Mashael A.
Google
This is one of my favorite restaurants in Milan, and this was my fourth visit because the food is truly amazing.
However, today I experienced a very unprofessional situation. We found a worm on the greenery used as decoration on the dish and informed the waiter (which, to be fair, can happen anywhere).
What was truly disappointing is that the waiter took the plate without saying a single word—no apology, no explanation, no gesture of compensation.
This kind of response is unacceptable and left me very disappointed. Unfortunately, it’s an experience that makes me not want to return, nor recommend the restaurant to anyone again.