Shelby L.
Yelp
I'm the kind of person who ultimately values the food above service and ambiance, but the service aspect was such a turnoff that I doubt we'll return (and we live a solid 3 min walk away). For the prices they charge, you should get an elevated experience.
I do have to say, the food was fairly solid. The oysters were fantastic, our Cajun sandwich was surprisingly good, and the French dip was good not great- the meat was tender but it was well done and the texture of the French dip bread was odd and springy. It would have been substantially better with a crusty loaf.
Our friends got the Truffle Stuffed Chicken, which I tried and really enjoyed, and the Asian tuna steak salad, which he really liked but I wasn't impressed with. The texture didn't seem fresh to me and the bright hue leads me to believe it's been gassed with carbon monoxide (a common but meh practice that alters the fish). Even if I'm wrong about that, the texture was too soft and offputting.
As for the service.
When getting seated, we asked for one of the several booths that were open but was told they're all reserved. We then watched them all stay empty for 20-30 minutes, so we couldn't help but feel snubbed. We weren't overly concerned about it, but it was in the back of our brain.
We left an hour and a half to eat to get to our show on time. It took quite a long time before we were even able to order (we knew within 5 minutes what we wanted). When over an hour had gone by and we still hadn't received our food yet, we were really concerned about missing the start of our show (spoiler alert, we did).
We politely asked our server (who was really nice) about the eta, and a manager came by, which we didn't ask for but appreciated. He explained how behind they were and asked us if he could get us a drink. We wouldn't have otherwise gotten another since we were on a hurry, but what a nice gesture, right?
We ate quickly and since we were leaving 7 minutes before our show actually started, I payed our bill for the four of us quickly and we all rushed out. When we looked at the bill to split the next day, we noticed that they charged us (an exorbitant amount btw) for the drinks they offered! Lame.