Elena Berges
Google
The food was really good and the overall dining experience could have been great, but unfortunately the way the bill was handled ruined it in the end.
When we asked for the check, we clearly told the waitress to round it up to €145 to include a tip. She first put €155 in the card machine, so we repeated that we wanted to pay €145, and she pretended to be confused — we even repeated it in English in case there was a language barrier, although we’d been speaking German with her all night. She then complained that the tip was “too small” and asked multiple times if we were sure, which was quite uncomfortable given that tipping should be voluntary.
In the end, she made it look like she entered the €145, but when we paid, it turned out to be €149. Instead of apologizing, she just laughed — which made it obvious that she’d been dishonest the whole time.
It’s a shame because the food really is worth trying, but this attitude completely destroys trust and leaves a bad last impression. With the prices they charge for the food it should be already more than enough — the tip should be a choice, not something you’re guilt-tripped or tricked into paying more of.