Santa V.
Google
We were two people dining here, as clearly shown on the receipt (2 coffees, 2 glasses of wine, 2 main courses). However, we were unfairly charged 5x coperto (€12.50), instead of 2, as listed in the menu (€2.50 per person). This is misleading and feels like a deliberate attempt to overcharge tourists.
The service was indifferent and impersonal — no smile, no warmth, just going through the motions. That said, the food itself was tasty and well-prepared.
If the staff believe they can scam tourists once and never see them again, they are mistaken. We've been to Pistoia many times and we always come back — but experiences like this will influence our choices in the future.