Travis T.
Yelp
I Just got off the phone with the manager here.
I won't say his name for respect to his privacy.
He was very polite, I explained my situation to him about two women working the window on 3/3/2025 at 7:52 pm.
Long story short these women called either my wife or me hope it was me Pinche Carbon because they "thought" we were rude by handing the food back that was improperly served. I did shout to them "Hola señora, sabes que hablo español, ¿verdad? I won't go onto every detail from my bad experience here.
Looks like this franchise is privately owned and I may end up having to get the AG to come investigate this location if this ever happens again. If the owner wants to reach out to me to resolve this we can talk further details, but I doubt he/she will. Their manager should be able to handle the employees . We will see
These two women at the cashier need to go, or be transferred, your business is now a liability. If I'm a paying customer I don't care the price, we would like our food prepared how we would like it.
The manger today did give me a couple of pointers on the phone I will definitely take his advice for next time on how I should ask for the food prepped.
I come to this location every Monday Tuesday and Thursday for the past 2-3 years. I will continue to come here for quick dinners, I will not let some ignorant woman treat my wife or me with any disrespect.
This is a review of this location, in the past this location has been great. If they transfer or get rid of this girl I'll change my review rating because they deserve to be higher rated, if the owner fixes or amends the problem I will let everyone know, or if he lets the manager handle the problem same goes for him, I'll raise my review and update it.