ruby
Google
FOOD:Meh
SERVICE: really, really bad
We tried the lunch menu. I got the pork okonomiyaki. We walked inside restaurant at around 12:40. It wasn’t busy. I got served with the drinks very shortly, 12:48 to be exact. However, we waited for the server to get our order. And we waited a bit more. Some people who came later than us already got their orders taken. But we waited a bit more. The table beside us got a second glass of drink. The other table got more wine. And we waited. After more than 30 minutes I raised my hand to get her attention to finally ask if we can order. By this time, we were really hungry already. New guests sat beside the table beside us. For some reason, they got served their order already. The server came by our table twice to clarify what was it that we ordered. We wanted to cancel the order since it was just taking too long, she kept saying that it’s coming…. That they’re just adding the final touches.
At exactly 13:31, I got served the okonomiyaki. At best it was meh. It tastes more like a fritata. Was this street food?
Nope. First of all, street food is fast, and just tastes good without trying to look fancy. Oh, and it is definitely value for money.
The complete opposite of our food and our experience.
To top it off, when the award winning chef casually asks if we like it, and we said in a low key way that it was okay and that we waited almost an hour for this. He got defensive and almost rude. And he said he can prove on the cctv camera that we are lying and that we weren’t there for an hour. Crazy. Why would we even lie about this…
On our way out, when I showed him the time stamp from my phone/post, he got livid and wouldn’t even let us say our piece.
We are paying customers chef…. Not your staff. And even then still… Respect. Common courtesy please.
Nevertheless we behaved in a very decent manner despite our experience.
We were already a couple of meters away from the restaurant and he even had to run outside to add some more expletives to what he had already said. Basically just repeating himself. That if we wanted fast, we should have gone to McDonald’s. We weren’t really that demanding. I mean we waited patiently. He can also see that in that cctv while he’s at it.
Bottom line. Not worth it. Not worth coming back to. There are so many other better restaurants to spend our money on.
If the chef was having a bad day, they shouldn’t take it out on the customers.