT be back, things are too expensive these days to waste it on this place, save yourself a trip and head to Sunset station if you are craving fatburger. The to go menu to order the guy yells at you with your order and is very short with you "what you want?" My goodness, I hope this place gets help if it wants to keep its doors open, it's very outdated and desperately needs a paint job and don't get me started on that rackity drive thru SMH Burgers were not tasty and fries were old and not worth the amount of money we paid for everything

Absolutely disgusting! My first and last time to ever eat at a Fatburger. They claim the burgers are "fresh made" but mine was anything but (dry, hard, and nasty). The fries were also overcooked AND cold! And, it was $20 for a basic burger, small fries and small drink!! Burger King (which isn't great) is MUCH better than this place and half the price! I don't know how this place stays open. Terrible.

He'll No!! Shift lead was disgusting! A million places to eat in this town to be putting up with untrained staff and no service skills...

Located on Sunset and Sunset, this Fatburger location is where I go when I don't want to trek inside the casino. It's a standalone spot that is pretty run down and kinda sketchy. The signs are faded and crooked, the pavement is cracked, and the paint is faded from the heat and sun. Besides the actual look of the place, the service is good and my food has been accurate. I think the workers are making the best with what their given and that's why I don't mind coming here if I have to. Not sure if this particular location will still be around much longer because it was much nicer many years ago, so not sure if the owner is still investing in maintaining it. My go to is a large Fatburger with extra onions, cheese and Mayo. The burger is seasoned and grilled well. The chili cheese Fat Fries are hot and will kick your diet to the curb. There are chicken options (such as grilled and fried), but I don't get that. Although my friends have and they say it was good and the Impossible Burger is actually decent. For now, food is still reliable and it has a drive through for convenience.

Went to the drive through and their speaker is noisy and loud and I think I spoke to the manager Francisco because based on the comments I could only assume it was him. I asked one question about the price of the crinkle cut fries and I think because of the language barrier he didn't know what I was talking about and then said "WHAT DO YOU WANT?" I said "Never mind" and left. Their prices are way too high for that kind of attitude. This location needs some work. I think if this place wants to turn a buck they need to start giving a... STAY AWAY FROM THIS PLACE.

after i made my order based on pricing on board and on company app i questioned francisco why i was being charged individually for original burger meal vs large meal as shown on receipt and he said how much? i said at least $2.50. my original was being charged for my fries, soda, my burger, cheese, and tax as compared to daughters only large meal and tax & cheese which should be the case for mine. my meal original came to $19.31 and large was $20.35...how is this when advertised original on board and app for $16.19 plus tax and cheese? he then got very rude and said im going to just refund your money i do not want anyone unhappy but im very busy as a large fucking family just came in and i need to deal with that! im at a loss for words...he asked is that what i want? i responded all i want is my $2.50 refund for being overcharged incorrectly and my food so i can be on my way. he asked for my card and refunded money and said go now we dont need unhappy people here@!!! i asked for his name and said it is horrible the way you treat people. let alone your ripping off people, refuse to make good pver $2.50 + for me and then takes his prepared food and does what with it? reuse it for other people? toss it at owners cost, and lose a customer to boot and swears say8ng he has to do his managerial job by fucking serving a family in his restaurant..boohoo your a joke of a manger and give a bad name to to both the store, management, and his staff. you must be a demo...

First time ever coming to a Fatburger. This place was actually really cool. I enjoyed the fact they had healthy alternatives to their traditional burgers. The wait time for my burger was really long but I did understand that there were only two people working as well. Their extras are quite pricey but it's always best to go with "the works" pricey meal combos. Please keep your receipt too since it has the code for the restroom.

My husband ordered me an Impossible burger to go. I took a bite into the burger, and the paper from the patty was still on the sandwich. Francisco was the manager who defensively said oh I didn't make it. He calls the cook from the back. The cook looked at the sandwich and couldn't tell us what's wrong with the sandwich. Francisco had to pull the paper off the patty to show him what was wrong with the sandwich. Francisco said the cook needs surgery for one of his eyes, and that's why it happened. Francisco refunded me my money. I have visited several fast food restaurants where if there's an issue they would refund me back my money and also make me another sandwich. Francisco didn't care to retain me as a happy customer. I will not return back to any Fatburger if this is how they treat their customers.

