Ahmed A.
Google
Overall, excellent experience. The team is very friendly, food was delivered in perfect timing although it was packed.
The ingredients used seem to be fresh and of good quality, especially the lamb shoulder which was my main dish. Prices are reasonable.
I walked in without reservation, so the floor seating was the only one vacant and I didn’t have issue with it.
Areas for Improvement (personal opinion):
1- The air curtain at the main entrance was always on, it was terribly annoying to me. I asked the team to shut it off but they didn’t know how as it was placed high above the main entrance.
2- I wasn’t provided with depth of menu experience. The waiter barely spoke English or Arabic. I wanted to have more information about ingredients, source of raw materials, given that this is a Michilen, it was expected to have this kind of experience which I didn’t.
3- I didn’t like the waiter in the middle of me eating , he came to charge me for the food. He said this is to avoid people going out without paying ! Seriously. He mentioned that 2,000 SAR were deducted from his salary because last month people left without paying their bill !! I didn’t like this at all.
4- There was no background music that could relate to the culture food being served, even a light acoustic music would have made the experience better.
Overall, excellent food and I’d recommend to go with a reservation in advance.