FINEX Cast Iron Cookware Co.

I purchased the Dutch oven. After the purchase I discovered they are owned by Lodge. Once the order arrived, it was a rough finish and had small craters in the cooking surface. This product is no different than a MUCH cheaper Lodge. The fancy handles do not make up for the price. Not worth it at all. And they are making me pay the return shipping because they do not consider it their problem. The description on the web page is misleading in my opinion. The skillets are a smooth finish and although they say the Dutch Oven is “Stone Tumbled”, it didn’t explain the finish would be as rough as it is. If the finished it like they do the skillets, I’d still have it and would feel it was worth the price. Since the web page is unclear, I feel they should refund the shipping or provide me with a finished piece.

My family members chipped in on a 10'' skillet for me as a subtle suggestion that I start cooking more. I have... and I love using my Finex 10'' skillet. Here is why... 1. They design and produce their products in the USA (Setting an example for everyone). You pay for what you get and what you get is the absolute best quality. 2. Their product endures. I have worked in the restaurant industry for a decade and my 10'' Finex skillet is still the heartiest, most dependable piece of cookware I have come across (including what I have seen in professional and industrial kitchens). 3. Their design is incredible. This versatility of this product continues to amaze me. We have used it for EVERYTHING. We are going on a long camping this trip this week and are excited to try some recipes on the campfire with our new lid. The pour spout corners and rapidly cooling grip are as effective as they are innovative. The chain link scrubber that came with is awesome as well. 4. Their customer service is amazing. I ordered the new lid over the weekend with expedited shipping to ensure that it would arrive prior to our departure for our camping trip. Early Monday morning I received an email from their customer service manager Aaron. He was refunding me a portion of the shipping charge because the regular shipping would arrive on the same day. What company does that? Only a great one like Finex. Thank you Finex. You have made me a lifetime customer.

Decided it was high time for a cast iron skillet and found that this store existed (unbeknownst to us) in our very own hometown. Went there and spent about 45 minutes with Aaron who educated us thoroughly on products, history, care and all things Finex. Yes, these are expensive items but they will last a lifetime with proper care. So well-made and quite artfully designed. Very impressive products and staff!

The first thing I fried on the Finex 12" skillet, was an egg, at low heat, with a little butter. It released easily and slid around the surface as if it was on a non-stick. This skillet seems to hold its seasoning better than the popular Lodge cast-iron 12" skillet. The pan is built heavy, has a smooth, polished cooking surface, and shows excellent quality of workmanship. Both the skillet and its heavy, tight-fitting lid, are made with great precision. And I believe this company's whole intention is to leave its mark through the centuries, with very well crafted cookware which is made to last nearly forever. It appears that a Finex skillet can dramatically mitigate the need to hunt for older Wagner and Griswold cast iron goods. It is likely to hold its value, which may even increase as the demand for cast iron cookware continues to rise. We shall definitely see.

Aaron was the best host I've ever had at any company I've done business with. Really knowledgeable and passionate about the product. Me and the wife are super excited to have our first piece of many of the best cast iron made!

My mom gave a Finex cast iron skillet to us for Christmas one year. After i got the hang of using it, I have enjoyed cooking with my Finex pan and not to mention it is fun to show my friends who enjoy cooking on cast iton. The machined cooking surface heats well. Since I use it more and more, meats, eggs and vegetables no longer stick. Medium temp and lower woke best.

I do believe we are seeing a resurgence of American Excellence, not only in the outstanding products being made, but with spot on Customer Service! I just received a Finex 12 inch cast iron pan and lid! Aaron at Finex shipped it out same day to my General Delivery address in Apache Junction AZ and boom, two days later it arrived artfully packaged and in perfect shape. On Thanksgiving Day I received an email alerting me if I bought a pan I’d get a sauce pan free in the bargain. Oh my gosh—- I’d ordered the day before Thanksgiving, so I guess I was out of luck! I contacted Finex and told my story of the premature order. Well guess what? They sent me the sauce pan the same day!!! What a response, so fast, so sensitive, so customer focused. Wonderful! This is an example of what I said in my first sentence. I AM IMPRESSED! Thanks Finex!

Stopped here to pick up some of their skillets and they were closed, Lucky after calling someone opened the door. Super friendly staff but very over priced considering they are owned by a main stream company. Nevertheless good quality product Staff: 4/5 (personal attention but hard to get a hold of) Products: 4/5 (small selection) Health: 5/5 (good for cooking) Facility: 5/5 (facility is clean, from what I can tell) Location: 5/5 (easy to get to)