Went there twice, the first time got a cheeseburger and onion rings. Sat down inside the restaurant, which was on the dirty/gross side. The onion rings were bad, dry, unseasoned. The burger was overly greasy, yet somehow didn't taste like much. I just recently ordered through Uber eats do to a promotion they were running I got chicken tenders. They were severely overcooked and had a terrible taste and texture. I got fries with it which were unseasoned no salt at all. And slightly undercooked. Definitely a place to avoid at all costs.

I was a bit shocked to pay $11 for a single patty burger with no fries or shake...and waited 9 minutes after payment to physically get my food back...the burger tastes pretty good. I can't tell whether a burger has been frozen and reheated on the grill or if it was made fresh, but the one I received was delicious. I feel like this location may be struggling, as the benches outside were all broken and the restaurant has graffiti on it. Overall: I'm sure I would come back for another burger, but maybe next month since it's quite expensive. Thank you for your kind service today

Whataburger, who? In-n-out, what? They both don't compare to Fatburger. This was the first time I've ever tried their food. I ordered via DoorDash and it was cooked quickly and exactly as I ordered (Swiss cheese, mayo& onions) and packaged perfectly. My only gripe is that it's a little pricey, but at least the burger was thick like whataburger's. Their milkshake reminds me of the old McDonald's milkshake (if you remember that sugary goodness). Their fat fries (steak fries) are the way to go, just need a bit more salt (personal preference).

Best burger we have had in town. We went in last night and we were greeted by the chef, TK. TK cooked our meal to perfection!! Our burger and fries were hot, prepared perfectly and tasted so yummy! We will be back and will tell our friends to try them out. Forgot to take a picture but will definitely go back! We ordered a large combo with fat fries and medium with skinny fries. Thank you for making our food so fresh, hot and to our order.

I actually really like this location of Fatburger. When my bf first suggested coming in, I was a bit reluctant. It's not that it's in a scary place or anything, it's just weird that its all alone and I feel like when we pass by I NEVER see anyone inside. But I had to tell myself, if they don't get business, they'd be closed so, in we went. We've been by MULTIPLE times now so it isn't as bad as I thought. Inside is clean, if not a bit old. I don't mind old if it's clean though so it's not a problem. The staff is professional and efficient. Some are super sweet and some are quiet but I don't need nice, I need professional and efficient so there's that. And they all do say hi/goodbye when you enter/leave. There have been a few times when our order didn't come out as perfect as it could be and it was fixed immediately. Service can be a bit slow because the burgers are made to order, but I can wait. If you want the drive thru, it's fine. Just know you'll have to wait longer than at other fast food burger joints.

Well. To start have the right description on the drive through. I order a chili dog with unions . It was 7.65 for just a hot dog . Then I was handed the receipt. And I notice chili cheese. Who puts cheese on a hot dog. After 10 min of waiting in the drive thru. I received my hot dog. It was the worst. Barely warm and the chili had no flavor. Wouldn't come by here again.

Great food, never disappointed although I wish my fries came seasoned. They have some of the best strawberry lemonade in town.

The food is good. I went through the drive thru and service was fast. Burgers are good and their fat fries are delicious.

Ordered 3 burgers. One was a skinny burger with no cheese. Didn't get the skinny burger. Sitting here waiting. Then they bring it again and it wasn't right. This is totally crazy!!! They can't get the order correct at all. Then we asked for the manager and they wouldn't get him. We've been arguing for 30 minutes.

The outside area needs some updating and upkeep. A few more extra hands inside to handle the lunch rush but not bad overall.

Placed an order online. Went for pickup was never acknowledged and when asked for status after waiting 20 mins was told we have no idea just go cancel. After which employees talked rudely in spanish about asking about an order. Do not waste your time.

This is the worst fat burger i have ever been too... Rude Rude Rude !!! The hispanic man at drive through has absolutely Zero people skills . I will never go there again . Never mind i waited 15 mins in the drive through when there was no cars around ( i understand why) I order a kids meal for $15.00 and my fries were cold and my powder lemonade was gross. What a big disappointment . Never again

I was on my way to a different bigger place and saw the FatBurger. It has been years so I stopped here instead. Greeted with a smile immediately upon entering the restaurant! I chose a Large meal with Fat fries. After waiting for all the deliciousness to come together, they brought my order out. I asked for A1 sauce as this used to be available but unfortunately, no more. This burger was huge! In the future I would order the Original (aka Medium) and would skip the mayo. Great service, food plus a restaurant that is kept clean.

There was supposed to be egg, bacon & bbq sauce on this burger too so you can imagine my disappointment. Burger was still seasoned really well, but slightly overcooked. The sweet potato fries were horrible, supremely overcooked & hard, lot of end like pieces & not full fry pieces. Already overpriced so don't plan to go back to that location

We can't believe the treatment here. The food was awfully burnt and overcooked. I ordered my food in advance and they gave it to someone else. When we arrived they didn't have it and told me it was gone. I had to argue to get them to remake my order. I waited for 20 min to get the new order. I have to believe they were having a hard day because the woman was yelling at me and giving me attitude in the speaker and the guy at the window at least tried to help while she was yelling in the background the entire time. I couldn't say loud enough that this is not the place to go for good food. If I could give this zero stars then I would. The food gross and drowned, the fries were ice cold.

Drive thru employe accent is really broken told order 3x..open order down the road at work to find pickles tomatoes lettuce that I didn't order,tried to call but website # no good after work when back and the clown manager said to bad prove it bad order showed a picture ,then said I need to see burger I told him and his store is a joke!

Soooo bad. Soooo expensive. Second rate food for high class prices. Two hamburger meals (medium and large) substitute onion rings (super dry, mostly breading) and chocolate shake plus a KIDS cheeseburger and another chocolate shake...wait for it...$57.92!! We were too stunned to speak to cancel the order in the drive thru. Burgers were so-so at best. Bun was dry. Fries weren't done all the way thru. And almost $60??? Insane. Yes, we should have cancelled the order, but we were truly stunned to silence. As far as the prices on the board, they were difficult to read but as a normal human being who has had fast food before in a drive thru, those prices were not anywhere near the "norm" of a fast food drive thru experience. Never again. Giant ripoff. Huge.

I guess it's really my fault for not learning my lesson the last couple of times. I went into this fat burger with the resolve to make sure to order the burger with no salt as the few times I've been here it has been the saltiest hamburger I've ever had in my life. I decided to get the kids meal, as the regular burger is a bit larger than I can usually finish. So I ordered the kids meal. This is where it all went so wrong. As someone else mentioned in another review, the Hispanic man on the register/speaker has zero people skills. My main problem with him was that he doesn't seem to really understand English at all. The first thing I asked was if onion rings can be substituted in the kids meal for the french fries. I asked that twice, he said yes. Never once did he say that would be an additional charge. Secondly, I asked him can you get the chili separately in a cup? He said "chili cheese fries? I said no, the chili by itself, not on anything. And he said yes and it sounded like he asked me what size. So I said a small cup of chili. He said OK fine. When I drive up to the front I have this feeling that something was going to get screwed up. Sure enough, I got the receipt and prepared for the long wait that there always is at this Fatburger. I looked at the price for the chili which was the add-on price of $1.35. So at that point I knew that they either didn't understand or just disregarded my request for the chili to be a cup of chili by itself. I was trying to figure out if they were going to slather my onion rings with chili or put it all over my burger - *neither* one of which did I want. Sure enough, when the kids meal came out the burger was a chili burger, which is something I have never wanted and would never order. The onion rings were the huge large order, they were not part of the kids meal. I got charged for the full side order of onion rings instead of it being part of the kids meal as a substitute for the french fries. Additionally, I didn't even get the fries which I obviously paid for since they charged me for the onion rings completely separately. I realized once I took the bag of food that there was no point in asking them to change what was wrong with the order as the guy didn't understand me the first two or three times I tried to explain it and he certainly would not understand what I was trying to say about how to fix the problem. I have to realize that unless I want something exactly as it appears on the menu with no changes whatsoever, I just won't go to this fat burger again. Employers out there, please employ people that speak at least a minimum level of English. Maybe this guy was the franchise owner I don't know, but he truly didn't understand much of anything that I said - which in my opinion is a bad look for a business.

Where do I even start? I sat at the drive thru for 15 min before anyone took my order. I was going to leave cus I had a weird feeling but someone pulled up behind me. I should've listened to my gut. After ordering I pulled up to the window and the new guy took my cc for payment and disapeared. No one ever came back with my card. 15 min goes by and the other guy came on yelling in Spanish to the crew and opened the window to ask me what I ordered. I told him and asked if I could have my card back and they couldn't find it! They finally recovered it and asked to retake my order for the 3rd time cus the computers shut down. They asked me for cheese 4x and I said yes. They then said they never charged my card cus they never started the order, So then ANOTHER manager comes after they charged my card and said "you didn't want cheese right?" I said I wanted cheese so they asked for another $1.35. He tried to say I said no cheese but I said you weren't hearing me correctly because I clearly said cheese, felt like a scam tbh. Anyway, once that debacle was over, 20 min of drive thru craziness they ask me to pull over and they will bring it out to me. 15 min more of waiting and $20 they bring it out to me, But GET THIS, the sweet potato fries were all BURNT TO A CRISP. SO NAST I couldn't believe it!! When it came to the burger it was COLD and soggy. The bun completely dissolved and fell apart. I had to heat up the patty in the microwave. I literally cannot believe they would serve people food like that?! It should be a crime. I NEVER eat out but I wanted to treat myself and was super excited, What a total FLOP. I can't believe I paid $20 for such a crappy experience. Do Better you guys!

Fatburger reminds me of the soda fountains of yester-years. You can sit at the counter and watch them make your food or sit in a booth. The burgers are made to order so you get fresh ingredience every time. The staff is friendly and accommodating. Wendy was especially helpful! So, if you happen to be in Sunset Station Casino and crave a burger, stop by this Fatburger. By the way when you order your burger, try their fat fries...delicious!!!

DO NOT COME HERE. repeat DO NOT COME HERE!!! fries are not cooked all the way through and are disgusting. messed up my order of three burgers 3 different times. when trying to talk to the manager they dont let you speak and are completely rude talking over you. waste of money waste of time. gross food. rude customer service. 0/5 stars absolutely do not recommend

Well I wanted a turkey burger and onion rings. Take a look at the pictures. You judge for yourself. Absolutely horrible and tasteless

The only thing that was good was the strawberry shake. $50 for burnt, disgusting, horrible food. Pickles on a burger marked "no pickles." Barely any chili whatsoever on my chili burger...and paid an additional $1.25 for it. I didn't even think it was on the burger until I opened the bun, I couldn't even taste it. They literally scraped the bottom of the chili pan and put that on the chili fries. Burned, hard, and looks like melted tar on the road. I NEVER give negative reviews...literally never written a negative review in my life. I've had Fatburger many times and I've never had such a horrible experience. For the price, you'd think you'd get semi decent food. Yes, I know it's fast food...but Jesus, this was the worst food I've ever had. Update: went back and got a full refund. Horrible food, but the lady didn't even question us and gave a full refund. We brought back the food so she knew we weren't lying.

The low ratings for this particular star were well deserved in the past but they have made BIG changes. The place is clean the service is Great and the food was OUTSTANDING!!! I would give them a 10 star if possible.

I ordered a chilliburger and got no chilli on my burger, I showed it to the manager and he literally started yelling in my face, in front of other customers, insisting there was chilli on the burger. I had zero reason to lie. He then followed me outside. If you want good customer service DO NOT GO TO THIS LOCATION !!!

A little slow moving but always because the burger's are made to order...Make sure you order the King Burger Up "See Flow Chart". This place always takes me back to my Late Night Escapades and then swinging through this yellow stucco walled drive~thru to get my double king burger beauty...stuff my face like David Hasselhoff!! Keep cool here and you'll also be rewarded with a succulent burger.

We've been to this location a few times now, and haven't had any issues like some reviews posted recently... (I wonder if they are getting this Sunset location mixed up with the Sunset location by the mall???) Being a mostly vegetarian, we haven't been to a burger place for a long time until Fat Burger started selling the Impossible Burger !! Since then, it's like our once or twice a month Saturday dinner splurge. We have always had great and fast service,(it is made to order, so it does take about 10 minutes), very tasty food, and the milk shakes are outstanding! We don't go in the drive thru, so I can't say nothing there, we go in and place our order at the counter. Getting back out into Sunset can be a pain, if you try it right there at the Sunset/ Mnt. Vista corner... I usually go back towards the Bowling Alley and exit into Sunset there. It's much easier.

Been in Vegas since 1991 and this was my first time at a Fatburger. I thought it was cool that you can order various sizes of patties from s to xxxl. Then you choose the toppings from the basic to items they charge for such as cheese and an egg. They were even willing to serve my sons without the bun. The lady taking our order was very friendly and willing to explain. She cooked the burgers in front of us as we sat at the counter. They also have lots of fry choices including sweet potato fries. The place was very clean. My only complaints were the prices and hardly being able to understand the lady due to her accent. Not a bad experience at all. Everything tasted fresh.

I used to love Fatburger, however, this disgusting pile has officially turned me off to them for the rest of my life. All I wanted was a Turkey Burger, no bun, American cheese, and all the fixings. What I got was gross. They don't put that insane amount of items on a burger with a bun. Why did they do this to a burger without? I will never be back.

Fatburger is the most underrated burger of all time. Seriously, it's so dang good. Even though we have a location in Orange County, it's still a tradition for my husband and I to eat this as our farewell meal anytime we leave Nevada after a great vacation. The location inside Sunset Station didn't open as early as we liked, so we found a close by standalone location. Food was delicious as always. The meat is such good quality. It crumbles in a good way, meaning it is not stiff like many hamburger patties. Its also seasoned to perfection. We each ordered the half pound with extra cheese, with all the toppings & grilled onions. We also shared the fat fries and the onion rings. Everything was terrific. Truly amazing. Next time we will each do the smaller burger, because we couldn't finish ours with the sides. The fries are always hot and fresh, and the onion rings are hand battered, not from a bag. This location could use a bit of a facelift, as its really run down; but that did not change the quality of the top notch food.

When I showed up at the Sunset location on 07/31/2023, I went inside and told the two female staff I had an online order. They acknowledged I was there and started talking amongst themselves. A couple of times they repeated back that I was picking up an online order. There were a few pickup orders on the counter but not once did they make a move to check if an order with my name was on the counter. After a few minutes, I happened to check my phone and realize that the order was actually placed at a different location. Upon realizing this, I apologized to the staff, letting them know that the order actually went to a different location and was not there. As I turned to leave, the female short order cook said outloud, "Good, because I don't want to see your face again!" I turned around and said, "Excuse me?!" to which the female short order cook gave me a dirty look and dismissed me with a hand motion. I did nothing to warrant the way I was treated by the staff at this location, which is also unkept and looks shady. Management really needs to step up their game, clean up the place, and hire friendlier staff.

Used to be amazing . Nobody in this place knows how to cook anymore . Do not take the chance . better off going to sunset station location .

Looks run down, ordered a milkshake only and it's taking forever makes me wish I went to in and out

SSHHhh! Best kept secret in the valley. I have had the impossible burger the last few times in and it is amazing. I mean I love a Fatburger burger they are delish, but their impossible burger is as good without the guilt. Who am I kidding I have no guilt over a burger. It is nice to know there are alternatives for people that want the taste of a burger but is also vegetarian. This store is small, but it is always clean and the staff is helpful and friendly. I have never gone through the drive-through here, it is easier for me to go in. Now, don't all run in there at once, just kidding get in there, the burgers are yumm!

Looks run down and dirty. The workers are also dirty and ungroomed. Foods ok, but the aesthetics are horrible.

I remember the first time I ever walked into a Fatburger, it was exciting and completely new to me. The manager at this location (Francisco) reminded me of why I liked this place. He recommended, and asked so many questions to customize my burger, somehow he knew what I wanted. I was technically overwhelmed by every option available. The manager himself cooked it for me, my burger was delicious and the experience was great! Enough to deserve a review. I don't eat burgers often, but when I do it has to be a good one, I was not disappointed with my choice today.